Banker

REFERENCES:

Ms. Hannah Luke-Edwards

Director

House of Prayer – Tucville Assembly of God Church

Lot N6-1072 Tourville

Georgetown

Telephone: 227-4414 (0) / 686-5900 (M)

Mr. Lindel Harlequin

Lot 66 Area Q’

Caricom Gardens

Turkeyen,

East Coast Guyana.

Telephone: 639-6673

Natasha Joseph

Lot 509 Kiskadee Drive, South Ruimveldt Gardens

Georgetown, Guyana.

Home: 503-6552, Mobile: 651-6439

*********@*****.***

Skills Summary

I am an ambitious individual always looking for ways to improve my interpersonal relations with others.

NB: with my religious belief and background I can do all thing through Christ that strengthens me also with God all things are possible. This is what propels me to take up challenges and see everything as not too small nor to big for me to handle. Speaking to myself and reassuring myself- I think I can, I know I can, I was made to master things and not things master me.

Listed below are the skills I have acquired over 25 years in the working arena and for clarity I have expounded on them a little.

1.Interpersonal– able to interact successfully with a wide range of

people.

2.Customer Service- able to build a relationship of mutual trust with

clients, handle complaints or concerns in a sensitive way.

3.Public Speaking- able to make formal presentations in an

interesting way.

4.Care Giving- able to empathize with others, give sensitive care to

people who are sick or elderly or who has severe disabilities.

5.Supervising- able to delegate responsibilities, monitor progress &

assess quality of job, appropriate system of accountability.

6.Persuading- able to communicate effectively to justify a position

or influence a decision, sell a product or promote ideas.

7.Negotiating- able to know how and when to make compromises

skillfully.

8.Administrative/ Clerical-able to operate a computer, other basic

equipment & to design and maintain filing and control systems.

9.Organizational- able to establish priorities and meet deadlines,

organization of information, people & things.

10.Planning- able to plan events, projects & programs, establish

objectives & needs and choose best options.

11.Problem Solving- able to clarify the nature of a problem, evaluate

and determine the outcome.

12.Adaptability-capacity to adapt to new situations & settings,

tolerate change well, flexibility to adapt to the needs at the

moment.

13.Leadership- able to motivate and empower others to act, inspires

trust and respect in others.

14.Advance Writing- able to edit a writing text to ensure the message

is clear, concise and accurate as possible.

15.Decisions Making- able to identify all possible options, weigh the

pros and cons, assess feasibility and choose the most viable

option.

16. Analytical/Logical Thinking- able to draw specific conclusions

from a set of general observations.

17. Coaching/Mentoring- able to give feedback in a constructive way,

helps others to increase their knowledge or skills,

18.Counselling-able to respond to what others have said in a non-

judge-mental way (active listening), builds trust and is open with

others.

19.Research- able to know how to find and collect relevant background

information, summarize findings and write a report.

20.Oral Communication- able to present information and idea clearly

to the audience. (Concisely, with content and style appropriate).

NB: Having the role of An Executive Coordinator Assistant comes

along with variability, excitement & independence. I am fully

aware there is high level of responsibilities, also possessing

good leadership qualities, communication skills, knowledge of

technology & skills in event planning and project management, not

forgetting challenges may arise at times but I am prepared to

remain resolute. My greatest satisfactions are working with

everyone at the company and helping them (People’ people)

boosting morale across the company (lifting people up), Learning

and having the opportunity to do and know a little bit of

everything, finding growth within my role. This is my first

opportunity to work with a company in the Oil & Gas Sector

(Challenging but willing to take the risk). My previous places of

employment have taught me much about ISO and PPE (training ground

for the future employment with any company).

Experience:

1. Guyana National Cooperative Bank (GNCB)

GPO Building, Robb Street, Georgetown

Clerk 1997 December – 2001 December

. Worked passionately in Savings Department, Demand Deposit Account

Department & Customer Service Department.

Job Description entailed- established or cancelled Savings Accounts,

Certificate of Deposits & Chequing Accounts

Updated deposit books,

Prepared weekly Gain & Loss report

Processed salary credits

Prepared standing orders

Received and returned telephones transfers (TT)

Analyzed and handled queries

Had the responsibility of answering telephone calls

Filed records or documents from customers

Sale and purchase of foreign currency or drafts

. Maintained a high level of customer’s satisfaction (customer service)

. Marketed the products & services well.

NB: was not a centralized bank, manual labour involved.

