Telecom installer and Data cabling,adds moves and changes
Resume:
Andrew Raike
Santa Rosa, CA
******@*****.***
SUMMARY OF QUALIFICATIONS: Skilled Telecom Technician with experience installing, maintaining, and troubleshooting switches, routers, access points, and telecom infrastructure. Proficient in fiber optics, Cat 6A cabling, server room setup, and system repairs. Strong customer service skills and a proven ability to quickly resolve technical issues.
HIGHLIGHTS AND SKILLS
Install, maintain, and troubleshoot telecom switches, access points, routers, and server room equipment
Experienced with fiber optics, Category 6A cabling, wiring layouts, and cable management in commercial environments
Proficient in hot change-outs, repair server battery replacements, and equipment moves/adds/changes
Skilled in setting up server rooms, patch panels, network racks, and telecom infrastructure
Work closely with tech support to resolve service issues and restore connectivity
Strong customer service and communication skills with a focus on technical resolution
Follow industry standards and safety protocols for all installations and repairs
Quickly diagnose and fix hardware, cabling, and connectivity issues
Install, configure, and maintain retail store kiosks to ensure reliable performance
EMPLOYMENT HISTORY
Ramp Crew Member, Avelo Airlines Sonoma Jet Center 3/2021 to 4/2024
Assisted passengers with check-in, handled and transported baggage, operated jet stairs for boarding, and supported gate and baggage claim operations.
Service Technician Spencer Technologies 6/2019 to 10/2019
Installed and upgraded retail kiosks, handled phone system changes and repairs, installed wireless access points, and worked with tech support to resolve issues.
Service Technician Cooper Communications 10/2017 to 7/2018
Serviced kiosks in detention facilities across Sonoma, Marin, and Napa counties; handled collections, bank deposits, repairs, inventory, security checks, and troubleshooting with Touch Pay.
Temporary Assignments Various Telecommunications Companies 2014-2020
Performed adds, moves, changes, and repairs on telecom and kiosk systems in various field locations.
NEC Technician County of Sonoma 2001-2014
Contracted by County of Sonoma through Andrew’s Voice and Data (2001–2011) and Nexus IS (2011–2014) performing repairs on telecom systems, installation of access points, and change outs on IP phone systems.
EDUCATION
Associates of Arts, Telecommunications
Santa Rosa Junior College, Santa Rosa, CA
ACHIEVEMENTS
Eagle Scout, Amateur Radio Operator, Volunteer for Sonoma County Regional Parks
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