Project Management & Supply Chain Leader

Ephrem Dula

Baltimore, MD 240-***-**** ************@*****.***

Focused and adaptable project management leader with over 9 years’ experience excelling at prioritizing and completing multiple tasks simultaneously across a large region and following through to achieve project goals. Dedication to public service, resource management and stewardship, and accountability to meet deadlines and all commitments with partners and beneficiaries. Fluent in English, Amharic, and Afan Oromo.

RELEVANT SKILLS & EXPERTISE

Supply Chain Management • Purchasing & Procurement • Strategic Sourcing • Supplier Relationship Management • Purchase Order Management • Inventory Management • Materials Requirements Planning (MRP) • Supplier Performance Measurement • Procurement Analytics • Sustainable & Ethical Sourcing • Process Improvement • SCOR Model • Microsoft Office Suite • Data Analysis

Workflow Planning • Commodity Management • Risk Monitoring • Technical Guidance • Capacity Building • Logistical Planning and Facilitation • Leadership • Coaching,• Compliance Management Analysis, Report Writing and Presentation • Documentation Management and Auditing • Inventory Reconciliation • Budget Development and Management • Problem-Solving • Customer Service • Attention to Detail • Peach Tree (Accounting) • Infoveve Data Visualization • Power BI • Comcare (Data Collection)

EDUCATION, CERTIFICATES, & CERTIFICATIONS

ASCM Supply Chain Procurement Certificate • Association for Supply Chain Management, Virtual Expected Exam Date 11/2026

Supply Chain Procurement Professional Career Training • Merit America, Virtual 11/2026

Completed an accelerated training program focused on mastering the ASCM curriculum, including purchasing and procurement, strategic sourcing, supplier relationship management, and SCOR

Developed expertise in purchase order management, contract management, materials requirements planning (MRP), supplier performance management, and process optimization through coursework and projects

Applied analytical thinking and problem-solving abilities through industry-relevant projects and case studies, mastering procurement analytics, negotiation strategies, sustainable sourcing, and supplier evaluation

Diploma Accounting • Jimma University, Ethiopia 2001

PROFESSIONAL EXPERIENCE

Warehouse Associate • Amazon, Baltimore, Maryland 11/2024 - Present

Receive, inspect, and stow incoming inventory, then pick and pack customer orders

Prepare packages for delivery and load boxes onto trucks or conveyor belts

Operate handheld barcode scanners, view digital screen prompts, and use warehouse management software

Follow strict safety guidelines, keep a clean workspace, and meet daily productivity targets

Catholic Relief Services (CRS) 9/2014 - 10/2023

Project Officer/Compliance 10/2017 – 10/2023

Perform audits, internal control reviews and compliance assessment activities for CP and partners. Analyze findings and make recommendations to address identified control gaps.

Perform multiple assignments and ensure key steps (planning, execution, reporting) are coordinated effectively with input from key stakeholders.

Coordinate with team members and supervisor to provide professional advice with regard to internal control systems and financial compliance

Commodity Risk Monitoring Team Leader 8/2016 – 10/2017

Support the JEOP Food Monitoring unit for implementation of monitoring plans in the assigned geographic area (after woredas/kebeles are identified according to the risk model).

Support the JEOP Food Monitoring unit in developing and implementing manageable monitoring plans.

Ensure field monitors conduct and complete assigned monitoring tasks in a timely and quality manner.

Commodity Risk Monitor 9/2014 - 8/2016

Led commodity management risk monitoring projects and teams for the USAID Joint Emergency Operation Program (JEOP) in Ethiopia.

Ensured compliance and minimized risk to facilitate approximately 6 million beneficiaries receiving urgently needed food and emergency supplies, a 300% increase from the 2017 baseline.

Collaborated with partners and revised and amended the commodity minimum standards to account for crisis due to war.

Customer Manager, Vision Fund MFI 7/2011 – 4/2014

Successfully oversaw a new territory from 0 loans to 1200 in 2 years, moving from a C rating to an A rating.

Worked with a diverse team that included the local population to find new languages and methods appropriate to overcome cultural resistance to loans and interest.

Branch Manager, Africa Village Financial Services (AVFS) 03/2009 – 11/2011

Successfully collected more than 60% of an inherited debt and negotiated the cancellation of the remainder with the government.

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