Administrative Reception & Education Coordinator

SERENITY SHAMBURGER

Washington, DC 202-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Dependable receptionist and administrative professional with hands-on experience in education, legal, and community-service

offices. Manages schedules, records, data, and communication accurately and independently. Calm under pressure, professional

with the public, and trusted with confidential information.

CORE COMPETENCIES

« Administrative Support Program Coordination e Records Management

e Data Entry e Scheduling & Calendar Coordination © Document Preparation

¢ Written & Verbal Communication Meeting & Event Coordination e Customer & Stakeholder Service

© Project Coordination © Confidentiality & Professionalism ¢ Problem Solving

« Time Management & Deadlines ¢ Attention to Detail © Training & Facilitation

PROFESSIONAL EXPERIENCE

Teacher June 2025 - September 2026

Statesmen Academy for Boys Washington, DC

e Kings 101 Teacher (1A): Led African American history instruction for 4th and 5th grade boys, delivering culturally relevant

lessons on leaders, history, and heritage.

¢ Technology Teacher: Taught technology and collected and tracked student performance data in ST Math (math) and Lexia

(ELA).

e Entrepreneurship Teacher: Designed and taught entrepreneurship to 5th, 6th, and 7th graders after the school transitioned

to an Al school.

Intern Department of Justice

Supported attorneys and paralegals with travel authorizations, media processing, and shipping; managed citizen mail using Excel,

Outlook, and Word.

Marketing Intern & Youth Ambassador Trigger Project

Managed social media and developed presentations and videos educating high school students on gun violence prevention.

AmeriCorps Member City Year

Mentored and tutored students, led after-school programs, and contacted families to support attendance and engagement.

EDUCATION & CERTIFICATIONS

High School Diploma 2024

IDEA Public Charter School, Washington, DC

Child Development Associate (CDA) Credential Nationally Recognized

480 practicum hours 120 instructional hours Preschool pathway

Red Cross & Serve DC Certified

CPR/AED First Aid CERT NARCAN Training Stop the Bleed

Dual Enrollment: Bard Early College (English Honors) Trinity Washington University (nursing courses, college credit)

LEADERSHIP & RECOGNITION

e HOSA State 2nd Place Winner (Health Education; finalist in Dallas, TX) and State Vice President of Public Relations

« Presented to Mayor Muriel Bowser on behalf of the Advanced Technical Center nursing program

* Student Ambassador, Youth Ambassador (peer mediation), and Peer Group Connection Leader

© Student of the Month Award; CTE Child Development Award

TECHNICAL SKILLS

Office Software: Microsoft Word, Excel, PowerPoint, Outlook Google Workspace (Docs, Sheets, Slides) Canva

Administrative Tools: Data Entry Digital Recordkeeping Spreadsheet Organization Basic Budgeting & Financial Tracking

Online Research

Communication & Content: Presentation Development Email Correspondence Social Media & Content Management

Digital Platforms: ST Math Lexia Nearpod Kahoot Blooket IXL Writable

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