Event & Client Experience Manager

CHARISMA MILLER

*** ********** ***, ********, ** 11238 718-***-****

CONTACT & SKILLS

PROFESSIONAL EXPERIENCE

LOCATION

Brooklyn, NY 11238

PHONE

718-***-****

CORE SKILLS

• Event Planning & Coordination

• High-End Client Relations

• Social Media Marketing

• Budgeting & Cost Control

• Conflict Resolution

• POS & CRM Systems

LANGUAGES

• English (Native)

• Spanish (Conversational)

EDUCATION

B.A. in Communications

CUNY Brooklyn College

Graduated: 2019

PROFESSIONAL SUMMARY

Dynamic and people-centric professional with a strong background in event coordination and premium retail. Known for a magnetic personality and the ability to turn first-time clients into lifelong brand advocates. Adept at managing high-pressure environments, leading cross-functional teams, and executing flawless customer experiences in the heart of Brooklyn.

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EVENT & CLIENT EXPERIENCE MANAGER

*Williamsburg Creative Spaces

Brooklyn, NY

March 2021 – Present

• Spearhead the planning and execution of 30+ corporate and private events annually, managing budgets up to $50K.

• Serve as the primary point of contact for high-profile clients, ensuring seamless communication from concept to post-event follow-up.

• Managed a cross-functional team of 10+ staff members, significantly reducing staff turnover through effective leadership and training.

CLIENT EXPERIENCE LEAD

Brooklyn Threads Boutique

Contact this candidate