Versatile Operations and Management Professional
Resume:
AMANDA STRICKLIN
Lake Charles, LA **611 337-***-**** ******************@*****.***
Open to Relocation for the Right Opportunity Authorized to Work in the U.S. CAREER OBJECTIVE
Seeking an opportunity with an organization that values hard work, dependability, initiative, and growth. Open to a wide range of positions and willing to learn a new role from the ground up, earn increased responsibility through performance, and contribute wherever needed. Brings leadership experience, hands-on ability, strong organizational skills, and a genuine willingness to work at any level of an operation. ABOUT ME
I am a dependable, hands-on person who takes pride in working hard and doing a job well, regardless of the position or title. No job is beneath me, and I am just as willing to start at the bottom and prove myself as I am to step into a leadership role when needed. I enjoy staying busy, learning new things, solving problems, cleaning and organizing, and helping wherever I am needed. Whether I am managing employees, working in an industrial plant, handling office responsibilities, helping a customer, or cleaning and organizing a space, I give the same effort and attention to the job. I am adaptable, personable, organized, and willing to learn, and throughout my career that work ethic has consistently led to greater trust and responsibility. PROFESSIONAL PROFILE
Versatile operations and management professional with experience spanning restaurant management, industrial plant operations, office administration, customer service, employee supervision, scheduling, inventory control, data entry, cleaning services, disaster recovery, and hands-on field work. Highly organized and adaptable with strong communication, time-management, computer, and problem-solving skills. Known for quickly learning new responsibilities, building positive relationships with customers and coworkers, and being trusted to step into whatever role is needed to keep operations running efficiently.
MANAGEMENT, ADMINISTRATIVE & PROFESSIONAL SKILLS
Operations & Team Management Strong Organization & Time Management Staff Scheduling & Supervision Excellent Verbal & Written Communication Hiring / Discipline / Employee Relations Adaptable, Flexible & Quick to Learn Customer Service & Conflict Resolution Personable & Customer-Focused Inventory / Purchasing / Cost Control Office Management & Administrative Support Microsoft Word, Excel & Outlook Computer Software & Business Applications Scheduling Software & Data Entry Typing / Documentation / Recordkeeping Telephone Answering & Call Transfers Filing & General Secretarial Support Cash Accountability & Bank Deposits Independent & Team-Based Work INDUSTRIAL & HANDS-ON SKILLS
Industrial Plant Maintenance Shutdown & Turnaround Support Multi-Craft / Pipefitting Support Forklift & Telehandler Operation Material Handling / Warehousing Rigging / Crane-Crew Support Confined-Space / Work-at-Heights Fire / Hole / Bottle Watch Industrial Hand & Power Tools Safety & Hazard Awareness Landscaping & Outdoor Labor Residential / Move-Out Cleaning PROFESSIONAL EXPERIENCE
Manager / Assistant Manager
Tads of Lake Charles - Lake Charles, LA January 2024- August 2026
• Managed high-volume daily operations with approximately 75-80 total employees and direct oversight of as many as 35-40 employees during a shift.
• Created schedules for approximately 80 employees and handled interviewing, hiring, discipline, terminations, call-ins, time-off requests, and day-to-day employee issues.
• Monitored staffing, employee hours, labor percentages, food costs, waste, and other expenses; adjusted staffing to meet labor goals and avoid unauthorized overtime.
• Managed inventory and purchasing across multiple vendors, completed daily/monthly inventory counts, and coordinated food, alcohol, restaurant-supply, and cleaning-product orders.
• Handled opening/closing cash accountability, drawer balancing, prior-day cash reconciliation, and daily bank deposits.
• Served as the primary escalation point for difficult guest situations and consistently worked to restore customer satisfaction.
• Oversaw food safety, sanitation, workplace safety, and inspection readiness while stepping into front-of-house duties whenever needed.
• Helped oversee peak crawfish-season operations generating approximately $10,000-$13,000 in weekend-day sales and $8,500-$10,000 on busy weekdays.
