John Berg
+1-602-***-**** / *********@*****.*** / Phoenix, AZ
Summary
Experienced professional with experience in a supporting role within various types of industries. Exceptional inter-personal, verbal, and written communication skills. Offers the highest level of assisting management in building revenue and profit for an organization. Work with minimal supervision, taking the lead in meeting corporate timelines. Understand the importance of corporate confidentiality. Perform well as an independent contributor or team member.
Work experience
Supervisor
AMC Theatres
October 2019 to August 2026
•Assisted guests in a high-volume entertainment setting and resolved service issues quickly.
•Counted concession, box office, and bar drawers at the end of night.
•Served food and beverages accurately during busy shifts in dine-in theater operations.
•Performed minor facility repairs and maintenance to support safe, clean operations.
•Helped oversee nightly operations and supported team workflow during peak periods.
Night Auditor
Hampton Inn and Suites • 10101 North Scottsdale Road, Scottsdale, AZ 85253 February 2019 to August 2019
•Assisted overnight guests with check-ins, check-outs, and front desk requests.
•Reconciled daily transactions and balanced records during the night audit process.
•Prepared reports and maintained accurate financial and guest account information.
•Responded to guest questions and resolved issues during overnight shifts.
•Supported smooth hotel operations by keeping the front desk organized and ready for the next day.
Investigative Assistant
US Immigration and Customs Enforcement / US Department of Homeland Security (ICE/DHS) February 2001 to December 2016
•Managed confidential and classified information in secure databases and hard files.
•Entered sensitive information accurately to support investigative and administrative work.
•Conducted background checks using agency systems and maintained detailed records.
•Set up workstations for new employees and reviewed time and attendance for payroll.
•Supported office operations with strong accuracy, organization, and discretion.
Education
COMPUTER INFORMATION SYSTEMS (BACHELOR OF SCIENCE)
Devry College 2008
Skills
Certifications
Manager Level Food Handlers Certification
Licenses
Driver's License