LIZBETH ZEPEDA, MBA, SPHR
SENIOR RECRUITER TALENT ACQUISITION PARTNER TA MANAGER
Los Angeles, CA (Remote or Hybrid) 818-***-**** **************@*****.*** linkedin.com/in/lizbethzepeda/ Full-Cycle & High-Volume Recruiting Regulated, Multi-Site Hiring Referral Sourcing 120 to 150 Hires a Year 33 to 40 Day Time-to-Fill 20 to 40+ Open Requisitions 37% Referral Hires UNIQUE VALUE PROPOSITION: Talent acquisition partner with 20+ years of full-cycle recruiting in high-volume, competitive markets, 15 of them as the senior recruiter and go-to talent advisor for a 4-county Southern California territory at U.S. Bank and MUFG Union Bank, after 7 years running branch-network hiring at Citibank. Fills hard-to-fill roles the same way in any industry: build the pipeline before the requisition opens, calibrate the hiring manager early, and keep candidates warm with a cadence they can feel. Delivered against acquisition deadlines, a pandemic pivot to virtual hiring, and specialized searches from Japanese-bilingual bankers to VP-level leaders. Now consults on recruiting and program operations for a Cal State university and small businesses. Fluent English and Spanish, with a public-speaking track record to audiences of 500+. Positioned for Senior Recruiter, Talent Acquisition Partner, and TA Manager roles at financial services, technology, and construction companies hiring at volume, remote or hybrid anywhere in the United States or on site in LA. CAREER HIGHLIGHTS: RESULTS EXCEEDING EXPECTATIONS
• Filled 120 to 150 positions a year for 15 years across retail banking, sales, operations, and corporate functions, at a 33-to-40-day average time-to-fill on 20 to 40+ open requisitions, rated Exceeds every cycle.
• Filled roughly 120 critical roles before Legal Day 1 of the U.S. Bank acquisition of MUFG Union Bank by proposing and rolling out a referral program enhancement across the business line on legal deadlines.
• Turned the employee referral program into 37% of annual hires by building hiring manager relationships branch by branch and making referrals the first place every manager thought to look.
• Moved a multi-county branch network to fully virtual recruiting at the start of COVID-19 with candidate and manager playbooks and health-protocol communications, keeping every branch staffed. SELECT COMPETENCIES
Full-Cycle Recruiting High-Volume & Priority Requisitions Intake & Calibration Structured Interviews Sourcing: LinkedIn Recruiter, Boolean, Referrals, Community Employer Brand & Campus Programs Hiring Manager & Executive Partnership Funnel Metrics & ATS Rigor Workday, Taleo, iCIMS CAREER HISTORY & HIGHLIGHTS
INDEPENDENT TALENT & PROGRAM CONSULTING Los Angeles, CA 2024 - Present Contract recruiting and program operations engagements for higher education and small business clients Program Operations Coordinator (Contract) HSI Equity Innovation Hub, CSUN 2024 - Present Scope: Support the executive who leads a university innovation program built around an Apple partnership, owning program operations, recruiting for student positions, and the systems a new organization runs on.
• Run full-cycle recruiting for the program's student positions, from role scoping and sourcing through interviews and onboarding, and built the intake and evaluation templates the program uses.
• Wrote the standard operating procedures and documentation systems for a new organization, and managed facilities set up for a new building so the program could open on schedule.
• Coordinated a 300-attendee program event with university partners, K-12 students, community members, and California's First Partner, from logistics and vendor coordination through day-of execution. Fractional Senior Recruiter LKE Jamel Consulting 2024
• Delivered remote full-cycle recruiting for small business clients, building intake forms, scorecards, and outreach cadences, and reporting weekly pipeline metrics to owners with no recruiting function. LIZBETH ZEPEDA, MBA, SPHR 818-***-**** **************@*****.*** Page 2 of 2 U.S. BANK (FORMERLY MUFG UNION BANK) Southern California 2008 - 2023 Regional bank; recruiting across a 4-county territory of retail branches, sales, operations, and corporate functions Senior Talent Consultant III and Program Lead, VP U.S. Bank / MUFG Union Bank 2008 - 2023 Scope: Senior recruiter and trusted talent advisor to line executives and hiring managers across Los Angeles, Ventura, Santa Barbara, and San Luis Obispo counties, advising on market conditions, talent, and pay.
• Filled 120 to 150 positions a year at a 33-to-40-day average time-to-fill on 20 to 40+ concurrent requisitions, rated Exceeds Expectations every year, including the overall rating in the final 2 years.
• Proposed, won executive approval for, and rolled out an enterprise referral program enhancement during the U.S. Bank acquisition, filling roughly 120 critical roles before Legal Day 1 with no gaps.
• Delivered 37% of annual hires through employee referrals by building trusted relationships with every hiring manager in the territory and making referrals the first place hiring managers looked.
• Led the pivot to fully virtual recruiting at the onset of COVID-19, writing manager and candidate playbooks and integrating health protocols so every branch stayed staffed without interruption.
• Selected enterprise-wide to lead the department's inclusive recruiting program, building a recruiter toolkit, employee resource group partnerships, and a segment-lead orientation that widened pools.
• Designed niche campaigns for hard-to-find talent, including Japanese-bilingual bankers, small business specialists, IT, and VP-level searches, by opening sourcing channels beyond the usual pipelines.
• Represented the bank as a bilingual speaker at community and career events of up to 500, including Latina History Day, TELACU, and the Hispanic Scholarship Fund, and earned Partner of the Year. CITIBANK Glendale, CA 2000 - 2007
Global consumer bank; high-volume recruiting for a Los Angeles area branch network spanning branch leadership, retail banking, sales, service, and early-career roles across multiple sites and consumer banking segments Staffing Manager (Recruiter) Citibank 2000 - 2007 Scope: Recruiter for a multi-site consumer banking branch network across the Los Angeles area, partnering with branch and district leaders on staffing forecasts, branch leadership hiring, and early-career pipeline building.
• Ran high-volume recruiting for branch leadership and branch staff across a multi-site network, building pipelines against staffing forecasts rather than waiting for requisitions to be posted.
• Built the early-career pipeline through campus recruiting, information sessions, and community outreach, opening the sourcing channels carried into 15 years of referral-driven hiring that followed.
• Partnered with branch and district managers on intake, calibration, and offer decisions across a 7-year stretch of branch network growth, consolidation, and leadership turnover across the region.
• Recruited in English and Spanish across Los Angeles communities, reaching candidate pools that English-only outreach missed entirely in a branch network that served those same neighborhoods. EDUCATION, CREDENTIALS & RECOGNITION
MBA Woodbury University
BSBA, Human Resources Concentration Woodbury University Senior Professional in Human Resources (SPHR) HRCI Programs: Multicultural Women Executive Program Fellow, 2023; HOPE Leadership Institute, 2023 Recognition: Partner of the Year, U.S. Bank; California Legislative Assembly recognition for community work Tools: Workday, Taleo, iCIMS, LinkedIn Recruiter, Boolean and X-ray search, Google Workspace, Zoom, Teams