Python ML NLP LLM SQL GenAI
Scikit-Learn Pandas FastAPI TensorFlow
Docker
LangGraph
LangChain AWS
CrewAI
Rishab Khosa
Data Scientist
Data Scientist 4+ Years in Python, Machine Learning, Generative AI, and NLP. Skilled in developing ML models for regression, classification, and segmentation & building end-to-end ETL/ELT pipelines. Proficient in leveraging Generative AI and NLP tools to create Apps and APIs. Managed full project lifecycle from requirements gathering to deployment.
***********@*****.***
Jammu,India
linkedin.com/in/rishab-khosa
WORK EXPERIENCE
Data Scientist
Ebot Technosoft
03/2025 - Present Pune India
Responsibilities
Built a (POC) Agentic RAG-basedling of FAQs, policy queries, and order-related customer issues.
Demonstrated how RAG can reduce human agent
workload by automating repetitive customer queries.. Built 3 AI-driven applications leveraging NLP, OpenAI, HuggingFace & LangChain.
Built a RAG-based educational chatbot to help students query and understand large PDFs using LLMs.
Led end-to-end projects, from requirement
gathering and Data Pipelines to model development, deployment, and user training, ensuring successful project delivery.
Data Scientist
GlobalLogic Pvt Ltd
03/2021 - 08/2024
Responsibilities
Implemented a classical NLP pipeline involving
text cleaning, normalization, and tokenization,
Feature extraction using Word2Vec.
Developed more than 10 machine learning models,
including customer segmentation, churn prediction and lifetime value estimation.
Developed machine learning algorithms to pre-process data (missing values, outliers, categorical variables) for high-quality analysis.
Performed data ingestion from structured and
unstructured sources, converting complaint text datasets into Hugging Face Dataset format for scalable
experimentation.
Associate
Concentrix Pvt Ltd
10/2017 - 02/2021
SKILLS
PROJECTS
Customer Support Chatbot (Agentic RAG)(POC)
Structured the solution using modular nodes/workflows to evaluate scalability and future production readiness. Designed an agent-based query routing mechanism to differentiate between general customer queries and order-specific requests.
Insurance Policy Analysis Chatbot (RAG-based LLM)
Built a RAG-based Insurance Policy Chatbot using LangChain, OpenAI embeddings, and ChromaDB to enable accurate, document-grounded question answering from insurance policy PDF.
Applied advanced text chunking strategies, used
RecursiveCharacterTextSplitter to preserve policy structure and context.
GenAI / RAG Project (Ed-Tech Learning Assistant)
Developed a GenAI-powered learning assistant that allows students to ask natural language questions over course material. Architect a modular Retrieval-Augmented Generation (RAG) pipeline consisting of document loaders, recursive chunking, embedding, models, vector storage and retrieval based QA chains.
Implemented document loading, chunking, embedding,and vector based retrieval using LangChain and Chroma. Bank Complaints Classification & Routing System
Designed an end-to-end NLP solution to automatically route bank customer complaints to the correct internal department, improving operational efficiency and response time.
Upgraded the system to a BERT fine-tuned architecture for contextual understanding of banking terminology and customer semantics.
Evaluated model performance using accuracy, precision, recall, and F1-score, with emphasis on reducing mis-routing of critical complaints such as fraud and transaction failure.
EDUCATION
Customer Churn
Created a simple data pipeline for pre-processing data and created model for predicting churn using Decision Tree, Random Forest, Boostingfor model life-cycle.
Bachelor of Engineering
Jawaharlal Nehru Engineering College
05/2011 - 05/2015 India, Maharashtra, Aurangabad
Courses LANGUAGES
Computer Science
Engineering English
Full Professional Proficiency
Hindi
Native or Bilingual Proficiency