Administrative Operations & Notarial Services Expert

Harmony L. Hadlock

** ****** ******

Bristol, CT 06010

Cell 860-***-****

******@*****.***

Objective:

Goal-oriented professional with extensive experience overseeing all administrative operations with high degree of accuracy. Expert at coordinating schedules, workflows, and assignments to maximize productivity. Able to assist with multi-platform communications, including marketing campaigns and social media efforts. Instrumental in supporting both ad-hoc and regularly scheduled tasks, projects, reports, and processes. Talent for serving as client facing departmental representative to receive and deliver information. Instrumental in managing details of highly confidential and critical nature. Experienced in delivering exceptional notarial services.

Skills:

Proficient in Microsoft Access, Excel, Power Point and Word

Office management

Budgeting

Medical terminology

Calendar Management

Travel Arrangement

Personal assistant experience

Switchboard

Human resources

Marketing

Accounts payable

Customer service

Recruiting

Events management

Payroll

Accounting

60 WPM

Notary Public since 1997

Professional Experience

UConn Health, Farmington, CT

Administrative Program Assistant II – Anatomic Pathology June 2026 - present

Answering incoming calls from the ER in regards to processing specimens stat.

Managing of paperwork for the morgue

Order Office supplies

Keep daily Schedule of the Doctors on Call.

Assisted with the new Residency program that they have in Anatomic Pathology

File and pull specimen slides for doctor review.

Mailed out slides to other hospitals per there request to review.

Documented in EPIC when slides come in and slides have gone out.

Daily drop off to lab for processing.

Speers Tree Company, Burlington, CT February 2025– June 2026

Office Manager

Payroll

Answer incoming calls

Handled setting up consults with respective customers.

Managed and scheduled staffing

Used QuickBooks to track revenue in and out.

Order supplies for office

Assisted with new employee onboarding

Maintain their filing system and keeping up to date.

Bristol Adult Resource Center, Bristol, CT August 2025- December 2025 (Temp position)

Administrative Assistant to Assistant Director of Program Services

Answer and screen incoming calls and screen them

Coordinate scheduling/booking of conference room.

Greet and assist visitors.

Duties include a variety of clerical tasks, updating and filing

Organize and schedule appointments, service calls, or meetings.

Order supplies for all departments.

Perform other tasks as requested by management.

Connecticut GI Alliance. Rocky Hill, CT July 2024 – February 2025

Administrative Assistant for Director of Operations

Providing administrative support to the Director of Operation, scheduling meetings, daily reports, travel arrangement.

Assist with hiring, keep employee educational files up to date, reimbursement, supply ordering and scheduling.

Process expense reports and invoices for payment.

Epic workflow.

Set up Zoom and Team meetings.

Maintain Physician Outlook Calendars.

Purchases office equipment and supplies to ensure office functionality.

Assist in the onboarding of new hires in conjunction with our credentialing department.

Coordinate and prepare materials for meetings.

Typing (i.e. minutes, reports, forms).

Perform a number of Human Resource functions i.e. (hiring packets, benefits, 401K, payroll, employee files, I-9 verification).

Caregiver to family member. October 2022 to June 2024

The Hospital of Central Connecticut – Hartford Healthcare January 2008 to Oct 2022

Administrative Coordinator Dept. of OB/GYN & Pediatrics/Neonatology

Administrative Coordinator for Department of OB/GYN and Pediatrics reporting to respective Chairs.

Initiate routine correspondence for the department

Provide catering for meetings/special events

Write and/or distribute correspondence (memos, letters, emails, faxes, etc.).

Assist in preparation of reports

Distribute department mail to appropriate parties

Work with administrative and management staff to complete projects

Maintain filing system, update databases, maintain contact lists

Coordinate and complete the steps necessary to submit requests to Medicaid for initial application or continuation of participants’ benefits (cash assistance, medical insurance, Medicare savings program, etc.).

Coordinate scheduling/booking of conferences rooms

Coordinate OB/GYN Residents, Medical Student and PA Student for Obstetrics and Pediatrics.

Work closely with UConn OB/GYN Residency Coordinator and Medical Clerkship Coordinator in preparation for rotations at The Hospital of Central Connecticut.

Coordinate Prepare and distribute monthly on call schedules for Pediatrics and OB/GYN Departments all departmental meetings and correspondence and take minutes

Maintain departmental budgets for OB/GYN & Pediatrics

Compile needed data and documents, complete forms, submit forms, and keep detailed, organized records

Represent Chiefs at various meetings as needed.

