Assistant General Manager & Customer Service Leader

Alayna Bargen

Ogden, UT ***** +1-385-***-**** **********@*****.***

Summary

experience managing kitchen and front-line operations. Skilled in employee training, inventory monitoring, food preparation, customer service, and health and safety compliance. Recognized for dependable teamwork, timely service, and promptly resolving customer concerns. Good with kids elderly and any patient. Caring and empathetic kind towards all. Teamplayer love being involved and involving others. Dependable determined person and worker. Work Experience

Assistant General Manager (AGM)

Little Caesars Pizza Clinton, UT

February 2022 to June 2026

• Managed kitchen and front-line activities, ensuring food quality, speed of service, and cleanliness in compliance with company and health standards to maintain operational excellence.

• Trained new employees and provided ongoing support to improve performance, strengthen teamwork, and maintain consistent service standards.

• Addressed and resolved customer concerns promptly, ensuring a positive dining experience and encouraging repeat business through responsive service.

• Monitored inventory levels, assisted in ordering supplies, and ensured proper stock levels to prevent shortages and support uninterrupted daily operations.

• Enforced health and safety protocols, ensuring a clean, safe working environment for staff and customers while maintaining compliance with company standards.

Crew Member

Costa Vida Clinton, UT

May 2021 to September 2021

• Maintained punctual attendance, supporting reliable shift coverage and consistent restaurant operations.

• Provided helpful, respectful, and responsible service to support positive interactions with customers and coworkers.

• Completed assigned tasks in a timely manner, helping maintain efficient daily operations and service flow.

• Handled food appropriately while following proper preparation and service practices to support quality and safety standards.

• Assisted customers with their needs, contributing to a positive dining experience through attentive and courteous service.

Education

Health Science (Associate's degree)

Weber

High school diploma or GED

Clearfield High School Clearfield, UT

Licenses and Certifications

Child Development Permit

Food Handler Certification

NREMT

Cna

I have taken the CNA corse through Davis technical college but need to go complete certification I have done all my clinical hours and completed the corse Skills

Food Quality Assurance Good with people Computer Skills Cooking Babysitting Supply Ordering Responsible Microsoft Word Quality Control Food Handling Guest Services Cashiering Hard worker Cash Handling Packaging English Animal Care Food Safety Coffee Experience Leadership Know how to talk with adults or frustrated customers Inventory Control Retail Sales Employee Training Kitchen Experience Food Preparation Food Service Heavy Lifting Cleaning Experience Host/Hostess Shift Management Commercial Cleaning Busser Food Production

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