Shanmukha Sanam
********@*****.***
www.linkedin.com/in/sanamsv
Senior Workday Integration Developer Phoenix, Arizona, US Senior Workday Integration Developer, Workday Pro Integrations (Orchestrate) certified, with 13+ years in IT and 7+ years specializing in Workday across Finance and HCM. Builds inbound, outbound and bi- directional integrations with Workday Studio, EIB, Core Connectors and Web Services, connecting Workday with banking, payments, expenses, payroll and third-party systems such as ADP, Concur and Salesforce. Has led integration teams and Finance production support for clients including Ryder, Apple and USC, from design and tenant migrations through UAT, deployments and post-production enhancements, backed by strong reporting, calculated fields and Workday security skills. Technical Skills
Workday Integrations Workday Studio, EIB (inbound/outbound), Core Connectors
(Worker/CCW), Cloud Connect, Document Transformation, WECI, PECI, PICOF, Workday Web Services
Integration Technologies XML, XSLT, XPath, SOAP, WSDL, REST, JSON, MVEL, Oxygen XML, Eclipse Workday Financials Procure-to-Pay, Accounts Payable, Accounts Receivable, Business Assets, Grants, Financial Accounting, Banking, Settlements, BAI2 reconciliations Workday HCM Core HR, Payroll, Benefits, Recruiting, Compensation, Time Tracking, Absence, Talent Management
Reporting & Analytics Report Writer, Report Designer, Advanced, Matrix and Composite reports, BIRT, Calculated Fields, Dashboards, Prism Analytics Security & Configuration Security roles and groups, domain and BP permissions, ISU accounts, custom objects, tenant migrations
Third-Party Systems ADP Global View, Concur, Salesforce, CASHNet, Bank of America, Builder, AWS Transfer for SFTP, Amazon S3
Testing, Migration &
Methodologies
iLoads, EIB, Kainos Smart Test, UAT, upgrade testing, Agile, SDLC, Waterfall, RUP, Jira
Work Experience
Persistent Systems (Client: Intuit Inc., US)
Senior Workday Developer / Workday Product Manager February 2025 – Present
Main Tasks and Responsibilities:
• Designed and deployed custom Workday reports (Advanced, Matrix, and Composite) for HRIS, focusing on talent, compensation, and headcount planning metrics.
• Created executive Workday Dashboards utilizing embedded reports and Prism Analytics data to provide leadership with a real-time, consolidated view of key HR data.
• Managed report-based security for confidential HR data within Workday, ensuring compliance and strict role-based access control for all managers and executives.
• Reduced manual QA effort by 60% by architecting reusable Kainos Smart Test libraries for HCM, Payroll, and Finance; significantly accelerated UAT cycles and stakeholder sign-off for major reporting workstreams.
• Partnered with HR stakeholders to gather and translate complex workforce planning and compliance needs into technical Workday report specifications.
• Identified data gaps and reporting inefficiencies in Workday, leading to process improvements that reduced manual data manipulation by 20 hours monthly.
• Led a cross-functional Agile team (Engineering, Design, Data Science) through all phases of the product lifecycle, from ideation to launch and post-launch optimization. Main Technologies and Tools: Workday Report Writer, Advanced/Matrix/Composite Reports, Workday Dashboards, Prism Analytics, Workday Security, Kainos Smart Test, Agile Hexaware Technologies (Client: Ryder System, Inc., US) Senior Workday Integrations & Support Lead
August 2023 – February 2025
Main Tasks and Responsibilities:
• Served as Finance Workday Team Lead, managing client communications and overseeing Workday Finance integration production support.
• Provided daily on-call support for Workday integration failure tickets in the production (PROD) environment.
• Conducted enhancement integration testing using Workday Studio, EIB, and delivered connectors.
• Migrated complex integrations from implementation to the PROD tenant during weekly deployments.
• Implemented calculated fields and role-based access controls in Workday to enhance reporting accuracy for Supply Chain management operations.
• Facilitated communication between Ryder, internal systems, and external vendors to resolve production issues.
• Acted as the primary point of contact for incoming bank statement and payment integrations.
• Configured Workday integrations to sync workforce data with transportation and inventory systems, enhancing cross-functional visibility for Supply Chain management.
• Authored and participated in technical design document review sessions for enhancement integrations.
• Provided knowledge transfer to team members on billing systems, vendor processes, enhancements, and new integration developments.
• Led daily and weekly team meetings, reporting progress and updates to Ryder and Hexaware management.
• Documented Workday processes, configurations, and customizations with detailed technical and functional specifications for new interfaces.
