Operations Manager - Hospitality General Manager
Resume:
SUJIET SHARMA
**GF, Parsvnath Panchvati, Kaveri Vihar Phase 2, Agra (U.P.) 282001
************@*****.***
DOB May 28, 1968
Objectives
Seasoned hospitality professional with over 25 years of progressive leadership in luxury and heritage hotels. Passionate about delivering exceptional guest experiences and driving operational excellence through innovative strategies and team leadership.
Education
Bachelors Degree in Arts from University of Indore (M.P.) in 1990.
Masters Degree in Arts from University of Indore (M.P.) in 1992.
Bachelors Degree in Law [Honors] from University of Indore (M.P.) in 19595.
Diploma in Computer Software from Times InfoTech Ltd. AGRA in 1996.
One Year P G Diploma in Hotel Management from Dr. Bhim Rao Ambedkar University, AGRA in the Year of 1996-97.
Experience
(January'26 to till date): Working as GENERAL MANAGER at REGENTA PLACE RAAJ, Agra; a 4 star property having 57 rooms and 03 F&B outlets.
(September'25 to December'25): Worked as GENERAL MANAGER at SEVEN HILLS TOWER, Agra; a luxury hotel having 33 rooms and 03 F&B outlets.
(October’24 to August'25): Worked as GENERAL MANAGER for KADAMB KUNJ RESORTS, Bharatpur (Raj.); a luxury resort of Pride Hotels Pvt. Ltd. Having 45 rooms & 06 F&B outlets.
(August’21 to September’24): Worked as Senior Admin/Operations Manager & Sports in charge at Govt. Medical Collage, Ratlam (M.P.)
(Oct’20 to July’21): Worked as GENERAL MANAGER for HOTEL DIAMOND INN Indore (M.P,) a boutique hotel having 34 Rooms & Two Restaurants.
(July 2015 to September 2020) : Worked as GENERAL MANAGER for CHANDRA MAHAL HAVELI in Bharatpur (Raj.); a heritage luxury resort of AMRITARA GROUP of HOTELS.
(April 2011 to June 2015) : Independently and successfully managed the HOTEL SATYA in Agra (U.P.); a boutique hotel with three star facilities.
(September 2009 to March 2011) Worked as GENERAL MANAGER for PADMINI HOTEL in Chittaurgarh (Raj.); a four star Heritage property with 70 Rooms, Three Restaurants and Seven Banquet outlets.
May 2007 to August 2009 Worked as GENERAL MANAGER for HOTEL UTKARSH VILAS in Agra (U.P.); a Four Star Unit of UDAI GROUP of HOTELS.
February 2005 to April 07 Worked as GENERAL MANAGER for HOTEL SUNRISE in Agra (U.P.); a Two Star Hotel.
September 1997 to January 2005 Worked as RESIDENT MANAGER for HOTEL AMAR in Agra (U.P.); a Three Star Unit of SINGH HOTELS (P) LTD.
August 1996 to August 1997 Worked as ASST. FRONT OFFICE MANAGER for HOTEL HINDUSTAN INTERNATIONAL in VARANASI (U.P.); a Five Star Unit of HHI GROUP OF HOTELS, CALCUTTA.
September 1992 to December 1995 Worked as a FRONT OFICE MANAGER for HOTEL AMALTAS INTERNATIONAL in INDORE (M.P.); a Three Star Unit of STAYWELL HOTELS LIMITED.
Skills
Management for various operations like Business Promotion, Guest Relation and Administration. Responsible for all departments’ daily operations for continuous improvement.
Liaisoning with business houses, corporate offices, travel agents.
Setting and achieving business targets as well as business planning.
Successfully leading the team of employees by providing a healthy working environment to take out their best efforts for the maximum satisfaction of the Guests.
Innovating and applying new systems and methods for maximum profitability and being on the top in the profession.
Extra Curricular Activities
Certified Tennis Coach
AITA-certified Level 3 Tennis Coach with extensive experience training individuals and teams.
Lawn Tennis Achievements
Represented Indore Christian College in University Lawn Tennis Championships for 7 years (1988–1995)
Winner of the Inter-College Championship for 5 consecutive years
Represented Indore University at the All India Lawn Tennis Championship twice (1992 & 1993)
Played at State level from 1986 to 1998, representing the state at the National Championships in 1990 & 1991
Badminton & Table Tennis
Represented Indore Christian College in Badminton and Table Tennis at university level
Competed in University Championships from 1989 to 1992, securing multiple wins
Leadership in Sports Events
Vast experience in organizing, managing, and conducting district, state, and national-level sports events
Strong practical knowledge of tournament planning, team coordination, and logistics for large-scale events
Personal Information
Languages Spoken: Fluent in Hindi and English.
(SUJIET SHARMA)
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