Process expense reports and invoices for payment and send to accounts payable for processing.

Set up Zoom and Team meetings.

Create spreadsheets/reports/Powerpoint presentations

Maintain Physicians Outlook Calendars

Purchase office equipment, office supplies and medical supplied to ensure office functionality

Responsible for department payroll (Kronos)/departmental accounts

Assist in scheduling and coordinating speakers for OB/GYN/Pediatric Grand Rounds

Arrange travel reservations for respective chairs and guest speakers that attend our Grand Rounds

Responsible for entire CME application process and record keeping for both departments

Assist in the onboarding of new hires in conjunction with our credentialing department and Human Resource Department

Connecticut Association of REALTORS®, East Hartford, CT, 06108 November 2006 to January 2008

Executive Programs Coordinator

Prepare Executive Committee, Finance Committee and International Committee meeting and events.

Conduct projects and programs for National Association of REALTORS®, New England REALTORS® and Annual Leadership Conference.

Support Director of Executive and Member Services to coordinate Board of Director meetings.

Support Executive Vice President and elected leadership team.

Make travel arrangements and keep calendar for Executive Vice President.

EnduraCare Therapy Management, Farmington, CT, 06032 February 2004 to November 2006

Administrative Assistant to VP

Assistant to Vice President of the Hartford Region.

Prepare and present weekly/monthly reports to the Regional Vice President.

Make travel plans for staff.

Keep calendar for Regional Vice President.

Employee payroll

Coordinate and prepare materials for meetings.

Typing (i.e. minutes, reports, forms)

Perform a number of Human Resource functions i.e. (hiring packets, benefits, 401K, payroll, employee files, I-9 verification)

Maintain database of employee information and employee files.

Responsible for Petty Cash and Accounts Payables.

Assisted in recruiting of therapists for our facilities

Prepare monthly invoices for therapy billing in Excel for the region.

Order and budget supplies.

Harborside Healthcare -The Reservoir, West Hartford, CT 06107 March 2003 to January 2004

Assistant Director of Admissions and Marketing

Responsible for filling a 75 bed sub-acute rehab facility communicating with area hospitals and nurse liaisons.

Coordinate with hospital discharge planners, insurance companies, and families in transferring of appropriate patients.

Work with Business Office Manager to verify and authorize patient insurance coverage.

Work with families to ensure comfort and understanding of services.

Responsible for maintaining Waiting List according Connecticut State law.

Market facility to outside area hospitals to increase occupancy rate through marketing events.

Help plan and prepare marketing events, open houses, trade shows, tours and facility functions.

Responsible for bulk mailings via mail merge.

Harborside Healthcare -The Reservoir, West Hartford, CT 06107 September 1995 to March 2003

Administrative Assistant to Regional VP

Prepared daily census report of admissions, discharges and inquiries using company software.

Supported the Regional Vice President. i.e.: prepare reports, set up meetings, typing, and manage calendars.

Responsible for supplying outside vendors with billing, demographic, and diagnostic information.

Budgeted petty cash for employees and assisted in resident trust accounts.

Manage and budget supplies for all departments.

Created yearly calendar and scheduling for meetings for six committees.

Create written correspondence, as assigned.

Responsible for updating doctor credentials.

Responsible for front desk scheduling of 4 employees.

Responsible for making doctors appointments for patients

Trained other Administrative Assistants for Corporate Offices.

Entered patient information into database.

Designed and prepared forms for all departments using Excel and Word.

Prepared reports for Medical Staff Meetings, Department Head Meetings, Recruitment and Retention Meetings, Eligibility Meetings, and Marketing Meetings.

Scheduled daily outpatient therapy appointments.

Responsible for answering, assisting, and redirecting calls on a switchboard of twelve phone lines.

Skills

Proficient in Microsoft Excel, Power Point and Word, Alpha 4, and 50 wpm.

Notary Public since 1997.

Education Experience

University of Connecticut August 2011 to May 2014

West Hartford, CT 06032

Bachelors of Health Sciences

Naugatuck Valley Community Technical College September 1993 to May 1998

Waterbury, CT 06705

Associates of Science in Medical Office Administration

Related coursework includes Accounting, Business Communication, Computer Science, Information Processing, and Communications, and Transcription.

Southington High School, Southington, CT 06489 September 1990 to June 1993

High School Diploma

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