HASNAIN ALI
Junior Al Engineer,
Customer Sales
Representative
CONTACT
Ss 033********
© **************@*****.***
OQ firdous park house no 20/24 j
PROFILE
A tech-savvy and customer-oriented professional pursuing a BS in Computational
Mathematics with Al. Combines 1 year of practical call center experience with a solid
foundation in data analysis and software logic. Exceptionally skilled in active listening,
structured problem-solving, and translating complex technical ideas into clear customer
solutions. Seeking a role where technical insight and strong communication skills can be
leveraged effectively
EDUCATION
BACHELOR IN COMPUTATIONAL MATHEMATICS WITH Al
* Lahore garrison university(2025-present)
SKILLS LANGUAGES
C++ programming Urdu
* frontend deveolper Po
¢ data analysis & logic building English
* Artificial Intelligence(Al) concepts Pe —S—“S:sSSC‘éC
WORK EXPERIENCE
A-H Tech(2023-2024)
¢ Managed outbound customer inquiries with high professionalism, ensuring quick
resolution of queries and maintaining strong satisfaction rates.
¢ Handled data entry, updated client records, and managed digital logs within customer
relationship tools with precision
¢ Used structured problem-solving skills to troubleshoot basic technical issues and guide
users through software/account processes.
* Collaborated with technical teams to translate complex customer feedback into
actionable insights for service improvement
* Developed exceptional active listening, conflict resolution, and communication skills
under high-pressure environments