Data Entry Clerk and Administrative Specialist

Susan M. Fonceca

**** * ***** ****** *****

Marana, AZ 85658

Phone: 925-***-****

email: ************************@*******.***

SUMMARY

An administrative specialist who possesses strong skills in the most popular computer application programs. A highly dependable, efficient, analytical team worker who can prioritize workload and meet deadlines. Excellent people and customer relation skills. ACCOMPLISHMENTS

Computer Experience:

• Microsoft - Outlook

• Microsoft - Teams

• Word (Intermediate Level)

• Excel (Intermediate Level

• Goggle Sheets

• Salesforce

• Adobe Acrobat

Administrative Support

• Maintain personnel records

• Scheduling meetings

• Compose letters, proposals, procedures and invoices

• Filing and answering phones

• Data entry and filtering and sorting (Excel and Salesforce)

• Typing skills average 65 wpm with 98 percent accuracy PROFESSIONAL EXPERIENCE

Consor Engineering Group, Tucson, AZ

Records Retention Specialist

May 2025 – Present

• Identify hard file (project binders) for shredding

• Search electronic files confirm dates and saved documents

• Attend staff meetings and transcribe meeting notes Sam Levitz Furniture Company, Tucson, AZ

Accounts Payable Specialist

August 2022 – July 2024 REMOTE

• Coding vendor invoices and keying into system

• Process incoming mail

• Processing bill of ladings and packing slips

• Coding credit memos and keying into system

• Keying in deposits (receivables)

• Identifying pricing and cost errors on vendor invoices

• Attending Zoom meetings with accounting team

• Set up vendor (expenses) in Asana for monthly tracking and posting AmerisourceBergen, Chesterbrook, PA (temp assignment: ASK Consulting) Customer Service Representative

December 2021 – April 2022 REMOTE

• Customer account setup and maintenance; this includes reviewing, correcting and data entry from assigned queues in Salesforce

Silverado Investments, Tucson, AZ

Office Clerk

June 2021 – October 2021

• Filing

• Data Entry; updating renter info. in trackers (Excel)

• Post payments in Quickbooks

• Post rental properties on Zillow

• Make bank deposits

• Process paperwork for new employees

Executive Pest Control, Tucson, AZ

Office Clerk

June 2020 – March 2021

• Answer phones

• Posting customer payments

• Data Entry; updating customer information using SFCS (CRM)

• Researching Pima County Website for up-to-date property owner information

• Creating and printing customer termite renewal letters

• Creating customer past due statements for mailing and emailing

• Organizing hard copy and email filing system for the office Henkel Corp., Bay Point, CA (temp assignment: On Board Staffing) Office Clerk

March 2019 – August 2019

• Scanning certificates for out-going product

• Filing product description documents

• Data entry of outgoing product using SAP

Awards/Certifications

Voted Employee of the Month (March 2016, Express Employment Professionals) Education

Armstrong Business College – Secretarial courses and general education courses

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