Mobile Device Management Sales Enablement Expert
Resume:
Roswell, GA *****
*****.**********@*****.***
EDUCATION
B.S.
Computer Technology
Purdue University, West Lafayette, IN
December 1982
CRAIG SCHULTZ
SKILLS
Mobile device management
Workspace One administration
Apple Device Enrollment
iOS Android deployment
Enterprise app distribution
Software integration
System setup
Issue resolution
Post-sales support
Technical communication
Technical documentation
Cross-functional collaboration
Written communication
Verbal communication
Listening skills
Listening skills
EXPERIENCE
CONSULTANT
VMware/Broadcom/Omnissa Roswell, Georgia September 2017 - September 2026
Oversaw on-premises environment for 150,000+ devices, ensuring operational integrity and compliance.
Supported Veterans Affairs device management for 150,000+ endpoints across Apple iOS and Android, along with Apple Mac, Zebra, and 3D headsets.
Blocked unauthorized app installs, enforcing VA compliance standards and enhancing security across device install base.
Set up workflows within Workspace ONE (WS1) and supported process capture for device operations.
Collected logs, troubleshot issues, and collaborated with support teams to resolve device problems. Conducted after-hours updates and testing for patches and major releases, validating changes in UAT. Utilized Apple Business Manager (ABM) to manage device transitions and software distribution, employing advanced Apple DEP security features to meet specialized VA requirements.
Conducted after-hours updates and testing for new patches and major releases. Initial testing done in UAT environment.
Worked within Apple Business Manager (ABM) to move devices between instances and add approved software for distribution.
Used advanced security feature as part of Apple DEP for a long list of specialized needs within the VA.
SALES ENGINEER
Mobile Iron February 2017 - September 2017
Conducted product capability demonstrations to showcase solutions and address client inquiries.
Facilitated conference calls with prospects and sales team to align product offerings with customer needs.
Provided pre-sales support for the Southeast. Conducted pre-sales support for the Southeast region.
Assisting with proof of concept definition and delivering customer system setup matching the requirements
Documented customer issues through support tickets to streamline communication with the technical support team.
SR. SALES ENGINEER
VMware/Airwatch August 2012 - February 2017
Played critical role in assisting Airwatch grow from 2500 to 25000+ customers as Lead Sales Engineer for the Education practice. Provided technical support to 35 sales representatives selling Airwatch Cloud based SaaS and on-premise deployments to manage/secure iOS/android/windows mobile devices for K12 and Higher Education.
Oversaw management of pilots and proof of concepts (POC) demonstrating product capabilities.
Securely integrated Airwatch into prospects key backend systems such as Active Directory, Exchange, and SQLServer.
Integration into network infrastructure such as NACs (network access controller) and content filters.
Guided prospects in understanding how Airwatch enabled CIPA compliance for their mobile devices.
Provided expertise to allow schools to leverage DEP, VPP, and School Manager offerings from Apple through Airwatch.
Supported onsite visits, presentations, and tradeshows to enhance product visibility and customer engagement.
TECHNICAL CONSULTANT
Microlise March 2010 - August 2012
Delivered technical services for Microlise's North American sales and support, facilitating effective use of telematic information from fleet vehicles.
Configured Microlise telematics solutions for customer fleet operations.
Supported technical installations across Microlise software and hardware systems.
Diagnosed product issues using Microlise support tools and logs.
SR. PRESALES TECHNICAL ARCHITECT
Symbol Technologies/Motorola April 2007 - April 2009
Collaborated with distribution technical teams to troubleshoot and resolve customer issues with Motorola products, enhancing customer satisfaction.
I was also part of the MSP (device management software) Virtual Team providing feedback and expertise for management of the MC set of devices.
Researched and produced content for internal documents on Motorola's software offerings, facilitating monthly updates for sales teams.
Oversaw team operations, ensuring alignment with project goals and efficient workflow.
Attended marketing and distribution partner events to engage with stakeholders. Activities included partner shows, trade shows, and technical forums.
SENIOR SALES CONSULTANT
Intellisync/Nokia July 2005 - March 2007
Managed enterprise accounts through full sales cycle
Presented product demonstrations for wireless collaboration tools
Consulted clients on Nokia Intellisync mobile messaging solutions
Developed solutions for mobile worker needs using Intellisync/Nokia products, enabling companies to deliver corporate email (Exchange, Notes, GroupWise, and POP3) to users' mobile devices (Windows Mobile, Windows, Palm, Symbian, Brew, J2ME).
TECHNICAL SALES CONSULTANT
Eclipsys May 2004 - July 2005
Consulted healthcare clients on Eclipsys software solutions and technical requirements.
Delivered product demonstrations for Eclipsys prospects and internal sales teams.
Assessed client workflows to recommend appropriate Eclipsys technology options.
Reviewed hardware configurations against customer requirements, sized resources (servers, workstations, SAN) to align with Eclipsys' proposed solution.
SENIOR SALES CONSULTANT
XcelleNet/Afaria May 1996 - July 2003
Provided expert consultation to enterprise clients regarding Intellisync and Nokia mobility solutions.
Presented Nokia product portfolio during sales meetings and demos
Evaluated customer requirements for wireless email and device synchronization services.
Delivered remote system management capabilities for XcelleNet/Afaria, supporting various devices such as WinCE, PPC, Windows Mobile, Windows, Palm, and Symbian.
Developed information movement technology for XcelleNet, enabling intelligent data movement tailored to mobile device users on enterprises network infrastructure with limited or unreliable bandwidth.
REFERENCES
Available upon request.
WEBSITES, PORTFOLIOS, PROFILES
www.linkedin.com/in/craig-schultz-3966a23
Contact this candidate