Safety-Focused Logistics and Operations Associate
Resume:
Summary
Committed Worker with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly. Diligent problem-solver with resourceful approach to challenges and organized style. Leverages Problem solving expertise to manage job functions. Excellent communicator with focus on results. Dedicated Operator specializes in shipping, receiving and meeting delivery deadlines. Prioritizes safety and values efficiency. Works well alone or with team in fast-paced environment. Work authorization
Authorized to work in the US for any employer
Work experience
Operational Administrator
FedEx • Seekonk, MA
October 2022 to Present
Manage and maintaing fleets of districts to service Selector/Order Picker
STOP AND SHOP DISTRIBUTION • Assonet, MA
January 2022 to February 2025
Picking and making pallets for shipping to other stores around the world
• Followed safety regulations to maintain safe work environment.
• Removed jams and unblocked conveyor system to maintain flow of goods.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used hand-held scanners and physical logs to accurately track item movements.
• Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
• Stored and secured packages in designated areas to prevent damage and theft.
• Communicated regularly with supervisors to provide information on delays and issues with shipments.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Maintained clean, orderly work environment free of hazards. Package Handler
FedEx Ground • Seekonk, MA
July 2023 to June 2024
• Followed safety regulations to maintain safe work environment.
• Removed jams and unblocked conveyor system to maintain flow of goods.
• Proved successful working within tight deadlines and a fast-paced environment.
• Used hand-held scanners and physical logs to accurately track item movements.
• Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
• Stored and secured packages in designated areas to prevent damage and theft.
• Communicated regularly with supervisors to provide information on delays and issues with shipments.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Maintained clean, orderly work environment free of hazards. Assembly Line Worker
Whirlpool Corporation • Fall River, MA
January 2020 to October 2021
Assemble dryers washers fridges and some electrical work
• Used established assembly instructions to complete jobs quickly, accurately, and with zero errors. Jonathan Otero
*****.**********@*****.***
Fall River, MA 02724
• Followed protocols to enhance protection and maintain safe work environment.
• Assembled components with minimal supervision, exceeding expected project milestones.
• Performed visual and functional inspection of components to determine quality and identify defects.
• Assisted quality assurance by inspecting items and removing defective parts.
• Completed durable assemblies and subassemblies with hand and power tools. Team Leader
Amazon Warehouse • Freetown, MA
January 2015 to August 2021
Picking packing and making sure all orders got out on time also making sure teams were well fitted for the roles they were assigned keep production at 100% make sure workspace is both safe and healthy.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Mentored team members to enhance professional development and accountability in workplace.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Created employee schedules to align coverage with forecasted demands.
• Developed strategy to increase sales and drive profits.
• Reviewed sales and gross profit report to assess company efficiency.
• Increased employee performance and job satisfaction to strengthen retention and engagement.
• Monitored security to protect employees, customers and property.
• Established team priorities, maintained schedules and monitored performance.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Launched quality assurance practices for each phase of development Housekeeper
Charlton Memorial Hospital • Fall River, MA
January 2021 to June 2021
Cleaning operator rooms cleaning guest rooms offices halls taking out trash and mopping and sweeping Chemical Operator supervisor
Borden & Remington • Fall River, MA
March 2019 to February 2021
Worked with bleach and chlorine mixed and filled trucks with chemicals to transport to all locations water treatment plant dilution companies for common house hold use and make sure my team is safe and ready to go
• Transportation and manufacturing of different chemicals
• Followed all waste handling guidelines to minimize waste generation.
• Operated chemical processing equipment successfully while adhering to company standards.
• Modified controls to regulate temperature, pressure, feed, and flow of liquids and gases while monitoring outcomes and promoting successful processing.
• Monitored and adjusted parameters of chemical production process to achieve desired product quality.
• Successfully operated chemical reactors, pumps and centrifuges to produce commercial-grade products.
• Calibrated chemical equipment to ensure optimal performance.
• Coordinated with other departments on timely delivery of raw materials for production.
• Diagnosed issues quickly and contacted supervisor to warn of potential project delays.
• Entered data into batch ticketing system and checked information for accuracy.
• Managed procurement and installation of chemical equipment for various industrial applications. Order Picker/Forklift Operator/Dock jockey
Amazon Fulfillment Associates • Fall River, MA
November 2016 to January 2019
• Implemented loading dock process and productivity improvements.
• Recorded number of units moved or handled, using work tickets and daily production sheets.
• Loaded trucks and properly secured items to prevent damage during transportation.
• Reported and established key performance metrics to monitor and meet company goals.
• Communicated and coordinated with all departments to verify operational peak performance.
• Hired and trained new personnel in safety practices, employer policies, performance requirements and job duties.
• Managed team to facilitate domestic and international shipments.
• Improved employee performance 45% through coaching and feedback.
• Performed pre-shift and post-shift inspections of dock equipment.
• Utilized forklifts and pallet jacks to safely move merchandise and minimize loss.
• Stored and stocked pallets weighing up to a ton to keep warehouse clean and organized. Shift Supervisor/Assistant Manager
Toys 'R' Us • Fall River, MA
January 2014 to July 2016
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Rotated merchandise and displays to feature new products and promotions.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Acted with integrity, honesty and knowledge to promote culture of company.
• Assisted established management staff with operational oversight, business development, and process improvement strategies.
• Gained knowledge of company policies, protocols and processes.
• Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
• Assisted with onboarding of new employees by providing training and development resources.
• Analyzed customer feedback to identify areas for improvement.
• Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
• Described product to customers and accurately explained details and care of merchandise.
• Communicated with vendors regarding back order availability, future inventory and special orders.
• Trained new employees on proper protocols and customer service standards. Casheir
Walmart • Fall River, MA
January 2014 to April 2016
• Placing customer items in bags also giving them money orders or their exact change or remaining balance
• Opened and closed store
• Answered customers' questions
• Resolved customer complaints
• Worked the cash register
• Assisted customers and guests with returns and exchanges
• Assisted customers in finding items
• Counted out cash drawers
• Stocked shelves
• Greeted customer’s and guests
• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Lifted up to Number pounds at once and used forklift to move heavier loads. Carpenter/Laborer
Abad and bro • Fall River, MA
May 2012 to May 2015
• Framework
• Roofing
• Cement placing
• Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Worked independently in fast-paced environment while meeting productivity and quality expectations.
• Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
• Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
• Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
• Gathered and disposed of worksite debris to remove safety hazards.
• Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
• Assisted with successful, time-sensitive renovations of various structures.
• Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
• Measured dimensions of finished pieces for conformance to specifications.
• Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces. Education
Mathematics (Some college)
Bristol Community College • Fall River, MA
January 2014 to January 2015
Mathematics (High school or equivalent)
B.M.C Durfee High School • Fall River, MA
Skills
Forklift Warehouse Associate Pallet Jack Warehouse Management Delivery Driver Experience Order Picker Picker Packer Shipping & Receiving Reach Warehouse supervisor experience Picking Packing Selector Load & Unload Microsoft Word Supervising experience Order Selector Order Puller Microsoft Powerpoint Reach Truck Picking Certifications
OSHA
May 2017 to Present
Forklift Certification
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