Personal Support Worker - Trauma-Informed Care

ASMITA GAUTAM

Orangeville, ON 437-***-**** **************@*****.***

PROFESSIONAL SUMMARY

Social Service Worker with hands-on experience supporting individuals with developmental, behavioural, emotional, mental health, and complex support needs in residential, community, school, and healthcare settings. Experienced in providing person-centred and trauma-informed support, crisis de-escalation, behaviour management, life-skills development, daily living support, and accurate documentation. Current Educational Assistant with the Peel District School Board and former Direct Support Worker with Community Living Dufferin. Previous hospital nursing experience provides additional strength in health monitoring, crisis response, safety, and working with multidisciplinary teams. Calm, respectful, and committed to helping individuals build independence, stability, and meaningful community connections. CORE SKILLS

• Youth & Individual Support

• Trauma-Informed Practice

• Crisis Intervention & De-escalation

• Behaviour Management

• Person-Centred Support

• Emotional Regulation Support

• Individualized Support Plans

• Life Skills Development

• Community Integration

• Mental Health Support

• Crisis & Safety Response

• ADLs & Daily Living Support

• Health Monitoring

• Medication Support

• Progress Notes & Case Documentation

• Incident Reporting

• Team & Family Communication

• Community Resource Coordination

• Professional Boundaries & Confidentiality

• Multidisciplinary Collaboration

PROFESSIONAL EXPERIENCE

EDUCATIONAL ASSISTANT – CASUAL

Peel District School Board Peel Region, ON

Sept 2026 – Present

• Provide individualized support to students with developmental, behavioural, emotional, and learning needs.

• Build positive and respectful relationships with students while promoting safety, communication, participation, independence, and inclusion.

• Support students with emotional regulation, transitions, routines, classroom activities, and school programming.

• Use calm and supportive approaches, redirection, reassurance, and behaviour strategies when students experience emotional or behavioural difficulties.

• Assist students with personal care, mobility, daily routines, and safe participation.

• Observe changes in behaviour, presentation, and support needs and communicate concerns appropriately to teachers and school staff.

• Follow individualized plans, safety procedures, confidentiality requirements, and school policies.

• Work collaboratively with educators and support staff to promote student well-being and successful participation.

DIRECT SUPPORT WORKER

Community Living Dufferin Orangeville, ON

Nov 2025 – Sept 2026

• Provided person-centred support in residential and community settings to individuals with intellectual and developmental disabilities and complex behavioural, emotional, mental health, and medical needs.

• Supported individuals experiencing anxiety, OCD, depression, behavioural challenges, epilepsy, Down syndrome, partial blindness, and other complex needs.

• Built respectful relationships and supported individuals in expressing their needs, making choices, developing independence, and participating in the community.

• Implemented Individual Support Plans (ISP) and Behaviour Support Plans (BSP) based on individual goals, needs, and safety requirements.

• Used proactive support, redirection, reassurance, emotional-regulation strategies, and de- escalation techniques during challenging situations.

• Observed triggers, behaviours, responses, and changes in presentation and collected ABC data to support ongoing behaviour planning.

• Responded to behavioural incidents and safety concerns while maintaining a calm, respectful, and supportive approach.

• Supported life skills, community participation, appointments, outings, household routines, recreational activities, and social engagement.

• Assisted with bathing, hygiene, meals, mobility, personal care, and other activities of daily living.

• Provided medication support according to individualized procedures and organizational requirements.

• Maintained accurate progress notes, communication logs, incident reports, and electronic client records.

• Communicated significant concerns and changes to supervisors and other members of the care team.

• Collaborated with healthcare professionals, families, supervisors, and multidisciplinary team members.

• Maintained confidentiality and followed organizational policies, safety procedures, and individualized care plans.

PERSONAL SUPPORT WORKER

Comfort Keepers Ontario

2025 – 2026

• Provided person-centred support to clients with varying physical, cognitive, and personal care needs.

• Assisted with personal hygiene, bathing, dressing, toileting, mobility, meals, and daily routines.

• Monitored physical and emotional well-being and reported changes or concerns appropriately.

• Encouraged independence and maintained dignity, safety, comfort, and respectful communication.

PERSONAL SUPPORT WORKER

Caring for Seniors Ontario

2025

• Provided individualized in-home support to clients with varying physical and personal care needs.

• Assisted with ADLs, mobility, meals, personal hygiene, companionship, and daily routines.

• Supported independence, safety, dignity, and quality of life. SUPPORT WORKER – PRIVATE CLIENT

Caledon, ON

2025

• Provided one-to-one support to an adult with an intellectual disability.

• Supported communication, emotional regulation, routines, independence, and community participation.

• Encouraged positive engagement through a patient, respectful, and person-centred approach.

REGISTERED NURSE

Hospital Setting Nepal

2019 – 2023

• Provided direct care to patients with a range of medical and complex health needs.

• Monitored physical and emotional condition and recognized changes requiring appropriate intervention.

• Administered medications while following medication-safety, infection-control, and clinical procedures.

• Responded to urgent situations while maintaining patient safety.

• Maintained accurate clinical documentation and communicated relevant information to healthcare professionals and families.

• Worked collaboratively with physicians, nurses, patients, and families as part of a healthcare team.

• Provided respectful communication and emotional support to patients and families during stressful situations.

EDUCATION

SOCIAL SERVICE WORKER DIPLOMA

Georgian College Orangeville, ON

2025

TRAINING & CERTIFICATIONS

• Standard First Aid & CPR C

• WHMIS

• Vulnerable Sector Check

• Workplace Safety Training

• Behaviour Support & De-escalation

• ABC Behaviour Data Collection

• ISP/BSP Implementation

• Crisis Prevention & Response

• Medication Support Experience

ADDITIONAL QUALIFICATIONS

• Experience working in residential, community, school, and healthcare environments

• Strong understanding of person-centred and trauma-informed support

• Experienced supporting individuals with complex behavioural and emotional needs

• Strong communication, documentation, and interpersonal skills

• Comfortable responding to crisis situations and changing support needs

• Able to establish respectful professional boundaries

• Experienced working collaboratively with families, educators, healthcare professionals, and community-based teams

• Committed to promoting safety, dignity, independence, and inclusion

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