Main Technologies and Tools: Workday Financials, Workday Studio, EIB, Delivered Connectors, Calculated Fields, Workday Security, bank statement and payment integrations TCS (Client: Apple Inc., US)
Senior Workday Integration Lead
November 2022 – July 2023
Main Tasks and Responsibilities:
• Managed a team of 15 members across onshore and offshore locations.
• Resolved QE failure tickets and provided ongoing support.
• Worked on enhancement integrations using Workday Studio, EIB, and delivered connectors.
• Provided UAT support by troubleshooting integration issues, resolving defects, and ensuring system stability.
• Generated reports and dashboards to monitor integration performance in the UAT tenant.
• Led the team during Day 0 activities and issue resolution.
• Directed the migration of complex integrations from the implementation tenant to the UAT tenant.
• Facilitated communication between Apple, internal systems, and external vendors during the pre- UAT phase.
• Coordinated daily with other track leads, including Custom Apps, Security, Conversion, and QE.
• Authored and participated in technical design document review sessions for enhancement integrations.
• Supported team members with knowledge transfer on systems, vendors, enhancements, and new integration developments.
• Served as a lead participant in daily and weekly team meetings, reporting updates to Apple leads and managers.
• Documented Workday processes, configurations, and customizations with detailed technical and functional specifications for new interfaces.
Main Technologies and Tools: Workday HCM, Workday Studio, EIB, Delivered Connectors, Workday Reports and Dashboards
Hexaware Technologies (Client: Giant Eagle, Inc., US) Workday Consultant
August 2021 – October 2022
Main Tasks and Responsibilities:
• Provided on-call support for Workday production failure tickets.
• Developed complex integrations using Workday Studio, EIB, Web Services (SOAP, WSDL), XML, and XSLT for data exchange between Workday and downstream internal/vendor systems.
• Generated various reports—Simple, Advanced, and Matrix—based on client requirements.
• Designed, configured, and automated business processes to enhance HCM application functionality.
• Configured Workday security roles and groups to ensure confidentiality and segregation of duties; provided necessary security for ISU accounts.
• Utilized Jira to track issues, manage projects, and automate workflows.
• Developed complex Studio integrations for compensation, demographics, and payroll journals.
• Built an inbound Workday Studio payroll integration that retrieved files from SFTP using a Document Iterator, converted CSV to XML, applied XSLT transformations, split records for parallel processing, loaded data through the Submit_Payroll_Input web service, and generated error logs with exception handling.
• Automated Workday reports to support Supply Chain management operations, enabling real-time visibility into labor costs, headcount, and shift coverage.
• Created reports to extract Workday data and transform it into other formats for diverse business needs.
• Configured and tested Workday Compensation components, including Packages, Salary & Hourly Plans, Bonus, and Merit Plans; extensively worked on Benefit Plans and Open Enrollments.
• Developed a Boomerang Studio integration to cleanse candidate data (e.g., removing special characters from legal and preferred names) during the recruiting and hire employee business processes.
• Troubleshot integration issues and provided support for defect resolution.
• Developed and maintained a Core Connector: Worker integration to transmit full files to an expense management system.
Main Technologies and Tools: Workday Studio, EIB, Core Connector: Worker, Web Services (SOAP, WSDL), XML, XSLT, Workday Payroll, Benefits, Compensation, Recruiting, Jira Deloitte (Client: University of Southern California, US) Workday Financial Techno-Functional Consultant
October 2019 – July 2021
Main Tasks and Responsibilities:
• Developed custom reports for financial modules including Procure-to-Pay, Accounts Payable, Accounts Receivable, Business Assets, Grants, and Financial Accounting.
• Designed, enhanced, implemented, and supported integrations for Asset Management and Banking using Workday tools such as EIB (Inbound/Outbound), Core Connectors, Custom Reports, Calculated Fields, Studio, XSLT, and configuration components.
• Built an inbound Studio integration for asset data using files from physical asset scanners, leveraging the Asset_Edit_Data web service and JSON queries for custom fields.
• Coordinated with project leaders, business users, and vendors to gather requirements and implement Workday integrations; tracked and assigned action items to relevant resources and business analysts.
• Integrated Workday data with Supply Chain management to optimize staffing decisions and warehouse productivity tracking.
• Administered AWS Transfer for SFTP, including server setup, S3 bucket creation, directory management, user account provisioning, and SSH-RSA key maintenance based on tenant and user specifications.
• Participated in design sessions, kick-off meetings, and strategic planning discussions.
• Loaded bulk data into implementation tenants using iLoads from legacy system databases.
