customer service closing coordinator sales
Resume:
KIMBERLY ELBERTH
SALES PROFESSIONAL
REFERENCES:
Available Upon Request
CONTACT:
• 1405 82nd Avenue, #198
Ft. Lauderdale, FL 33304
• ********@*****.***
TRANSFERRABLE
SKILLS:
• Microsoft Excel
• Other Computer Applications
• Sales/Customer Support
Personal Time Management
and Scheduling
•
• Training and Supervision
• Teaching/Group Facilitation
• Interpersonal Communication
• Contract Negotiation
• Quality Assurance
• Leadership
Equipment
Operations/Maintenance
•
• First Aid/CPR Certification
EDUCATION:
2014 to 2015 - American Fitness
Aerobic Association, Sherman
Oaks, CA, Personal Fitness Trainer
Certificate
2020 - Mortgage Loan Originator
License, State of Connecticut
1993 to 1995 - Miami Dade
Community College, Miami, FL
Major: Education
Minor: Biology
•
1996 to 1997 - Manhattan College,
New York, NY
• Major: Education
Minor: Biology
OBJECTIVE:
To obtain a position in sales that would utilize my skills in customer service, communications and accounts management while providing me with new challenges in customer relations, training and supervision, and building a solid corporate brand.
Personal Note: I took a break from sales after relocating to Florida but now I am looking forward to getting back to it on at least a part-time basis, as it's the field where I find the most fulfillment and success. PROFESSIONAL EXPERIENCE:
Sales Experience
7/23 to 12/25 - Business Development, All Service Graphics, Melbourne, FL 7/21 to 7/22 - Business Manager and Loan Originator, R&J Capital Group, Kew Gardens, NY
2/18 to 11/20 - Outside Sales, Baton Rouge Printing, Port Allen, LA 07/15 to 03/17 - Outside Sales, Printing Tech, Baton Rouge, LA 10/11 to 12/13 and 1/05 to 11/08 - Sales Manager, PrintTech, Burlington, VT 12/08 to 6/11 - General Manager, Hard Copy, Burlington, VT 07/04 to 01/05 - Outside Sales, Kelley Office Systems, Burlington, VT
• Secured clients for this offset, large-run commercial printer Secured business and built solid relationships with realtors and real estate attorneys
•
• Loan Originator for the entire state of Connecticut Oversaw the South-Central territory of Louisiana including the city of Lafayette
•
• Built sold relationships with large marketing firms Serviced major clients such as Stuller, Inc., the largest jewelry manufacturer in the U.S. with an estimated $800 million to $1 billion in annual sales
•
• Oversaw the Procurement Contract for Louisiana State University Worked closely with LSU Athletics on large print runs and with the Tiger Athletic Foundation
•
• Worked on the rebranding of the LSU Law School
• Provided customer service and support
• Negotiated contracts including a $500,000 per annum offset printing contract
• Operated and maintained printing equipment
• Provided training and leadership for new employees
• Advised clients on available options regarding orders
• Participated in market research and direct marketing activities
• Provided input into budgetary and allocation decisions
• Collaborated with institutional and departmental representatives
• Managed staff; oversaw daily operations of Print Department
• Maintained high standards of quality control and adherence to deadlines
• Sales of Ricoh, Konica and Minolta office equipment Banking and Legal Experience
11/11 to 05/12 - Closing Agent, Mark Wiener, LLP, Burlington, VT 11/01 to 05/04 - Loan Officer and Closing Agent, Homebound Mortgage, Colchester, VT
• Prepared title agreements
• Processed closing packages, collaborated with banks
• Originated local and interstate loans
• Advised and supported customers
• Established long-term customer base
• Exceeded monthly goals for 100+ closing transactions
• Collaborated with real estate attorneys
Water Safety and Fitness Instruction
9/26 to date - Physical Education Instructor, Vero Beach Academy, Ft. Lauderdale 7/22 to date - Certified Home Health Aide, Aging with Grace at Home, Ft. Lauderdale 7/24 to date - Special Needs Aide, private clients 6/13 to date - Water Aerobics Instructor, private clients 01/11 to 7/11 - Water Safety Instructor, YMCA, Burlington, VT 7/11 to 10/12 - Water Safety & Fitness Instructor, The Edge, Essex Junction, VT Fitness, sports, water safety and life skills instructor for young adults with special needs including autism, down syndrome and severe epilepsy
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Other Employment
2014 to 2015 - Associate, Aubuchon Hardware, Shelburne, VT 1/21 to 6/21 - Associate, Ring's End Lumber, Branford, CT
• Provided Customer Service and Support
• Provided product information and assistance
• Utilized tools and equipment to customize products
• Sales, Contractor Partnerships, Customer Support
Contact this candidate