Detail-Oriented Data Entry and Administrative Support

RYAN PICK

703-***-**** **************@*****.***

Professional Summary

Detail-oriented Administrative Professional with broad experience in office administration, scheduling, data entry, and customer support. Proven ability to manage clerical functions, coordinate multiple tasks, and improve workflow efficiency. Experienced in managing records, supporting executives and program leaders, and maintaining confidentiality in sensitive environments. Excellent communication and interpersonal skills developed through years of experience in education, hospitality, and organizational leadership.

Skills

• Applications & Software

• Business Continuity

• CompTIA

• Database Fundamentals

• IT Concepts

• IT Infrastructure

• Networking Concepts

• Programming Concepts

• Security Awareness

• Software Development

• Wireless Networks

• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

• Scheduling, calendar management, and meeting coordination

• Database management and data entry

• Filing systems and document organization

• Budget tracking, purchasing, and invoicing

• Customer service and front desk management

• Multi-line phone systems and office communications

• Record keeping, reporting, and document preparation

• Strong written and verbal communication

• Time management and prioritization

Professional Experience

Overnight Delivery Driver Cardinal Bakery, Sterling, VA 04/2026 – Present

• Delivers baked goods via box truck to clients.

Temp Supervisor Pyramid Consulting Group, New York, NY 02/2026 – Present

• Retail sales at Lacoste clothing store. Training for Supervisor position.

Appointment Setter HomeFix, Reston, VA 12/2025 – 01/2026

• Creates appointments for clients requesting home improvements for: roofs, windows, gutters, siding, doors, and trim.

Seasonal Sales Specialist Personalized Christmas Ornaments, Woodbridge,VA 10/2025 – 12/2025

• Sold Christmas ornaments and other seasonally related merchandise.

• Personalized aforementioned merchandise to the customers’ specifications.

Tutor / Program Assistant Haynesville Correctional Center, Haynesville, VA 05/2023 – 05/2025

• Provided administrative and clerical support to educational and correctional staff.

• Managed scheduling for GED and ESL classes, prepared attendance sheets, and tracked student progress.

• Created, organized, and maintained educational files and digital databases.

• Assisted with communication between instructors and program leadership.

• Drafted reports and correspondence for internal review.

• Led the R.E.A.L. Program supporting literacy and English comprehension.

Front Desk Associate Red Roof Inn, Winchester, VA 10/2002 – 08/2004

• Managed front desk operations including guest check-in/out and reservation management.

• Answered multi-line phone systems and directed calls to appropriate departments.

• Processed payments, balanced daily financial logs, and completed end-of-day reports.

• Maintained office and guest records using computer-based systems.

• Supported daily office operations including filing, copying, faxing, and scanning documents.

• Prepared and distributed internal reports and memos.

• Supported management with administrative projects and customer service resolutions.

• Organized filing systems and restocked front office materials.

Music Director / Educator Various Schools and Churches, Northern Virginia 2004 – 2018

• Maintained program databases, records, and attendance systems for students and staff.

• Coordinated schedules, meetings, and communications between faculty and administrators.

• Processed purchase orders, tracked expenses, and managed departmental budgets.

• Prepared reports, newsletters, and program documentation for leadership review.

• Managed event logistics including invitations, correspondence, and materials.

• Trained and supervised volunteers, ensuring compliance with organizational procedures.

Clerk / Administrative Support Kaiser Permanente, Alexandria, VA 1997- 1998

Created and maintained patient medical records, ensuring accuracy and compliance with HIPAA regulations.

Entered lab results and medical data into the internal electronic health record system (EHR).

Processed and filed confidential documents, scanned reports, and organized both digital and paper files.

Scheduled patient appointments, coordinated with physicians and nurses, and confirmed daily calendars.

Managed phone calls, responded to inquiries, and routed messages to appropriate staff.

Prepared daily logs, reports, and correspondence for medical and administrative supervisors.

Supported front office operations, including greeting patients, checking insurance information, and verifying identification.

Ordered and inventoried office supplies to maintain smooth clinic operations.

Collaborated with team members to improve filing systems and streamline record retrieval processes.

Education

Master’s Degree in Educational Leadership – Concordia Portland University, Portland, OR

Bachelor’s Degree in Music Education – Shenandoah Conservatory of Music, VA

Training & Certifications

• CompTIA Tech+ Certification – CompTIA (2026)

• OSHA 10-Hour General Industry (2025)

• OSHA 10-Hour Construction Health & Safety (2025)

• NABCEP Utility Scale Tracking System (2025)

• Collegiate Professional Teaching License – State of Virginia (2008)

• Federal Bonding Letter – State of Virginia (2025)

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