Senior QA Analyst - Banking & API Testing

ELGAR ALEKPEROV

*****.*****@*****.*** 416-***-**** LinkedIn Bradford, ON

PROFESSIONAL SUMMARY

Senior QA Analyst with 13+ years of experience across banking, financial services, healthcare billing, and ERP systems. Strong background in test strategy and planning, hands-on manual testing, UAT coordination, defect management, release readiness, REST API testing with Postman, and backend data validation using SQL. Proven ability to lead QA teams, prioritize risk-based test coverage, and validate complex payment, accounting, claims, and financial workflows within Agile and regulated environments.

HIGHLIGHTED QUALIFICATIONS

Hands-on testing of accounting and financial workflows, including AP, AR, GL, Trial Balance, Income Statement, Balance Sheet, and financial reporting.

Payment-domain experience covering cheque processing, Positive Pay, EFT, ACH, wire payments, ISO 20022 message structures, high-volume batch processing, submission and response files.

Experience validating healthcare billing workflows covering claims processing, medical billing, and payments to healthcare providers.

QA leadership in regulated environments: mentoring QA analysts, reporting quality metrics, managing risks and blockers, and coordinating with Product Owners, Business Analysts, developers, and stakeholders under financial controls and release governance.

TECHNICAL SKILLS

Test Management & Methodologies: Jira, TestRail, HP ALM; Agile/Scrum, Waterfall

Testing Practices: Test-case design, risk-based testing, regression planning, defect triage, UAT coordination

API & Data Validation: REST API testing with Postman, SQL, Oracle Database, Microsoft Azure SQL Database

Tools & Platforms: Confluence, SharePoint, Microsoft Teams, Excel, Jenkins (CI/CD exposure), TRAX ERP, MPower, CareMC

Mobile Testing: iOS, Android, JotForm integration

PROFESSIONAL EXPERIENCE

CorVel Corporation

QA Lead Jan 2026 to Present

Review business requirements and API documentation in Confluence to define test scope and risks, and develop test strategies, plans, test cases, and test data for healthcare billing releases.

Perform end-to-end manual validation of healthcare billing workflows covering claims processing, medical billing, and payments to healthcare providers.

Perform manual REST API testing with Postman, validating JSON payloads, resource IDs, HTTP status codes, headers, and error handling.

Collaborate with QA automation testers to review and validate automated test coverage for required business and API scenarios before pipeline execution.

Validate backend data using SQL to confirm accuracy and consistency across integrated systems.

Manage defects in Jira from logging and triage through prioritization, retesting, and resolution, and prepare QA status reports.

Coordinate UAT preparation and execution with business stakeholders, track results and defects, and support business sign-off and release readiness.

Methodology: Agile/Scrum

Technical Environment: Jira, SQL, Postman, Confluence, SharePoint

HTS, Toronto, Ontario

QA Lead – Accounting ERP Nov 2022 to Dec 2025

Led and mentored a team of eight QA analysts, coordinating test delivery, resource priorities, risks, blockers, and quality milestones across financial ERP projects.

Designed test strategies, test plans, and test cases for core accounting and payment modules, partnering with Product Owners in backlog refinement and sprint planning to refine acceptance criteria and prioritize risk-based coverage.

Verified end-to-end ERP workflows from customer job setup and supplier selection through project conversion, purchase orders, invoicing, payments, and related AP, AR, and GL journals.

Reconciled financial-reporting outputs, including Trial Balance, Income Statement, and Balance Sheet, using SQL and business-level validation where required.

Tested cheque processing and Positive Pay controls, including print formats, signature rules, approval thresholds, batch-print jobs, and exception handling.

Validated electronic-payment workflows involving EFT, ACH, wire payments, ISO 20022 message structures, submission and response files, and high-volume batch processing.

Performed manual REST API testing with Postman (JSON payloads, resource IDs, HTTP status codes, headers, error handling) and backend SQL data validation against Microsoft Azure SQL Database.

Coordinated JotForm mobile integration testing across iOS and Android and validated form submissions, data capture, and API connectivity.

Facilitated defect triage and fix validation, tracked QA execution metrics, and coordinated UAT, deployment, and production-readiness activities.

Methodology: Agile/Scrum

Technical Environment: TRAX ERP, Jira, TestRail, Postman, REST APIs, SQL, Microsoft Azure SQL Database, JotForm, iOS, Android, Jenkins, SharePoint, Excel

CGI / CIBC, Toronto, Ontario

Senior QA Analyst – Investment and Treasury Services May 2019 to Oct 2022

Analyzed business requirements and translated them into risk-based test scenarios and detailed test cases for assigned investment and treasury services.

Executed hands-on manual functional, integration, system, and regression testing across assigned banking workflows and system interfaces.

Coordinated test coverage, execution schedules, dependencies, and defect resolution with Product Owners, business stakeholders, onshore/offshore QA teams, and third-party vendors.

Queried Oracle Database using SQL to validate backend data and investigate discrepancies between application results and database records.

Assisted business users during UAT with scenario execution, result tracking, defect follow-up, and preparation of testing evidence for release decisions.

Methodology: Agile/Scrum

Technical Environment: Jira, SQL, Oracle Database, SharePoint

CGI / Scotiabank, Toronto, Ontario

QA Analyst – Retail Credit Risk Roadmap Apr 2017 to May 2019

Evaluated solution design specifications and functional requirements to define System Integration Testing (SIT) coverage for retail credit platforms.

Developed test scenarios and test cases focused on credit application workflows, approval decision engines, and risk scoring logic.

Validated credit decisioning statuses, credit line allocations, rule-based exception handling, and risk-flagging controls that route applications to manual review queues.

Conducted IVR system testing, verifying customer authentication, card type identification, balance inquiries, and host responses.

Queried backend database tables using SQL to confirm transaction outcomes, track credit status updates, and isolate UI-to-database discrepancies.

Methodology: Waterfall

Technical Environment: HP ALM, Oracle Database, SQL, Credit Card IVR System

CGI / Scotiabank, Toronto, Ontario

QA Analyst – Cardinal Business Banking Desktop Upgrade Jan 2014 to Apr 2017

Performed hands-on manual functional, system, integration, and regression testing across business banking workflows.

Tested payment and transfer workflows, validating transaction processing, system responses, and the accuracy of transaction history records.

Tested user administration workflows and confirmed that related functions operated according to documented requirements.

Supported release validation by executing smoke tests across critical business banking functions.

Methodology: Waterfall/Scrum

Technical Environment: HP ALM, Oracle Database, SQL, Cardinal Business Banking Desktop

TCS, Toronto, Ontario

QA Analyst – Financial Systems & Reporting Project Jan 2013 to Jan 2014

Tested end-to-end transaction processing and data flow across application interfaces, databases, and reporting outputs.

Verified financial reports against application and backend data, reconciling transaction results to identify processing, calculation, and data integration discrepancies.

Executed SQL queries against Oracle Database and Microsoft SQL Server to validate data integrity and investigate reporting issues.

Methodology: Waterfall

Technical Environment: HP ALM, SQL, Oracle Database, Microsoft SQL Server

EDUCATION

Diploma in Finance and Banking, Finance and Credit College, Azerbaijan

CERTIFICATIONS

Certified ScrumMaster (CSM), Scrum Alliance

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