Visual Basic, C++, SQL, VBA, Java (SE), Application Support

Todd Silence 402-***-**** *********@*****.*** Fort Worth, TX

Professional Summary

Experienced IT professional with over 25 years in software development, application support, and systems analysis. Skilled in Windows application programming, SQL/database management, and Tier II support. Proven ability to troubleshoot complex systems, work across development lifecycles, and support legacy and modern technologies. Seeking to re-enter the IT field in a programming, SQL, or application support role.

Technical Skills

• Languages: C++, Java(SE), JavaScript, Visual Basic (3–6), C#, Pascal, BASIC, Clipper, JSP, MS-ASP, Excel VBA

• Databases: Oracle, MS-SQL, IBM Informix, MS Access, SQLite

• Tools & Technologies: XML, JSON, REST/SOAP APIs, Agile/Scrum, Waterfall, JDA/TMS

• Applications: MS Word, MS Excel, Windows OS, Desktop Support

• Other: Application testing, data reporting, hardware/software troubleshooting IT Experience

IT Support – Fusion Auto Finance Bedford, TX Aug 2024 – Nov 2024

• Supported desktop/laptop setup, upgrades, and software installs

• Managed printers, headsets, and user onboarding/offboarding

• Replaced and configured IT hardware

IT Product Specialist – Ryder Transportation, Fort Worth, TX May 2018 – Oct 2020

• Wrote and executed test cases/plans for application fixes and enhancements

• Worked with Oracle SQL, Java, XML, and APIs (REST/SOAP)

• Troubleshot application issues across screens, APIs, and databases

• Created reports using SQL and Excel

Application Manager / Programmer – Werner Logistics Omaha, NE Dec 1998 – Jun 2017

• Development projects using Java, ColdFusion, VB6, C#, JavaScript

• Databases: IBM Informix, MS-SQL, MS Access

• Gathered customer requirements and documented processes

• Worked in Agile and Waterfall environments

Programmer/Analyst – First Data Resources Omaha, NE Jul 1996 – Dec 1998

• Developed Visual Basic applications with MS Access and MS-SQL Programmer/Analyst – Modern Electronics Omaha, NE Jul 1996 – Sep 1998

• Built and maintained VB application for order tracking

• Managed all IT hardware and software

Application System Senior Analyst – Fiserv Omaha, NE Dec 1995 – Jul 1996

• Developed Visual Basic and Visual C++ applications

• Used Oracle database

Project Lead – Werner Enterprises Omaha, NE Dec 1991 – Sep 1995

• Provided PC hardware/software support

• Developed Visual Basic and C++ applications

Application Developer – Info USA Omaha, NE Nov 1990 – Dec 1991

• Supported PC hardware/software

• Developed C++ DOS applications

Other Experience

Produce Clerk – Tom Thumb Fort Worth, TX June 2026 – Current

• Receive, organize donations

• Demonstrated reliability and customer service skills Produce Clerk – Tom Thumb Fort Worth, TX Sep 2022 – June 2026

• Stocked shelves and maintained produce displays

• Demonstrated reliability and customer service skills Education

Metropolitan College – Omaha, NE Associate Degree in Computer Programming University of Texas at Arlington – Arlington, TX Studied Computer Science (2 years, no degree)

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