Self-Employed Landscaper / Lawn Maintenance
Lake Charles, LA April 2021 - January 2024
• Provided residential and commercial lawn care, landscaping, cleanup, and grounds maintenance while working independently to meet customer and quality expectations.
• Operated landscaping machinery, hand tools, and power equipment safely and efficiently in demanding outdoor conditions. AMANDA STRICKLIN 337-***-**** ******************@*****.*** Page 2 of 2
Independent Cleaning / Residential Services
Lake Charles, LA Side / Independent Work
• Provided residential cleaning through independent side work, including routine housekeeping, detailed cleaning, organization, and deep cleaning of vacant properties for move-outs.
• Worked independently to prioritize tasks, organize spaces, maintain attention to detail, and complete physically demanding cleaning projects thoroughly and efficiently.
• Brings a genuine interest in cleaning and organization along with practical experience maintaining orderly, presentable spaces. Tree Services / Disaster Recovery
Kansas City Tree Company - Lake Charles, LA August 2020 - May 2021
• Supported post-hurricane recovery through tree removal, heavy debris cleanup, hauling, property clearing, and restoration work under hazardous conditions.
• Operated tools, trucks, and equipment while following safety procedures and working effectively as part of a crew. Helper / Laborer - Plant Maintenance & Turnarounds Turner Industries - Sulphur, LA & Multiple Project Locations February 2015 - April 2021
• Supported plant maintenance, shutdowns, turnarounds, and industrial construction across multiple facilities and project locations.
• Progressed from turnaround assignments at W.R. Grace into a long-term Turner maintenance position after the maintenance team requested her based on work performance.
• Served on the W.R. Grace maintenance crew for approximately two years, ultimately receiving an assigned unit and radio responsibilities to respond to multiple craft crews.
• Assisted pipefitters, welders, boilermakers, millwrights, riggers, crane crews, scaffold crews, and other trades with hands-on maintenance and material support.
• Read blueprints and assisted with pipe measuring/cutting and preparation, flanges, bolting, gaskets, valves, material staging, and positioning pipe for welding/installation.
• Operated forklifts for warehouse/material handling and telehandlers/lulls for lifting, moving, and positioning equipment and materials.
• Performed confined-space work, elevated work with fall protection, fire watch, hole watch/confined-space attendant, and bottle-watch duties.
• Assisted rigging/crane operations with spotting, flagging, signaling, material handling, and equipment positioning.
• Trained newer helpers, became a frequently requested resource across multiple crews, and routinely worked 12-16 hour turnaround shifts when required.
• Earned increasing responsibility through strong attendance, safety awareness, initiative, versatility, and willingness to learn. ADDITIONAL PROFESSIONAL EXPERIENCE
Office Manager - Automotive Maintenance, Kirkman Street: Experience providing administrative and secretarial support, including answering and transferring telephone calls, typing, data entry, general office organization, scheduling, documentation, recordkeeping, and customer/staff communication. Experienced with Microsoft Word, Excel, Outlook, scheduling systems, and other computer software used in day-to-day business operations. Restaurant / Hospitality: Approximately 20 years of combined experience including bar management, bartending, serving, cocktail service, kitchen operations, and fine dining. Previous employers include Cousins, Steamboat Bill's, Isle of Capri, L'Auberge Casino Resort, Golden Nugget, Texas Roadhouse, Nate's Place, Chastain's, and Bodega.
CERTIFICATIONS & TRAINING
TWIC Turner Forklift Certification Turner Telehandler/Lull Certification Industrial Safety Training Fire Watch Hole Watch / Confined-Space Attendant Bottle Watch CPR Training Food Safety Training/Certification Parish & State Alcohol Service Training/Permits EDUCATION
High School Diploma - Alfred M. Barbe High School, Lake Charles, LA - 2003 REFERENCES
Professional references available upon request.
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