Shipping Receiving & IT Technician
Resume:
JAMES
MULLINGS
GENERAL
CONTACT
PHONE
***************@*****.***
PROFILE
Experienced shipping receiving coordinator skilled in managing complex logistics. Also optimizing warehouse operation and reducing errors. Having team leadership and time management contributes to business efficiency.
EDUCATION
JAMES F BYRNES HIGH SCHOOL
September 1998 – June 2002
General Education
VIRGINIA COLLEGE
September 2015 – May 2018
Associate of Science in medical assisting
SKILLS
ERP Programs
Microsoft Office
Excel
Forklift Operator
Warehouse worker
HOBBIES
Reading
Listening To Music
Traveling
Cooking
WORK EXPERIENCE
SHIPPING/RECEIVING COORDINATOR
ANACOMP, INC. • SPARTANBURG, SC
SEPTEMBER 2021 TO PRESENT
RESPONSIBLE FOR EXAMINING INCOMING SHIPMENTS
RECORD SHIPPING INFORMATION
CROSS-CHECK INVENTORY ACCURACY WITH SYSTEM ENTRIES
ASSISTING THE SHIPPING RECEIVING PERSONNEL AS NEEDED.
• COORDINATED AND MANAGED ALL ASPECTS OF SHIPPING OPERATIONS, INCLUDING SCHEDULING, TRACKING, AND DOCUMENTATION
• MAINTAINED ACCURATE RECORDS OF INCOMING AND OUTGOING SHIPMENTS, ENSURING COMPLIANCE WITH REGULATORY REQUIREMENTS
• MANAGED THE RESOLUTION OF SHIPPING ISSUES SUCH AS DAMAGED GOODS OR DELAYS, MINIMIZING CUSTOMER DISSATISFACTION
• ENSURED TIMELY DELIVERY OF SHIPMENTS BY COLLABORATING WITH CARRIERS AND FREIGHT FORWARDERS
• CREATED DETAILED REPORTS ON SHIPPING ACTIVITIES, PROVIDING INSIGHTS FOR PROCESS IMPROVEMENT INITIATIVES
• NEGOTIATED FAVORABLE RATES WITH CARRIERS TO MINIMIZE TRANSPORTATION COSTS WHILE MAINTAINING SERVICE QUALITY STANDARDS
INFORMATION TECHNOLOGY TECHNICIAN
POMERY
2018 TO PRESENT
2018 TO PRESENT
• TECHNICAL TROUBLESHOOTING
• HARDWARE CONFIGURATIONS ON SEVER AND LAPTOP COMPUTER IPAD
• SOFTWARE INSTALLS
• LAN CONNECTIVITY AND WI-FI TROUBLESHOOTING
• PROBLEM DIAGNOSIS ON ALL COMPUTER APPLICATIONS
• PHONE & ONLINE SUPPORT FOR CLIENT ON DIFFERENT ISSUES
• CLIENT/SERVER MODELS
• PREVENTIVE MAINTENANCE
• USER TRAINING/SUPPORT
COMMUNICATION
• EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS
• CONFIDENT, ARTICULATE, AND PROFESSIONAL SPEAKING ABILITIES (AND EXPERIENCE)
• EMPATHIC LISTENER AND PERSUASIVE SPEAKER
• WRITING CREATIVE OR FACTUAL
• SPEAKING IN PUBLIC, TO GROUPS, OR VIA ELECTRONIC MEDIA
LEADERSHIP
• #1. COMMUNICATION.
• #2. PROBLEM SOLVING.
• #3. DELEGATING.
• #4. GIVING & RECEIVING FEEDBACK.
• #5. CONFLICT RESOLUTION.
• #6. ORGANIZATION.
• #7. MOTIVATION.
CUSTOMER SERVICE CLAIM WRITER
CONCENTRIX
2016 TO 2018
PAID MEDICAL CLIENTS FOR CIGNA
WORKED WITH MICROSOFT APPLICATION SOFTWARE
HAD TO GET INFORMATION FROM KNOWLEDGE BASE EVERYDAY.
PAID THE CLIENT IN A TIMELY MANNER.
HAD TO USE ICD-9 AND ICD-10 DATABASE SYSTEM
HARD DRIVE TESTER AND SALES ORDER FILLER
AER WORLDWIDE
2010 TO 2014
• TEST HARDWARE TO DETERMINE IF IT IS PERFORMING PROPERLY
• FILL ORDERS, PACKAGE AND PREPARE FOR SHIPPING
HARDWARE AND HARD DRIVE TESTER
DISH NETWORK
2008 TO 2010
• TESTED HARDWARE TO DETERMINE IF THE DEVICE WAS FIXABLE
• ERASED HARD DRIVES TO PROTECT AGAINST DATA THEFT
STOCKER/DELIVERY SPECIALIST
LOWES
2004 TO 2008
• STOCKED SHELVES
• DELIVERED APPLIANCES TO CUSTOMERS
EDUCATION
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