Security & Warehouse Operations Specialist

Keenan Helton

Brooklyn, NY ***** +1-347-***-**** ***************@*****.***

Professional summary

Security professional and warehouse operations specialist with a year of concentrated experience enhancing safety protocols and optimizing warehouse procedures.Skilled in inventory management, surveillance,and maintaining high standards of safety and efficiency.Demonstrates strong capability in handling multiple roles,from patrolling and monitoring to ensuring precise material handling,aiming to leverage skills in a dynamic new position. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work experience

Package Handler

Air City Post Brooklyn, NY

December 2018 to Present

Kept inventory areas and machinery clean, supporting a safe and organized work environment. Compiled, scanned, and sealed packages, ensuring accuracy and timely delivery. Placed items into packages, maintaining organization and efficiency. Confirmed packaging labels for accuracy, preventing delivery errors. Lifted and loaded heavy packages into trucks, enhancing operational flow. Security Guard

Allied Universal White Plains, NY

July 2024 to December 2025

preventing theft and ensuring safety through patrols, surveillance, customer interaction, emergency response, and enforcing store policies, involving tasks like monitoring CCTV, checking receipts, apprehending shoplifters, de-escalating conflicts, and maintaining a visible deterrent presence to protect assets and people. Dispatcher

Fashion Institute of Technology Manhattan, NY

August 2021 to April 2024

1. Communication: Receiving emergency and non-emergency calls, logging calls and service requests, and providing timely information to drivers

• Coordination: Preparing and updating schedules, organizing deployment strategies, and monitoring the status of field units

• Problem solving: Addressing problems and requests by transmitting information or providing solutions

• Dispatching: Sending crews, vehicles, or other field units to appropriate locations

• Safety and compliance: Maintaining efficiency, safety, and compliance with trucking regulations

• Address:227 W 27th St, New York, NY 10001

Porter/Maintenance

Kent Services Brooklyn, NY

September 2021 to July 2022

• Maintain cleanliness and appearance of buildings, common areas, hallways, lobbies, restrooms, and work areas.

• Perform routine cleaning, sweeping, mopping, vacuuming, dusting, and trash removal.

• Complete basic maintenance tasks and report repairs or safety hazards to management.

• Assist with minor repairs, moving furniture, and setting up or breaking down rooms as needed.

• Monitor building conditions and ensure common areas remain safe, clean, and presentable.

• Restock cleaning and maintenance supplies and keep equipment organized.

• Follow proper safety procedures when handling cleaning products, tools, and equipment.

• Respond promptly to maintenance requests and support building staff with daily operational needs.

• Maintain a professional and respectful attitude when interacting with residents, employees, visitors, and vendors. Security Officer

Fashion Institute of Technology Manhattan, NY

August 2021 to April 2022

protecting people and property by patrolling, monitoring surveillance, controlling access, responding to incidents, enforcing rules

Material Handler

ABCO Brooklyn, NY

January 2021 to August 2021

Operated handling equipment safely, adhering to regulations to ensure a secure work environment. Pulled and verified materials for production orders, ensuring accuracy and efficiency. Delivered materials to work centers, maintaining in-process inventory and minimizing delays. Picker/Packer

ABCO Transportation Queens, NY

May 2020 to November 2020

• Picking orders: Quickly and accurately select items from shelves based on an inventory list and customer orders

• Packing orders: Place items in boxes, including packing materials to protect them during transport

• Inventory management: Maintain records of incoming and outgoing shipments, either manually or by scanning them into a system

• Quality control: Ensure products are of good quality before they are delivered

• Safety: Follow warehouse safety guidelines to keep themselves and their colleagues safe, especially when working with machinery

• Organization: Keep the work area clean, sanitary, and well-organized

• Other responsibilities: Count and record stock levels, restock shelves, and track shipment arrival and departure times

• Address 6626 Metropolitan Ave, Middle Village, NY 11379 Material Handler

Airpost city Queens, NY

December 2017 to March 2019

Material handlers, also known as package handlers or warehouse associates, move goods to and from storage, production, docks, and delivery vehicles. They may work in a variety of settings, including manufacturing, processing, retail, and wholesale warehouses, as well as transportation and storage companies. Poter

Le Pain Quotidien Manhattan, NY

May 2016 to September 2017

• Maintain cleanliness and sanitation throughout the restaurant, including dining areas, kitchens, restrooms, and common areas.

• Sweep, mop, vacuum, and clean floors regularly.

• Remove garbage, recycling, and food waste and keep trash areas clean.

• Wash and sanitize dishes, utensils, equipment, and other kitchen items as needed.

• Restock paper products, cleaning supplies, and other necessary items.

• Assist kitchen and restaurant staff with cleaning, deliveries, and moving supplies.

• Clean spills and respond quickly to safety or sanitation concerns.

• Keep storage areas and workspaces organized and sanitary.

• Follow health, safety, and sanitation procedures at all times.

• Work efficiently as part of a team in a fast-paced restaurant environment. Education

High school diploma or GED

Norman Thomas High School Manhattan, NY

September 2008 to July 2012

GED

Norman Thomas Manhattan, NY

September 2008 to June 2012

High school diploma

Norman Thomas High School Manhattan, NY

September 2008 to June 2012

Skills

Conflict management Patrolling Shipping & Receiving Access Control Microsoft Outlook Typing Warehouse management Microsoft Word Safety Regulations Computer operation Logistics Order Picker Secure Driving Computer hardware Data entry Law enforcement Incident Investigation In-person customer service Attention to detail Client interaction via phone calls Epic Incident response Warehouse Experience Administrative experience Order Picking Written communication Materials Handling Loss prevention CCTV Loss prevention investigations Package Handling School experience Mobile devices Loading Communication skills Surveillance Hand trucks Microsoft Office Computer skills Radio communication systems Customer communication Customer Service 10 key typing Scanning Windows Inventory management Desktop applications Packaging Security system monitoring (security system operation) First aid Hospitality Microsoft Excel De-escalation techniques Public safety procedures Report preparation CPR Outdoor work Security Pallet Jack

Languages

English

Certifications and licenses

Forklift Certification

Guard Card

Basic First Aid certificate, Any valid issuer for CA CPR Certification

Class D Security

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