Instructional Technologist in Learning Technologies

TAMARA SIMON

Instructional Design & E-Learning Systems

Katy, TX 832-***-**** *************@*********.***

PROFESSIONAL SUMMARY

Instructional technologist with a Master of Science in Instructional Design & Technology and 20+ years of experience selecting, implementing, and supporting learning technologies in enterprise environments. Expert in the tools organizations actually learn on: SAP Enable Now and ANCILE uPerform for in-application guidance and software simulations, Adobe Captivate and Articulate Storyline for e-learning authoring, and AI tools (Microsoft Copilot, ChatGPT) for content development and documentation. Combines deep technology fluency with instructional design: needs analysis, blended and virtual learning design, hands-on digital practice environments, and measurable adoption. Has trained 1,000+ end users across multiple time zones, developed courses for 10 U.S. states, and localized learning content for 5 international locations. Learning Platforms — Course Development in Canvas and Blackboard

TECHNICAL SKILLS

Learning content platforms and in-application guidance: SAP Enable Now, ANCILE uPerform

E-learning authoring and multimedia: Adobe Captivate, Articulate Storyline, Microsoft PowerPoint

Enterprise systems: SAP S/4HANA, Oracle Financials, ServiceNow (training and end-user change support)

AI-assisted content development: Microsoft Copilot, ChatGPT (course materials, business process documents, communications, PMO documentation)

Instructional technology practice: software simulations and click-through practice, digital job aids and Quick Reference Guides, blended and virtual instructor-led delivery, learning needs analysis, adoption and readiness measurement (KPIs and dashboards)

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

SELECTED HIGHLIGHTS

Recorded and edited software simulations and digital learning content used by global learner populations across multiple regions and time zones

Designed digital practice environments — exercise guides and realistic training data — so learners could build system skills hands-on before go-live

Trained 1,000+ end users; courses developed for 10 U.S. states and translated for 5 international locations

Supported enterprise system rollouts (SAP S/4HANA) end to end: technology-enabled learning design, delivery, go-live support, and adoption measurement

PROFESSIONAL EXPERIENCE

KaarTech (Motiva / Aramco Client) — Training Lead / Business Process Liaison

August 2025 – August 2026

Led the training workstream for an enterprise Purchase-to-Pay transformation, coordinating learning technology and content development with global and offshore teams.

Developed KPIs and tracking to monitor technology-enabled training adoption and business impact across regions.

Apex Systems (Chevron) — Business Change & Training Lead, SAP S/4HANA

August 2024 – June 2025

Led learning technology and delivery for an SAP S/4HANA implementation serving 1,200+ users, coordinating content, security-role-based learning paths, and readiness reporting.

Produced executive-ready readiness dashboards tracking training completion, adoption, and risk.

Interior Logic Group — Senior Training Consultant, SAP S/4HANA

April 2024 – August 2024

Recorded and edited uPerform software simulations for covered transactions and built digital course materials — training decks, exercise guides, and practice data for classroom and virtual exercises.

Conducted Train-the-Trainer sessions and guided Business Trainers and Super Users in delivering technology-enabled training.

Public Storage — OCM and Training Consultant, SAP S/4HANA

December 2023 – April 2024

Designed role-based training from needs analysis and created digital exercise guides, training data, and go-live support materials.

L3Harris — Business Change Consultant, SAP S/4HANA

August 2023 – December 2023

Developed technology-based learning for SAP Finance, Group Reporting, and Purchase-to-Pay: uPerform simulations, job aids, and Quick Reference Guides built with subject matter experts.

Shutterfly — Senior Training Lead, SAP S/4HANA and Ariba

February 2021 – August 2021

Mapped 2,000 end-user roles to SAP functionality to structure role-based digital learning; supported content testing, validation, and go-live.

Additional Instructional Technology & Change Roles — Viasat; Hilmar Cheese Corporation; Dow Chemical; Marie P. Consulting, LLC; Accenture

2001 – 2023

Designed and delivered training and learning communications for Oil & Gas, Utilities, Manufacturing, and Professional Services clients, including city government programs (Houston, San Antonio, Toledo).

Classroom teaching foundation: 7th grade mathematics teacher, Fort Bend ISD (1998–2001), and GED instructor for adult learners.

EDUCATION AND CERTIFICATION

Master of Science, Instructional Design & Technology — Walden University, June 2024

Bachelor of Science, Chemical Engineering — Prairie View A&M University, May 1998

Certification: Prosci Certified Change Practitioner (ADKAR)

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