Customer Service Representative, Data Entry, Healthcare field
Resume:
L I SA WYZARD
LOS ANGELES 424-***-****
• CONTACT •
**********@*****.***
• SKILLS •
Basic typing skills
Basic and advanced computer
skills
Reliable
Able to work independently
Microsoft Office (Word, Excel,
Outlook, TEAMS IM)
ODG and MD Guidelines
CARETECH CITRIX
BIO IQ
CASE ANYPLACE
EPIC
CITRIX
HAIKU
iStar
cStar
• LANGUAGES •
English (Native speaker)
SUMMARY
Detail-oriented Nurse Case Manager with over 20 years of experience in telephonic and field case management, specializing in worker's compensation and medical case review. Proven ability to interview patients and providers, manage patient compliance, and ensure proper documentation. Possesses certifications in BLS and Case Management, with strong proficiency in various case management software and Microsoft Office Suite. Dedicated to optimizing patient recovery and facilitating a successful return to work.
WORK EXPERIENCE
, BROADSPIRE, A
CRAWFORD COMPANY, Sunrise, USA
12/2023 – 06/2026
Senior Medical Case Manager Field Nurse Case Manager Reviewed patient medical records for comprehension and completion. Interviewed healthcare providers for treatment plans and patients for compliance. Input data obtained from providers and online sources to establish and update case records.
, ARISSA COST STRATEGIES, INC., Irvine, USA
07/2021 – 06/2023
Interviewed injured workers for Triage Report, obtaining detailed and accurate information for early intervention and case management.
Telephonic Nurse Triage and Worker’s Compensation Nurse Case Manager
, RHINO MEDICAL SERVICES, Arlington, USA
12/2021 – 01/2023
Complied with HIPAA and client policies to ensure proper specimen handling, testing, and documentation. Team Leader over other nurses.
COVID-19 Testing Clinician
, RAPP & ASSOCIATES,
LLC, Auburn, USA
09/2021 – 09/2022
Utilized client database to document medical interviews and interventions. Telephonic and Field Nurse Case Manager
, MOLLIE KALLEN CASE
MANAGEMENT, INC., Boca Raton, USA
07/2021 – 12/2021
Utilized client-specific documentation platform CASE ANYPLACE to record interviews, interventions, billing, upload records
Telephonic and Field Nurse Case Manager
, MANAGED STAFFING, INC., Frisco, USA
01/2021 – 11/2021
Updated patient information, appointments, test results. COVID-19 Testing Clinician
, RHINO MEDICAL SERVICES, Arlington, USA
10/2020 – 06/2021
COVID-19 Testing Clinician
, MOLLIE KALLEN CASE
MANAGEMENT, INC., Boca Raton, USA
07/2020 – 12/2020
Telephonic and Field Nurse Case Manager
, TRISTAR Managed Care, Santa Ana, USA
08/2014 – 03/2020
Provided telephonic and field case management for Worker’s Compensation in California, and telephonic case management for the State of Illinois. Demonstrated strengths in detailed documentation, flexibility, persistence, interpersonal relations, and the utilization of guidelines and research in practice. Medical Case Manager
Field Nurse Coordinator, Rapp & Associates, Clearwater Beach, USA 02/2013 – 07/2014
, A Center For Holistic Health, Redondo Beach,
USA
08/1999 – 08/2012
Staff RN (Front and Back Office)
, TRINITYCARE LLC, Torrance, USA
1998 – 1999
RN Case Manager, Hospice
EDUCATION
, Bachelor of Science, Organizational Leadership, La Mirada, CA
09/1995 – 05/1997
BIOLA UNIVERSITY
, Bachelor of Science,
Nursing, Long Beach, CA
09/1987 – 12/1989
CALIFORNIA STATE UNIVERSITY, LONG BEACH
, Associate of Arts, Nursing, Wilmington,
CA
1978 – 06/1986
LA HARBOR COMMUNITY COLLEGE
C ERTIFICATES
, American Heart Association/Learn2SaveLives
06/2026
Certified BLS
, Not specified
08/2019
Board Certified in Case Management
R E FERENCES
, HR, BROADSPIRE
******.*********@**.******.***
Angela
, Case Manager, TRISTAR Managed Care
**********@*****.***
Marilyn Randolph
Contact this candidate