Logistics-Driven Account Manager and Team Leader

Summary

Motivated leader with proven experience training and guiding teams as an Account Manager at Rent-A-Center. Skilled in scheduling, reporting, and maintaining positive relationships with staff and management. Strong background in logistics, maintenance, and warehouse operations, with a reputation for reliability and adaptability across diverse roles. Willing to relocate: Anywhere

Work authorization

US work authorization

Work experience

Account Manager

Rent-A-Center • Covington, GA

October 2023 to Present

• Trained and scheduled new drivers, optimizing route efficiency and ensuring timely deliveries by monitoring driver routes and adjusting schedules as needed.

• Provided leadership by coaching drivers and stakeholders, delivering constructive feedback to improve team performance and maintain high service standards.

• Drove and delivered loads, performing daily pickups to ensure consistent service and customer satisfaction across multiple routes.

• Maintained vehicle maintenance and safety records, administering a preventive maintenance program to reduce breakdowns and enhance fleet reliability.

• Prepared comprehensive staff reports for upper management, enabling data-driven decisions and improving operational transparency.

• Maintained positive relationships with drivers and service managers, facilitating effective communication and resolving issues promptly.

Wal-Mart Associate

Walmart • Covington, GA

October 2018 to January 2023

• Unloaded trucks and stocked the sales floor, ensuring inventory was accurately shelved and available for customers to improve shopping experience.

Porter/Custodian

KBS Services • Covington, GA

July 2022 to November 2022

• Recycled cardboard and maintained overall cleanliness of the warehouse, supporting a safe and organized work environment.

Dishwasher/Cook

Cracker Barrel • Conyers, GA

August 2015 to October 2022

• Washed dishes efficiently to maintain a clean and sanitary kitchen environment, supporting smooth restaurant operations.

FedEx Package Handler

Fedex Supply Chain • Covington, GA

January 2022 to July 2022

• Loaded medical supplies onto trailers, ensuring accurate and secure shipments to maintain supply chain reliability. Willie Allen

Dedicated,determined,dependable, RELIABLE, HONEST

+1-470-***-**** / *********@*****.*** / Covington, GA 30014 Custodian/Janitor

GCA Services Group an ABM Company • Conyers, GA

November 2020 to March 2021

• Sanitized and cleaned restrooms, classrooms, and floors, maintaining a hygienic and safe environment for staff and students.

Laborer

Davenport construction • Conyers, GA

May 2009 to July 2014

• Finished concrete surfaces, contributing to high-quality construction projects and ensuring durability and smoothness of completed work.

Maintenance Worker

Motel 6 / Studio 6 • Conyers, GA

July 2007 to August 2012

• Performed general upkeep and maintenance of the property, including drywall repairs and electrical work, to ensure guest safety and satisfaction.

Education

High school diploma

Eastside High School • Covington, GA

August 2001 to May 2006

Skills

Order Picking Sports coaching Data collection Facilities Maintenance Windows Pallet jack Sales Photography Restoration Box truck Precision measuring instruments E-commerce Automotive repair Plumbing Shipping & Receiving Teaching Remodeling Cleaning Experience Tree Trimming Packing Customer service Basic math Staff scheduling Warehouse experience Computer Operation Custodial Experience Logistics Groundskeeping Cash handling Mechanical Knowledge Warehouse management Project leadership Water damage restoration Floor Care Construction English Typing Materials Handling Lawn Care Time management Assembly Load & unload Analysis skills Tree care Maintenance Landscaping Route optimization iOS Landscape Maintenance Merchandising Hospitality Mowing Woodworking Property management Training & development Organizational skills Cash register Supervising experience Marketing Continuous improvement Filing Order fulfillment Restaurant experience Leadership Commercial Cleaning Hotel experience Driver training Handyman Manufacturing Carpentry Guest services Retail sales Freight Experience HRIS Sanitation Power tools Pool maintenance Negotiation Drywall Packaging Transportation Crew management Order Picker Driving Delivery driver experience Android Freight Operational reporting Buffing Preventive maintenance program management Presentation skills Microsoft Word Cashiering Quality control Blueprint Reading Heavy lifting Certifications

Forklift Certification

Driver's License

October 2024 to October 2028

Non-CDL Class C

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