Guest Relations and Customer Experience Specialist

CAREER OBJECTIVE

Responsible, hard-working and very motivated to apply my strong guest relations and customer experience skills and experience to support company success and customer satisfaction. EMPLOYMENT HISTORY

Self-Employed Day Trader Tucson, AZ January 2025 - Present

● Developed and executed daily trading strategies focusing on equities, options, and crypto assets, managing risk exposure across volatile market conditions

● Maintained strict risk management protocols, maintaining a disciplined approach to profit targets

● Utilized advanced charting indicators to track and optimize daily portfolio performance Hilton El Conquistador Resort Tucson, AZ January 2023 - September 2025 Pool Attendant, Pool Server

● Delivered attentive, guest focused services to exceed high guest expectations

● Greeted guests and ensured a positive poolside experience while maintaining cleanliness of pool area, distributed towels, waters and other needed guest supplies

● Promoted to server – served food and drinks in the pool area Access Healthcare Tucson, AZ November 2023 - July 2024 Agent

● Assisted customers with diverse backgrounds, including individuals experiencing housing insecurity, with phone and tablet assistance programs

● Provided customer service and application support while helping clients access communication resources and essential services

Outback Steakhouse Tucson, AZ October 2021 - August 2022 Dishwasher, fry and salad cook

● Promoted to being in charge of fryers, fried foods and salad prep

● Lifted, scrubbed, and put away dishes and pans

● Loaded and unloaded dishwasher

● Prepared appetizers, salads, desserts and other dishes EDUCATION

Pima Community College - varied courses

Canyon Del Oro High School Class of 2022

EXTRACURRICULARS CERTIFICATION

Canyon Del Oro

● High School Football

● Strengthening and Exercise

● TIPS certified (Trained For Intervention

Procedures)

ANDREW T. KRING

520-***-**** *************@*****.*** Tucson, Arizona 85704

Contact this candidate