• Used Jira to track issues, manage projects, and automate workflows.
• Provided user access to security domains and business process permissions as a key implementer.
• Conducted data discovery sessions to gather, analyze, and dissect multiple data sources using Prism Analytics for processing and budgeting practices; extracted key components for analysis.
• Built complex Studio integrations using XSLT, WSDL, routers, MVEL, and other components to manage conditional logic in travel expense (Concur) integrations.
• Evaluated and analyzed existing data system processes, recommending optimizations using Prism Analytics.
• Developed API integrations to eliminate duplicate budget entries between Capital Construction and Development’s (CCD) project management system (Builder) and the university’s central financial system.
• Enhanced BIRT reports for USC–Bank of America check processing.
• Managed banking, settlements, and reconciliations by importing BAI2 bank statements via Core Connector and processing auto/manual reconciliations.
• Developed web services-based API integrations between Workday and Salesforce to transmit donor and contribution revenue data bidirectionally.
• Supported Workday Settlements integration to process and manage payments using Student Financials data via the CASHNet payment platform.
Main Technologies and Tools: Workday Financials, Workday Studio, EIB, Core Connectors, Calculated Fields, XSLT, WSDL, JSON, BIRT, Prism Analytics, iLoads, AWS Transfer for SFTP, S3, Concur, Salesforce, CASHNet, Jira
Accenture (Client: Amazon, US)
Workday Consultant
April 2019 – September 2019
Main Tasks and Responsibilities:
• Developed five complex Studio integrations.
• Analyzed data requirements, proposed solutions, built prototypes, and deployed approved integrations.
• Managed integration builds, testing, migration activities, and security configurations.
• Configured custom objects and security permissions to ensure proper domain access for ISU accounts.
• Created advanced custom reports for integration and data validation purposes.
• Provided daily support for Workday HCM, Security, and Reporting issues.
• Utilized Report Writer to develop custom reports tailored to HR and integration needs.
• Participated in defect triage calls and resolved integration-related defects.
• Developed ADP custom integrations for payroll payment data in XML format, supporting third- party check printing systems. Leveraged the Payment Data Initialization Service for enhanced performance and configurability.
• Worked across multiple functional areas including HCM, Payroll, Benefits, Recruitment, Compensation, Time, and Absence.
• Collaborated with business owners, subject matter experts (SMEs), and the Security team during requirements gathering and verification stages.
• Built a Core Connector: Worker (CCW) integration to extract employee time tracking data and transmit it to external applications.
• Supported third-party payroll integration (PICOF) and migration to PECI for data transmission to ADP Global View.
• Developed an ADP non-payroll checks printing integration that retrieved CC XML from blobitory, merged partial documents generated by DIS, and aggregated them into a single Merged.xml file— handling scenarios with multiple POs per invoice or multiple requisitions per PO.
• Managed end-to-end processes for candidate recruitment, background checks, and employee onboarding in Workday.
• Created and maintained various calculated fields, including single and multi-instance extracts, related value lookups, expression evaluations, conditional logic, arithmetic calculations, and date formatting.
Main Technologies and Tools: Workday Studio, Core Connector: Worker, PICOF, PECI, ADP Global View, XML, Report Writer, Calculated Fields, Custom Objects, Workday Security PennyMac Loan Services
Workday Consultant
October 2018 – February 2019
Main Tasks and Responsibilities:
• Provided maintenance and daily support for Workday HCM business processes including Compensation, Hiring, Performance, Security, and Talent Management.
• Analyzed and prepared project deliverables such as Business Requirement Documents (BRDs).
• Implemented Worker Effective Change Integrations (WECI) to replace Core Connector: Worker
(CCW), capturing the full stack of worker changes by writing and executing custom eligibility criteria to exclude specific workers from downstream systems.
• Designed, configured, and automated business processes to enhance HCM applications, including Hire, Change Job, Termination, and Propose Compensation.
• Tested Core Connector: Worker (CCW) transactions, including cases extending beyond 90 days.
• Configured Workday Core HR, time and pay structures, benefits, absence management, compensation structures, and integrated talent management.
• Generated various types of reports—Simple, Advanced, and Matrix—to meet client requirements.
• Scheduled reports and configured permissions based on client business needs for new implementation initiatives.
• Collaborated with consulting partners on conversion, integration, security, and reporting tasks.
• Configured and tested Workday Compensation components including Packages, Salary & Hourly Plans, Bonus, and Merit Plans.
