Administrative Operations & Documentation Support

MARISA HOWARD

Joliet, IL 779-***-**** ***************@*****.***

ADMINISTRATIVE ASSISTANT OPERATIONS & DOCUMENTATION SUPPORT PROFESSIONAL SUMMARY

Organized, detail-oriented professional with over four years of quality assurance experience and daily, extensive Microsoft Excel data entry. Skilled in accurate recordkeeping, documentation, issue tracking, and cross-team communication. Pursuing an Associate of Applied Science in Administrative Professional studies and eager to support efficient administrative operations. RELEVANT SKILLS

Daily Microsoft Excel data entry • Records management & documentation Microsoft 365, Excel & Google Workspace • Team communications Issue tracking & follow-up • Organization, multitasking & prioritization Customer specification review • Cross-functional coordination PROFESSIONAL EXPERIENCE

WestRock Company Woodridge, Illinois

Quality Assurance Technician January 2022 – Present

Use Microsoft Excel throughout each workday to enter and maintain accurate quality inspection data, supporting organized records, operational documentation, and follow-up.

Review customer specifications and internal requirements, identifying discrepancies and ensuring documentation aligns with established standards.

Communicate findings clearly with production colleagues and coordinate timely resolution of quality-related issues.

Track inspection concerns from identification through follow-up, helping teams stay organized and informed.

Prioritize daily inspections and documentation tasks in a fast-paced manufacturing environment while maintaining attention to detail.

EDUCATION

Joliet Junior College Joliet, Illinois

Associate of Applied Science, Administrative Professional In progress, expected August 2027 PROFESSIONAL & CAMPUS INVOLVEMENT

International Society of Sustainability Professionals (ISSP) — Member Joliet Junior College Sustainability Union — Member

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