Cybersecurity-Transitioning Operations & Reporting

Deja Collins

Austin, TX ***** +1-512-***-**** *************@*****.***

Professional Summary

Energetic Professional who is dedicated to creating efficiency at all levels of management. Adept at critical analysis developing comprehensive reports for management and working as part of a team. Have knowledge in management environments but transitioning into Technology to continuing further interest in cyber security. Willing to relocate: Anywhere

Work Experience

Commercial Driver

AutoZone

January 2026 to Present

need a description of a commerical driver job

• Operate commercial vehicles safely and efficiently to transport goods, materials, or equipment to designated locations.

• Conduct pre-trip, en-route, and post-trip vehicle inspections to ensure compliance with safety regulations and company standards.

• Load, secure, and unload cargo while maintaining proper weight distribution and cargo integrity.

• management commerical account

Sales Lead Associate

Dollar General Austin, TX

September 2018 to Present

• Organized and replenished front stock and help merchandise store.

• stayed up to date on the latest sales and new products by hanging ad.

• Made or hung signs that alert customers to an upcoming sale promotion.

• Updated Planograms

• Handled customer complains in a calm and professional manner. Cashier/Sales Associate

Big Lots Austin, TX

November 2017 to January 2018

• Organized and replenished front stock and help merchandise store.

• Attended team meetings to stay up to date on the latest sales and new products.

• Demonstrated how a product functions to potential customers.

• Made or hung signs that alert customers to an upcoming sale promotion. Education

information technology (Bachelor's)

Strayer University Austin, TX

June 2022

Business Administration (Associate)

Virginia College Birmingham, AL

March 2018

Upper secondary education

Bachelor's degree

Associate's degree

Skills

Problem-solving in high-pressure situations Sales Time management Appointment scheduling IT Customer returns handling Image quality checks Marketing Computer literacy Outdoor work Cash handling Pickup truck operation Driving Customer support ticket management Customer support - Customer support experience (1-2 years) Photo editing Strong Analytical Skills Cybersecurity Microsoft Office In-person customer service Operating Systems Network Firewalls Enthusiastic Worker/ Team Member Ethernet Security Pro (June 2021) Physical security Attention to detail Communication skills Cash register operations Database administration Computer networking TCP/IP Computer hardware Electrical wiring DHCP Basic math Network administration SQL Printer (troubleshooting support) Providing product information VMWare Voltmeter Processing cash transactions Linux Active listening Phone etiquette Firewall Customer support experience within finance industry Transportation safety regulations Merchandising display arrangement Customer communication Writing skills Windows Moving Decision making Customer service Microsoft Office suite Multitasking Adobe Creative Suite Making change Retail sales transactions Adobe Photoshop Printing Heavy lifting VoIP Google Workspace Managing teams in a customer support role - Largest customer support team managed (1-5 team members) Improving customer support response time - Customer support response time improved (6-10%) DNS User support General Office Skills Software troubleshooting Electrical troubleshooting Network Defenses Field sales Commercial driving Microsoft Word Customer relationship management Manufacturing Cash register Merchandising Problem-solving IT services information & network security Individual consumer customer service WAN Retail sales macOS Information Security Computer operation Typing Grammar experience PC Managing Skills iOS Leadership PowerShell Technical troubleshooting support Data entry Technology Computer skills Data collection Traffic laws POS systems Greeting customers Microsoft Excel Teamwork Organizational skills Cash Handling Experience Mechanical knowledge Handling customer inquiries Defensive driving Warehouse experience Sales support Microsoft Exchange Typing 50-60wpm Languages

Russian - Beginner

English - Expert

Certifications and Licenses

Security Pro+

June 2021 to Present

§ Access Control and Identity Management

§ Cryptography

§ Physical security

§ Network Defenses

§ Application Defenses

TestOut PC Pro

December 2020 to Present

§ Computer Hardware

§ Operating Systems

§ System Management

§ Security Systems

§ Storage

§ Networking

TestOut Network Pro

December 2019 to Present

§ Cables and Connectors

§ Wired Networking

§ Wireless Networking

§ Network Connection Configuration

§ Network Security

§ Virtual Machines

Non-CDL Class C

Driver's License

CISSP

Additional Information

Authorized to work in the US for any employer

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