Enterprise Mainframe & PowerShell Software Engineer

PAVITHRA MAHADEVAN

Boise, Idaho LinkedIn: linkedin.com/in/pavithra-mahadevan-9a051637

PROFESSIONAL SUMMARY

Software Engineer and Application Developer with 7+ years of experience in enterprise application development, batch processing, software testing, automation, production support, and application modernization. Hands-on experience developing and unit testing COBOL/JCL applications, creating PowerShell processes, and developing JavaScript enhancements for Microsoft Dynamics 365 and Power Platform applications. Experienced in troubleshooting production issues, analyzing file-processing workflows and system dependencies, migrating legacy batch jobs, and supporting software changes through testing, implementation, and production validation.

CORE TECHNICAL SKILLS

Programming & Scripting: COBOL, PowerShell, JavaScript, JCL

Databases & Mainframe: DB2, CICS, VSAM, GDG, IBM Utilities

Automation & File Processing: CA Workload Automation, Batch Processing, MFT, SFTP, FTP, NDM, MQ

Application Development: Microsoft Power Platform, Microsoft Dynamics 365, Application Enhancements, Legacy Application Modernization

Software Development Lifecycle: Requirements Analysis, Technical Design, Application Development, Unit Testing, User Acceptance Testing (UAT), Implementation, Production Deployment, Production Validation, Defect Resolution

Production Support: Incident Troubleshooting, Batch Failure Analysis, File-Transfer Troubleshooting, Dependency Analysis, Process Recovery, Technical Documentation

PROFESSIONAL EXPERIENCE

Idaho Department of Health and Welfare — Boise, Idaho

Software Engineer September 2022 – August 2026

●Supported production operations for critical state applications, scheduled batch processes, file transfers, and operational workflows across Child Support, ESPI, Financial, Benefits, and other state systems.

●Developed and supported batch and PowerShell processes, automating recurring file-handling activities such as moving, merging, archiving, and deleting files to reduce manual intervention.

●Used CA Workload Automation to schedule recurring and operational jobs, reducing the need for manual execution of scheduled processes.

●Troubleshot production failures, file-processing errors, file-transfer issues, and downstream dependencies; analyzed problems and coordinated recovery and resolution with technical and business teams.

●Contributed to migrating and modernizing legacy mainframe jobs to Luma, supporting job analysis, migration, testing, implementation, validation, and operational transition.

●Supported application changes through requirements clarification, development, testing, User Acceptance Testing, implementation, production validation, and post-implementation support.

●Supported Microsoft Dynamics 365 and Power Platform enhancements and troubleshooting, including JavaScript development.

●Assisted in resolving a Dynamics 365 Compass application date/time issue involving daylight-saving-time behavior.

●Developed JavaScript for the NestQuest application to dynamically load page sections and fields based on user selections.

●Collaborated with internal State teams and state and federal agencies to coordinate file exchanges, clarify processing requirements, investigate technical issues, and communicate resolutions.

●Created and maintained technical documentation, operational procedures, and troubleshooting guidance for production processes and application support.

Computer Sciences Corporation (CSC) — Chennai, India

Application Developer / Analyst July 2014 – August 2016

●Gathered and clarified requirements directly with client business users and translated approved requirements into technical specifications for application development.

●Developed and modified COBOL programs and JCL jobs to implement business requirements and application changes.

●Designed, developed, and unit tested application changes; prepared unit test plans and supporting technical documentation.

●Participated in User Acceptance Testing, validated expected functionality, analyzed defects, and supported resolution of application and requirements-related issues.

●Supported application implementation, production deployment, and post-implementation activities across the software development lifecycle.

●Analyzed existing application processes and developed technical solutions within established mainframe environments.

●Collaborated with business users, technical team members, and team leads to clarify requirements, resolve issues, and coordinate project activities.

The Bank of New York Mellon — Pune, India

Application Developer October 2012 – January 2014

●Developed and modified COBOL and JCL programs for data extraction, batch processing, reporting, batch conversion, and file-format processing.

●Performed unit testing and prepared technical documentation for application changes.

●Participated in application design, implementation, production deployment, and post-implementation support.

●Contributed to automation initiatives involving recurring application and batch-processing activities.

EDUCATION

Bachelor of Engineering in Computer Science

Anna University, India

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