Human Resources Coordinator & Multi-Site Onboarding

ALYSSA HENDERSON

HUMAN RESOURCES COORDINATOR EMPLOYEE ONBOARDING MULTI-SITE STAFFING

Ponchatoula, LA 936-***-**** ******.***********@*****.*** PROFESSIONAL SUMMARY

Human resources and operations leader with 12+ years of progressive management experience, including coordinating hiring, employee onboarding, I-9 employment eligibility verification, training, and personnel administration across four Louisiana locations. Extensive Microsoft Excel experience supporting workforce reporting, staffing analysis, and operational tracking. Skilled at maintaining accurate confidential records, assisting employees and hiring managers, and adapting to changing priorities in fast-paced environments. CORE SKILLS

Employee Onboarding I-9 Employment Eligibility Verification Recruiting & Hiring Support Employment Applications & New-Hire Paperwork Applicant & Employee Assistance Personnel Records & Confidentiality Multi-Site Coordination Hiring Manager Communication Microsoft Excel Workforce Reporting HR Systems Policy Compliance Customer Service Time Management PROFESSIONAL EXPERIENCE

BAYOU'S BEST BURGERS dba FIVE GUYS Louisiana

District Manager November 2022–Present

Coordinate staffing and people operations across four Louisiana locations, supporting four General Managers, 17 Shift Leaders, and approximately 40 crew members.

Support recruiting, candidate evaluation, hiring, and employee onboarding; verify I-9 employment eligibility documentation and other new-hire records, and work with managers to resolve outstanding paperwork or process questions.

Communicate with managers and employees across locations to clarify requirements, resolve routine personnel issues, and escalate sensitive matters as appropriate.

Use Microsoft Excel and workforce systems to review staffing plans, schedules, and workforce data while balancing shifting operational priorities and timely follow-up across multiple teams.

Maintain confidential employee-relations and performance records, reinforce consistent HR policies, and monitor compliance with company procedures.

Train and coach managers on onboarding expectations, personnel documentation, and employee support; developed two Shift Managers who advanced to General Manager roles. General Manager Trainer August 2018–November 2022

Coordinated hiring, onboarding, and training for four General Managers, including leaders promoted internally and hired externally; supported their transition into new roles.

Assisted with recruitment, I-9 verification, employment paperwork, employee records, training schedules, and onboarding follow-through while continuing to manage daily business operations.

Guided managers through company policies, certification requirements, and routine employee questions, tailoring instruction to different experience levels.

Balanced training demands, staffing needs, and performance expectations in a fast-paced, high-volume business environment.

General Manager June 2014–August 2018

Managed hiring and onboarding for a team of approximately 12 employees, including interviews, I-9 verification, new-hire paperwork, training, scheduling, and employee support.

Provided front-line customer service and employee assistance, resolved routine concerns, and maintained accurate operational and personnel documentation.

Monitored staffing and labor needs, conducted employee evaluations, and maintained compliance with company policies and safety procedures.

EDUCATION

Louisiana State University Bachelor of Science, Leadership and Human Resource Development (In Progress) Expected Graduation: August 2027 GPA: 3.8

TECHNOLOGY

Microsoft Excel (Extensive Experience) Microsoft Office Netchex (HR / Workforce System) CrunchTime Zenput PAR Brink

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