Administrative Support and Customer Service, schedules, payroll
Resume:
SERENA CHAIDEZ
P 510-***-**** E *************@***.*** A 798 Harold Smith Dr., Tracy, CA. 95304
OBJECTIVE
To utilize my 26 years of administrative and technical background as an asset to my place of employment and to perform all assigned duties to the best of my ability.
EXPERIENCE
2010 – 2024
Sr. Department Secretary – Administrative Support – Sutter Health, 2005 - 2010
Sr. Department Secretary - Administrative Support – Sutter Health, Eden Medical Center
1999 - 2005
Administrative Assistant III – Clerical Support – Sutter Health, Eden Medical Center
• Review, edit and submit policies and/or procedures for Policy STAT.
• Assist Management and Leads in compiling data for CDPH and JC surveys.
• Assisted Management with compiling data and becoming California's first ACR Diagnostic Imaging Center of Excellence
• Submit job req’s in Taleo as well as review candidates and schedule interviews.
• Occasionally part of the interview panel.
• Enter Epans or contact recruitment regarding New Hires/ Transfers.
• Enter and submit Termination Epans.
• Enter OAR’s for New Hires, Students and transfers (for access).
• Review Nuance for any pending reports to be transcribed and or review status of report.
• Coordinate and perform quality projects, root cause analysis, appointments, clerical functions utilizing knowledge of office systems, procedures, and interdepartmental functions.
• Responds to requests from the department manager and administration for assistance in achieving goals as per contract requirements.
EDUCATION
• WESTERN CAREER COLLEGE
O MEDICAL ASSISTANT
CERTIFICATE
• HAYWARD HIGH
O DIPLOMA
SKILLS
• MEDICAL TERMINOLOGY
• CUSTOMER SERVICE
• COMMUNICATION
• ADVANCED COMPUTER
SKILLS
O MICROSOFT OFFICE
O EXCEL
O WORD
O PUBLISHER
O OUTLOOK
O EHR
O KRONOS
O TEAMS
O LAWSON
O ONBASE
O CLAIRVIA
O VISAGE
O NUANCE
O TALEO
O ONESOURCE
O WORKDAY
Eden Medical Center
• Maintains employee files and schedules (current licenses, certifications, continuing education, etc.)
• Verify online and submit to HR all Clinical employees license and certificates are active.
• Timekeeping and Timekeeping Audits on over 100+ staff in multiple departments.
• Supply Ordering, submit check requests and Invoice coding for payment.
• Assist front desk when short staffed or busy.
• Utilize medical terminology when entering an order from a physician and or scheduling exam.
• Fax results to physicians’ offices,
• Received and or Enter specimen orders.
• Schedule meetings for various departments and physicians
• Order lunches for physician meetings.
• Compose and submit meeting minutes for Department or Physician meetings.
• Receive and cover sick calls for staff.
• Have compiled and entered data into employee staff evaluations.
• Meet with Radiologists quarterly regarding QA and report to Medical Staff with Scores and Trauma with Actions taken.
• Extract data from EHR and complete monthly Stroke log to ensure Compliance
• Attend Bed Huddles twice a day to ensure patients to be discharged have all Imaging orders completed.
• Gather, and mail patient results to ordering physician offices.
• Complete job functions when requested by manager as needed.
O POLICY STAT
• BILINGUAL ENGLISH/SPANISH
• TEAM PLAYER
• ORGANIZED AND
INDEPENDENT
• PROBLEM SOLVING
• TIME MANAGEMENT
• HIPPA
REFERENCES
Available Upon Request
Contact this candidate