Customer-Focused Bartender and Prep Cook

GABRIELLE M. SIMILEER

Winter Haven, FL ***** 340-***-**** **********************@*****.***

PROFESSIONAL SUMMARY

Experience assisting customers, processing transactions, answering phones, maintaining records, organizing merchandise and supplies, and keeping public and work areas clean. Brings a steady, organized approach to customer-facing and team-support work.

CORE SKILLS

Customer Service: Phone support, guest assistance, cash and card payments Office: Filing, scanning, service orders, records, Word and Excel

Operations: Stocking, displays, supply organization, sanitation

PROFESSIONAL EXPERIENCE

Caravelle Hotel and Casino Christiansted, USVI

Bartender and Barback Custodial Associate March 2022 - April 2023

• Greeted guests, took beverage orders, prepared and served drinks, and processed cash and card payments in a busy casino hospitality environment.

• Maintained service flow by setting up bar stations and replenishing beverages, ice, glassware, garnishes, napkins, and other supplies.

• Maintained casino public areas and restrooms through surface cleaning, sanitizing, spill response, and timely waste removal.

Caroline's Breakfast Christiansted, USVI

Prep Cook and Dishwasher November 2020 - November 2021

• Supported a busy breakfast and brunch team by organizing ingredients, replenishing supplies, and keeping prep and dish stations ready for service.

• Washed and sanitized dishes, cookware, utensils, equipment, and work surfaces and returned clean items to assigned storage areas.

• Completed opening and closing tasks, including sweeping, mopping, waste removal, and cleaning food-service areas.

ESS Support Services at HOVENSA Ballard St. Croix, USVI

Prep Cook and Dishwasher September 2019 - September 2020

• Supported a high-volume remote-site food-service operation by staging ingredients and supplies for meal periods and assisting cooks during busy service.

• Maintained an orderly dishwashing area; cleaned and sanitized cookware, utensils, trays, equipment, and surrounding work surfaces.

• Replenished supplies, returned clean items to storage, removed waste, and completed routine kitchen cleaning.

Divi Divi Fabrics Christiansted, USVI

Sales Associate April 2018 - May 2019

• Helped customers locate and select fabrics and sewing supplies and answered questions about availability, pricing, and promotions.

• Processed cash, check, and card transactions; stocked merchandise, organized displays, noted low-stock items, and maintained an orderly sales floor.

Terminix St. Croix, USVI

Office Assistant and Clerk January 2018 - June 2018

• Answered incoming calls, documented service requests, responded to routine customer questions, and routed information to the appropriate staff member.

• Filed and scanned service orders, maintained customer records, organized office documents, and supported reconciliation of customer accounts.

Jiffy Mart Christiansted, USVI

Sales Associate and Cashier April 2017 - May 2018

• Greeted customers, answered product questions, and processed cash, check, and card transactions accurately at the register.

• Restocked merchandise, organized displays, noted low-stock items, and kept checkout and sales areas clean and customer-ready.

CAREER BREAK

Full-Time Parent April 2023 - Present

EDUCATION

University of the Virgin Islands Nursing coursework, two years 2015 - 2017

Central High School High School Diploma 2014

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