• Troubleshoot integration issues and provided support for defect resolution. Main Technologies and Tools: Workday HCM, WECI, Core Connector: Worker, Workday Reports, Business Process Configuration, Workday Compensation
The Walt Disney Interactive
Workday Consultant
April 2018 – September 2018
Main Tasks and Responsibilities:
• Gathered requirements, designed, developed, and documented over 20 integrations.
• Provided post-implementation support and delivered enhancements for Workday.
• Developed advanced reports using compensation data sources, analyzing data behavior to tailor reporting outputs.
• Created test cases, assisted customers during testing, and resolved integration-related issues.
• Analyzed complex datasets to identify quality issues and proactively initiated corrective actions.
• Built reports using Workday Report Writer and developed custom integrations with third-party applications using Workday Cloud Connect and Enterprise Interface Builder (EIB) to support HR and Payroll reporting needs.
• Created Core Connector and Document Transformation integrations to convert XML data into CSV format for change files.
• Managed data migration from legacy systems to Workday using iLoads and EIB.
• Designed and implemented calculated fields within reports to extract specific data elements.
• Configured report scheduling and security permissions, ensuring proper authentication and access controls for shared reports.
Main Technologies and Tools: Workday Report Writer, Cloud Connect, EIB, Core Connectors, Document Transformation, XML, iLoads, Calculated Fields
Syntel (Client: The Home Depot, US)
Technical Consultant
April 2017 – March 2018
Main Tasks and Responsibilities:
• Participated in the implementation of PeopleSoft HCM 9.2 and PeopleTools 8.54, including the design, development, and testing of HR, Payroll, Time and Labor, Benefits Administration, Manager Self-Service (MSS), and Employee Self-Service (ESS) modules.
• Conducted fit/gap analysis, reviewed compare reports, and analyzed customizations of online objects.
• Contributed to detailed design, development, testing, troubleshooting, debugging, performance tuning, and production support.
• Designed a comprehensive set of tools to support Agency Security Administrators (ASAs), Employee Data Administrators (EDAs), and Workflow Administrators (WFAs) in managing daily workflow operations.
• Assessed the current workflow status to identify role mapping issues and technical defects, recommending process, configuration, or enhancement changes for improvement.
• Designed and configured the Ad Hoc Payment Approval workflow engine (AWE) with two levels of approval (Manager +1 and Local Compensation Admin); developed new application classes for transaction handlers and user lists.
• Converted custom Crystal Reports into BI Publisher reports to meet evolving business needs. Main Technologies and Tools: PeopleSoft HCM 9.2, PeopleTools 8.54, Approval Workflow Engine (AWE), Application Classes, BI Publisher, Crystal Reports U.S. Securities and Exchange Commission (Federal)
Technical Consultant
October 2015 – March 2017
Main Tasks and Responsibilities:
• Supported EDGAR, the SEC’s primary system for companies and other entities submitting documents under federal securities laws.
• Participated in the implementation, enhancement, and support of PeopleSoft Financials 9.1.
• Developed an interface to load data into the Requestor Component using Excel to Component Interface (CI).
• Configured workflow rules, roles, and routings for email notifications.
• Set up notifications for service mapping changes, reporting updates, approvals, and rejections.
• Created custom ad hoc pages for uploading service catalogs, cost centers, and MSS transactions.
• Performed performance tuning on customized Application Engine and SQR processes. Main Technologies and Tools: PeopleSoft Financials 9.1, Excel to Component Interface, Application Engine, SQR
Indigo IT Solutions
Junior Developer
September 2012 – July 2014
Main Tasks and Responsibilities:
• Proficient in web front-end technologies including Tag Libraries, Tiles, JSTL, and Spring MVC.
• Experienced with IDEs such as Eclipse and NetBeans, and deployment using Apache Tomcat application server.
• Skilled in application modeling using UML and Rational Rose.
• Hands-on experience with SOAP and RESTful web services.
• Worked with relational databases including MySQL, Oracle, and SQL Server.
• Familiar with operating systems such as Windows, UNIX, and Linux.
• Developed client-side web applications using HTML/HTML5, CSS/CSS3, JavaScript, jQuery, and AJAX.
Main Technologies and Tools: Spring MVC, JSTL, Eclipse, NetBeans, Apache Tomcat, UML, SOAP, REST, MySQL, Oracle, SQL Server, HTML5, CSS3, JavaScript, jQuery, AJAX Education
Master of Science in Industrial Management
St. Cloud State University, Minnesota, US
Bachelor of Technology in Computer Science
TKR College of Engineering and Technology, India
Certifications
● Workday Pro Integrations Orchestrate Developer Services – Workday, Inc. (Issued September 2026, expires September 2028)