Senior IT Program Manager and Transformation Leader
Resume:
OBJECTIVE
Seasoned IT Executive, Program Manager, and Business Consultant with 25+ years of experience leading enterprise-level digital transformation, infrastructure modernization, and regulatory compliance initiatives. Seeking senior leadership or consulting opportunities where I can leverage my expertise in SAP, cloud platforms, cybersecurity, and IT/OT integration to deliver strategic business value and drive innovation across complex organizations.
PROFESSIONAL SUMMARY
25+ years of experience in IT/OT program and project management, business consulting, and solution architecture.
Proven success in managing multimillion-dollar enterprise projects (budgets $10M+, teams 25+ members) across energy, telecom, and public sectors.
Deep expertise in SAP (ECC, S/4HANA), Azure Cloud, cybersecurity (NERC CIP), SCADA OT, OSS/BSS billing, and ITSM frameworks.
PMP and ITILv3 certified leader, experienced in Agile, Waterfall, DevOps, and hybrid delivery environments.
Global project experience in Canada, USA, Israel, and APAC with a reputation for stakeholder alignment, risk mitigation, and delivery excellence.
PROFESSIONAL EXPERIENCE
TESSERAL AI, Calgary, Canada
Director of IT Product Support & Development / CIO
Jul 2024 – Present
Defined and implemented the company-wide IT strategy aligned with business goals.
Oversaw IT operations, technology resource management, and vendor relations.
Enforced robust cybersecurity and compliance frameworks.
Led new systems implementation and oversaw secure source code access protocols.
Cultivated a high-performing IT team focused on innovation and delivery excellence.
CPKC (Canadian Pacific Kansas City), Calgary, Canada
Senior Project Manager, SAP Day N Program
Feb 2024 – Jul 2024
Managed SAP modules and data transformation initiatives, including P2P, A2D, L2C, R2R.
Oversaw project lifecycle, vendor contracts, SLA/MSA definitions with PwC, CGI, Cigniti.
Delivered project milestones using CPKC PM framework, PPM, ServiceNow, JIRA, Power BI.
Secured Steering Committee approvals and ensured quality assurance across all workstreams.
FORTIS ALBERTA, Calgary, Canada
Senior Program/Project Manager, IT PMO
Jul 2021 – Jul 2024
Delivered multi-year infrastructure and SCADA OT modernization projects.
Key programs: Firewall upgrades, CYME tool enhancements, PKI integration, broadband feasibility.
Led Agile-based project execution and collaborated across engineering and vendor teams.
Tools: MS Project, SAP, Teams, Power Automate, SharePoint.
SUNCOR ENERGY INC., Calgary, Canada
Senior Program Manager, D&IT Group
Aug 2021 – Dec 2023
Led cloud and infrastructure transformation programs: CCS Re-platforming, Azure migration, Data Center Exit.
Managed vendor partnerships with Microsoft, HP, IBM.
Executed Agile delivery with detailed project tracking using ADEM Methodology.
VERTEXONE, Dallas, Texas, USA
Senior Project Manager, Tri Summit Utilities CIS Replacement
Aug 2020 – Aug 2021
Directed end-to-end SAP S/4HANA CIS deployment for utilities.
Acted as Scrum Master for training deliverables and system integration.
Oversaw hybrid Agile delivery with DevOps, MS Project, Visio.
IOGC (part of Indigenous & Northern Affairs Canada – INAC), Calgary, Canada
Senior Business Consultant / PM
Nov 2017 – Mar 2021 (Part-Time)
Led roadmap, business analysis, and change management for RIMS2 project.
Advised on royalty data models for AB and SK, mentored BA and dev teams.
SUNCOR ENERGY INC., Calgary, Canada
Senior Project Manager, D&IT Group (Mining Division)
Dec 2016 – Aug 2020
Led key initiatives: Fort Hills IOC, NERC-CIP compliance, SAP-LinkOne integration, SAP-Maximo Integration, Montreal DCS upgrade.
Managed cybersecurity, automation, and regulatory projects using Agile and ITSM frameworks.
Recognized with Suncor President Operational Excellence Award (POEA 2019).
CENOVUS ENERGY, Calgary, Canada
Senior Project Manager, Technology Services
Jun 2014 – May 2016
Managed infrastructure projects including Oracle upgrades, Wi-Fi lifecycle, and Polycom implementation.
Delivered Houston office IT enablement and secured executive alignment on deliverables.
WIPRO TECHNOLOGIES, Calgary, Canada
Senior Program Manager / ENU Domain Consultant
Apr 2012 – Jun 2015
Led 3rd party contract transitions (ATCO I-Teck), Shell/Wipro programs across O&G.
Consulted on global SAP/Cloud/PPDM implementations in APAC and North America.
Guided KPI, BI dashboard design for Shell refinery automation programs.
HUSKY ENERGY, Calgary, Canada
Senior Project Manager, CRISP Program
Aug 2012 – Mar 2014
Delivered HSE-focused IT solutions: ER systems, SCADA OT integration, SaaS selection.
Facilitated stakeholder alignment and governance processes with CAB involvement.
ALBERTA HEALTH SERVICES (AHS), Calgary, Canada
Senior Project Manager, Antivirus & Endpoint Protection
Nov 2010 – Mar 2012
Managed a $3.7M provincial security upgrade initiative.
Oversaw clinic deployments, stakeholder engagement, vendor coordination.
TRANSALTA, Calgary, Canada
Senior Project Manager, NERC CIP Compliance (Sarnia)
May 2010 – Dec 2010
Delivered cybersecurity infrastructure and compliance standards.
Defined operational procedures and led 3rd-party alignment (TELUS, Dyonyx).
TC ENERGY, Calgary, Canada
Program Manager, Infrastructure & NERC CIP Compliance
Jun 2008 – May 2010
Led Oracle/SiteMinder upgrades and multi-site cybersecurity compliance efforts.
Collaborated on architecture planning and IT/OT integration design.
ALBERTA ENERGY REGULATOR (AER), Calgary, Canada
Senior Project Manager, GRG Program
Nov 2007 – Jun 2008
Delivered GIS and geological modeling tools for coal reserve analysis.
Managed 3rd-party software vendor delivery (Datamine, ArcGIS).
ATB FINANCIAL, Calgary, Canada
Senior Project Manager, TECP Program
Nov 2006 – Nov 2007
Managed check image processing integration with Symcor and IBM.
Delivered multi-vendor coordination, change management, and risk planning.
COGNERA CORP., Calgary, Canada
Program Manager / Scrum Master
Dec 2005 – Nov 2006
Directed utility billing system transformations using Agile and DevOps tools.
Led .NET and Java-based solution development for schema consolidation.
AMDOCS / TELUS, Toronto/Calgary, Canada
Senior Project Manager / Team Lead / Scrum Master
May 1998 – Dec 2005
Led multiple billing system projects across OSS/BSS platforms.
Delivered cross-national project coordination with teams in Israel, USA, Cyprus.
AMDOCS, Haifa, Israel
Senior Business Analyst / Team Lead
Dec 1996 – May 1998
Delivered telecom billing implementations for international clients.
Specialized in BI reporting, QA/UAT, and performance diagnostics.
EDUCATION & CERTIFICATIONS
MBA (Business Administration & Management) – University of London, United Kingdom
B.Sc., Industrial Engineering & Management (Project Management Major) – Technion - Israel Institute of Technology
B.Sc., Computer Science (Information Systems) – Technion - Israel Institute of Technology
Project Management Professional (PMP) – PMI, Certified since 2005
ITIL v3 Foundation Certification – EXIN, Certified since 2011
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