Kimberly Waite
Sissonville, WV 25320
**************@*****.***
Experience
August 2010 - Present
Kanawha County Schools, Charleston, WV - Teacher’s Aide
● Assist teachers with classroom supervision and management.
● This ranges from lesson planning, redirecting behavior, and handling daily classroom tasks such as preparing materials and grading assignments.
● Maintain an all-inclusive, adaptive, and nurturing attitude.
● Ability to foster a positive environment for 5-30 students all with different learning styles, demeanors, including sometimes with special needs or disabilities. 2005 - August 2010
WV Department of Motor Vehicles, Charleston, WV - Receptionist
● Provided excellent customer service & knowledge related to vehicle registration, licenses and certifications, and title transfers.
● Remained compliant with strict state and federal government regulations.
● Explained policies and laws in an easily understandable way.
● Managed cash handling and processing transactions in a timely manner. 1999 - 2005
TeleSpectrum, Charleston, WV - Customer Service Representative
● Managed multi-extension phone systems for clients inquiring about cable and internet services.
● Processed payments accurately over the phone.
● Increased sales and customer satisfaction by resolving complaints and receiving feedback. Education
August 2004 - May 2005
West Virginia State University, Institute, WV - A.S. Medical Assisting
● Completed externship of 200 clinical hours providing hands-on care to hospital patients.
● Skills include: Knowledge of medical terminology, able to take vital signs, able to administer CPR + AED, and able to perform venipuncture phlebotomy.
● Working on earning my B.A. in Education.