Admin assistant and data management and HR
Resume:
Paula Hollmon
Carrollton, VA *****
Education:
BA/MBA – Business Administration/Human Resources Argosy University Santa Ana, CA.
Training Certification: Configuration Management, Alternative Dispute Resolution and HR Management.
Work Experience:
4/2020 - 8/16/2025– Available Mental Health Services
Remote
•Call center environment; Heavy phones
• Customer service, clerical, and multi-tasking skills, easily adapts to changes
•Microsoft and EMR system experience preferred
•Comfortable working in a high-volume production environment
•Medical office/ROI experience preferred
•Answer and conduct business on the telephone while maintaining excellent Customer Service. This includes: 100%
•Answering release of information related telephone calls and inquiries accurately and timely.
•Review, research, resolve and respond to inquiries received via telephone, email or written correspondence.
•Review all HR data for discrepancies and maintain up to date entries in HRIS program
•Significant experience with applicant tracking systems
•Uploads documents for personnel file electronically and ensures they are compliant.
•Review candidates resume for open job requisitions
•Contact and set up potential candidates to fill open req’s
•Recruiter, ATS, ADP (Payroll)
•Prep mail EOBs for submittal and Medical Claims
•Patient Intake
•Familiar with Electronic Medical Records (EMR)
Jefferson Lab, Newport News, VA
1/15/2016 to 1/18/2020 – 40 hrs.
Administrative Asst. III
•Reporting to the Procurement Manager to provide a full range of administrative support duties requiring independent judgment and initiative to Department staff and visitors.
•Organizes and maintains Procurement Department electronic/manual files for correspondence and reports.
•Prepare a variety of technical and administrative documents, reports, and correspondence working from original manuscripts or edited rough drafts.
•Collect and reports data associated with procurement key performance indicators (KPI’s) to the receives visitors, screen correspondence and provide information and/or referrals to appropriate personnel.
•Coordinate meetings, conferences, audits, and project reviews. Coordinates travel arrangements for Department staff and prepares documents required to initiate travel and process expense reports to the travel office.
•Modifies and update Procurement policies and procedures.
•Provides support to the subcontracts staff in processing invoices and expediting payments through coordination with JLAB technical staff/users and Accounts payable.
•Serves as records custodian for closeout of procurement files with Records Management. Perform general office support functions and other duties as assigned by the Procurement Manager.
•Travel arrangements and processing of expense reports submissions and rejections maintenance.
•Timely, accurate, data entry support for procurement department.
•Data Entry Includes: input of procurement information to Costpoint; reporting PO folder errors to applicable procurement staff; correct and/or edit Costpoint information as agreed to by applicable.
VDOT, Suffolk, VA
9/17/2016 to 12/20/2016
Accounting Administrative Asst.
•Assist with the coordination of the business, administrative and support services for the Regional
•Operations Maintenance Section. Gather facts, analyze findings, and assist with the management of procurement activities, accounts receivables, and payables. Budget monitoring and reporting assistance to key personnel.
•Benefit administration, fiscal duties such as time entry, leave tracking, clerical, and personnel issues.
•Check work orders and VDOT documents against daily activity sheets to confirm accuracy and completeness.
•Maintain and file related documentation and records according to the designed policies and procedures.
•Verify the accuracy of all forms and reports generated out of the Regional Operations Maintenance Office.
•Experience in an office environment dealing with multiple administrative duties.
•Knowledge in the Commonwealth of Virginia's financial and project monitoring system, CARDINAL
•Strong written and oral communication skills, setup and meet regular deadlines.
•Working knowledge of basic accounting principles
•Coordinated/supervised various administrative functions and handled multiple responsibilities.
Boeing Corp., Seal Beach, CA (Top Secret Program)
1980 - 1995
Staff Analyst/Program Admin
•Provide administrative and business support to the Executive Program Director of Proprietary Program S&IS programs and supported level C engineering management team.
•Created presentations, collaborated with engineering staff (15 engineers) when necessary.
•Identified issues that could affect the organization and effectiveness of the program.
•Managing engineer certifications, Top Secret Clearance renewals and other daily administrative support.
•Travel arrangements and processing of expense reports submissions and rejections maintenance.
•Prepared presentations, utilized various databases, travel, audit expense reports. (NO foreign travel).
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