Senior QA Engineer Data Validation and Regression

NUSSER MALIK

Senior Software Quality Assurance Engineer Data Validation, SQL & Regression Testing Federal Programs Converse, TX 78109 210-***-**** ********@*****.*** Open to Remote Clearance: Public Trust Secret (previously granted) PROFESSIONAL SUMMARY

Senior Software Quality Assurance professional with 11+ years developing and executing software test plans for federal government (Department of Veterans Affairs, Department of State) and financial-services applications. Specializes in functional, regression, integration, and data validation testing of complex, multi-system workflows where data accuracy, traceability, and compliance with defined business rules are critical. Uses SQL to validate database records and compare source data with application outputs, confirming data accuracy and integrity across interconnected systems. Identifies software defects and their root causes, separates application defects from underlying data issues, and documents defects with clear reproduction steps, expected and actual results, and supporting evidence. Works closely with developers, analysts, and subject-matter experts in Agile/Scrum teams. Former QA Project Lead for a distributed team of 12 analysts. Holds a Public Trust clearance and has previously held a Secret clearance.

CORE SKILLS

• Software Testing: Functional, regression, integration, data validation, database/backend, API, end-to-end, smoke, exploratory, UAT, black-box, white-box

• Data Validation: SQL queries, source-to-output data comparison, database record validation, data accuracy and integrity checks, business rule verification, exception and edge-case testing, reporting and BI output validation

• QA Process: Test plans, test cases, test procedures, requirements-based test coverage, defect documentation

(reproduction steps, expected vs. actual results, evidence), root-cause analysis, defect triage, fix verification, release readiness

• Tools: SQL, DBeaver, Insomnia (API testing), Azure DevOps, Jira, ALM/Quality Center, Jenkins, Eclipse

• Methods: Agile/Scrum, SDLC/STLC, automated smoke and regression execution, cross-functional collaboration, QA mentoring and onboarding, process improvement

• Clearance: Public Trust; Secret (previously granted)

• Domains: Federal programs (VA, DOS), federal benefits (enrollment, eligibility, claims), banking, mortgage and auto lending, fraud detection, real-time payments (Zelle)

PROFESSIONAL EXPERIENCE

ACCENTURE FEDERAL SERVICES

Senior Quality Assurance Analyst October 2023 – Present Department of Veterans Affairs (VA) Project February 2025 – Present

• Develop and execute test plans, test cases, and testing procedures for federal benefits applications, covering enrollment, eligibility, claims, and benefit-processing workflows end to end.

• Perform functional, integration, and data validation testing of business rules across interconnected systems, including expected outcomes, exceptions, and edge cases drawn from user stories and acceptance criteria.

• Write SQL queries in DBeaver to validate database records and compare source data with application outputs, confirming data accuracy and integrity across the UI, services, and database.

• Test APIs with Insomnia and trace discrepancies to their root cause, distinguishing application defects from underlying data issues.

• Execute regression testing after each application change and verify software fixes to protect existing functionality before release.

• Document defects in Azure DevOps and Jira with clear reproduction steps, expected results, actual results, and supporting evidence; partner with developers and stakeholders to clarify requirements and communicate risk. Department of State (DOS) Project October 2023 – January 2025

• Defined test strategies and test plans for federal customer applications based on requirements, user stories, and acceptance criteria.

• Executed manual and automated smoke and regression tests, plus frontend and backend testing, in Azure DevOps and Jira within Agile sprints.

• Partnered with developers to troubleshoot defects, determine root causes, validate functionality, and support release readiness.

• Created test documentation, process guides, and onboarding materials; led knowledge-sharing sessions and demos for the QA team.

Quality Assurance Analyst October 2020 – October 2023

• Reduced the testing backlog by 50% by improving tester–developer coordination, ticket prioritization, and resource allocation.

• Developed and executed test cases from business requirements, user stories, and functional specifications across enterprise applications.

• Supported manual and automated testing with Azure DevOps, Eclipse, and Jira; investigated defects with developers, verified fixes, and supported releases.

• Mentored teammates on QA practices and system functionality; contributed to documentation and knowledge transfer. MODIS — Client: Security Service Federal Credit Union Software Quality Assurance Analyst January 2019 – December 2019

• Tested web, mobile, and interactive voice response (IVR) systems supporting online mortgage and auto-loan applications, validating functionality against requirements and design specifications.

• Triaged reported issues as software defects, enhancements, or user errors, isolating root causes before escalation.

• Documented issues with stakeholders and verified fixes to protect application quality. HEWLETT PACKARD — Client: Citibank

Quality Assurance Project Lead October 2014 – April 2018

• Led QA activities for the system integration and launch of Zelle real-time payment solutions.

• Supervised a distributed team of 12 QA analysts: assigned testing work, reviewed test cases and results, and kept test coverage complete across releases.

• Directed UAT, black-box, white-box, regression, and end-to-end testing across web, mobile, backend, and business-intelligence reporting systems supporting retail fraud detection.

• Built test plans and test scripts from business requirements and user stories, and guided testers through execution.

• Ran defect triage and set testing priorities and team resources, surfacing critical defects early and reducing delivery risk. Quality Assurance Analyst October 2013 – October 2014

• Performed UAT, black-box, white-box, regression, and end-to-end testing across web, mobile, backend, and business-intelligence reporting systems supporting retail fraud detection.

• Wrote test plans and test scripts from business requirements and user stories.

• Identified and documented critical defects, worked with developers to resolve them, and verified fixes before release.

• Supported defect triage and maintained test coverage across application releases. EDUCATION

Associate of Arts Palo Alto College

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