Customer Support Representative Candidate

Gerald P. Freymoyer

Experienced Car Sales Consultant

Akron, OH 44301

******.*********@*****.*** +1-330-***-****

Professional Objective

To secure a position within a high-performance organization where I can leverage my extensive experience in sales, recruiting, decision-making, problem-solving, and leadership to drive results and contribute to the team's success.

Work Experience

Retired Military

Akron, OH

July 2024– Present

Car Sales Consultant

Fred Martin Nissan – Akron, OH

February 2024 – July 2024

Marhofer Nissan – Akron, OH

June 2023 – December 2023

Mears Nissan – Canton, OH

April 2022 – June 2023

Medina Auto Mall – Medina, OH

December 2020 – December 2021

Toth Buick GMC – Akron, OH

October 2018 – December 2020

Sold and leased cars, trucks, and vans for personal and commercial use.

Assisted customers in selecting and purchasing vehicles.

Performed sales functions including prospecting, sales presentations, vehicle demonstrations, customer follow-up, and designing advertising campaigns.

Delivered exceptional customer service and achieved sales targets through consultative selling.

Developed a loyal customer base through relationship building and effective follow-ups.

Conducted vehicle demonstrations and tailored recommendations to meet customer needs.

Collaborated with the team to design and implement marketing strategies.

Prospected and engaged new clients while maintaining relationships with existing customers.

Utilized CRM tools to track leads and manage sales activities effectively.

Managed the full sales cycle, from initial contact to vehicle delivery.

Conducted needs assessments to recommend appropriate vehicle solutions.

Retired Military

Akron, OH

March 1989 – Present

Transitioned from active duty, focusing on leadership and organizational skills development.

Education

Master of Science in Human Resource Management

Chapman College – Orange, CA

Bachelor of Arts in Sales Management

Columbia College – Columbia, MO

Skills

Sales and Leasing Expertise

Customer Relationship Management (CRM)

Microsoft Office Suite

Marketing and Advertising Campaigns

Presentation and Communication Skills

Leadership and Team Collaboration

Problem-Solving and Decision-Making

Certifications and Assessments

Driver's License

Sales Skills – Proficient (December 2021)

Influencing and negotiating with customers.

Sales Fit – Highly Proficient (December 2021)

Measures traits critical for success in sales positions.

Retail Customer Service – Highly Proficient (January 2022)

Comprehending and responding to retail customer needs.

CRM Skills with Salesforce – Familiar (March 2019)

Demonstrates knowledge of Salesforce objects, fields, and processes.

Customer Service – Familiar (February 2022)

Identifying and resolving common customer issues.

Contact this candidate