2. Citizens Bank Guyana Inc. (CBGI)

Camp & South Road, Georgetown

Customer Service Rep., Teller, Credit & Marketing Clerk & Credit Clerk

(2001 December – 2021 June)

. Worked passionately in Telling Department, Customer Service Department,

Credit & Marketing Department & Credit Department.

Job Description entailed- processed cheques, withdrawals & deposit.

Prepared & issued Manager’s cheques & foreign drafts.

Issued personal & business cheques.

Prepared wire transfers outgoing and recorded and processed incoming wire

Transfers.

Prepared and processed standing orders.

Processed salary credits.

Established and cancelled Certificate of Deposits Accounts, Savings Accounts

and Chequing Accounts.

Transfer within accounts Debit & Credit memos.

Batch & Teller postings.

Analyzed and handled queries, had the responsibility of answering telephone

Calls.

Filed records or documents from customers.

Updated Certificate of Deposits.

Prepared statement of accounts & embassy statements for customers.

Responded to customer’s request for out prints of their accounts or balances.

Sale and purchase of foreign currency or drafts.

Preparation of New loans, Past Due & Non-Accrual reports in excel.

Visited the homes or their employers of Non-Accrual customers.

Prepared loan for processing.

Received packages from branches.

Front desk enquires clerk

Worked at exhibitions

. Maintained a high level of customer’s satisfaction (customer service)

. Marketed the products and services well

. Computer literate

NB: was a centralized bank

3. Tower Suites Gym

Main Street, Georgetown

Gym Manager (2015 March – June 2017) (part time work in the

Afternoon).

4. Tower Suites Hotel & Night Club (2015 March-June 2017)

Bar & Club Supervisor as well as a Front Desk Clerk when there was a

need to assist. I also assisted in the preparation and establishment of the

hotel and also the opening ceremony.

. Maintained a high level of customer’s satisfaction (customer service)

5. AA+ Marketing Company Inc.

Liliendaal, Georgetown

Country Manager / Director & Sole Trader (2021 June -November. 2021)

. Worked passionately in marketing & distribution of a product (AA+ Protection

Condoms).

. Maintained a high level of customer’s satisfaction (customer service)

6. Chung’s Global Inc.

Mandela Avenue, Georgetown

Quality Control / Security Supervisor 2021 (November - February 2022)

Worked passionately in the company streamlining it for ISO standards,

Separated the Security Service from the company, revamped and recruited

ranks within the security firm (Human Resource Manager Role).

Prepared the staff files and maintained the filing cabinet.

Prepared ranks to be fingerprinted and have background checks.

Issued correspondences and also warnings to ranks.

Preparation of weekly roster, signed attendance register.

Visited sites where work was being conducted as well as where contracted

security ranks were.

Held meetings regularly, spearhead the whatsapp group for ranks.

Preparation of the petty cash book and requisitions for purchase orders.

One to one with ranks open discussion.

Inventory of firearms in the armory, responsible for the armory key.

PPE and safety were of great concern to me.

Any other duties assigned.

7. Stanakas International Enterprise

Penny Lane, South Ruimveldt Gardens, Georgetown

Executive Assistance (February 2022-March 2022)

Responsible for attending functions, seminars & exposition on behalf of the

Chief Executive Officer.

8. Beyond 2000 Printing

Regent Street Bourda, Georgetown

Administrative Assistant/Quality Control (April 2022 to July 2022)

Setting standards for the company (taking it to another level)

NB: I am also involved in two (2) non-profit groups,

Yvonne and Samaya Closet Inc.(member) an overseas base and registered

organization. 30th July I had the opportunity to spearhead an event

catering for at least #2000 persons including children and adults. It was a

back to school drive. (successful)

The organization also established a children’s library and again with my

imput. (successful)

Campton Football (Treasurer). 4th August to 25th August I was given the

opportunity to prepare meals three (3) times daily for #20 person in an

inhouse camp for the

footballers. (successful)

In my time away from work, once there is an event with relatives, siblings

or family, I would be responsible for the interior decoration and also if there

is a need to do face paintings.

Interacting and making people happy and comfortable in my company is

what I do best.

Education and Qualification

Agricultural Science (Double Award) General III

English B Basic II

English A General III

Mathematics General IV

Office Procedures General II

Principles of Accounts General III

Principles of Business General III

Certificates awarded by Carnegie School of Home Economics (1998-1999)

Cookery Elementary & Advance

Cake Decoration Elementary

Cakes & Pastry Elementary & Advance

Certificate awarded by Sandra Grannum Cake Decoration Services (1999)

Cake Decoration Advance

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