Propane Operations Manager & Safety Compliance
Resume:
STEVEN E. SAVOIE
***********@*****.***
PROFESSIONAL SUMMARY
Seasoned operations and propane management professional with 30+ years of experience leading fuel distribution, safety
compliance, and customer service operations. Skilled in strategic planning, team leadership, budgeting, and regulatory
compliance. Proven ability to grow customer bases, streamline operations. and build high-performing service and delivery
teams. Holds CDL Class A with Hazmat and Tanker endorsements and active gas piping licensure. Dedicated to safety,
efficiency. and outstanding service delivery.
SKILLS
• Propane Plant & Operations Management
• Team Leadership & Staff Training
• Budgeting, Profit & Loss Oversight
• Gas Piping Licensed I NC & IL PGA Member
EXPERIENCE
Operations Manager / Propane Plant Manager
Mallard Oil & LP I New Bern, NC
• Safety & DOT Regulatory Compliance
• Installation & Permitting Coordination
• CDL Class A w/ Hazmat & Tanker Endorsements
• Customer Service & Retention
2011 - Current
• Direct all operational aspects of fuel distribution and servicing, including profiVloss management, safety compliance, and
customer service.
• Supervise, hire, train, and discipline employees; ensure staff maintain minimum Class B CDI- with Hazmat endorsement.
• Retain and expand customer base through strong service delivery and relationship building.
• Manage purchasing, inventory, warranties, and installation for propane, grills, fireplaces, and accessories.
• Work directly with county planning and inspection agencies to secure permits for gas piping installation.
• Represent company as active member of NC Propane Gas Association; IL PGA District 5 Director.
Plant Manager
2007 - 2011
Hicksgas I Decatur, IL
• Oversaw daily plant operations including routing, scheduling, and service for residential and commercial customers.
• Ensured compliance with DOT regulations and company safety policies.
• Managed budgets, expenses, and staff development to expand custorner base.
• provided superior customer service and maintained long-term client relationships.
Plant Manager
1997 - 2007
Thermogas I Kankakee, IL (IKa Ferrellgas)
• Supervised daily operations of a 4-million-gallon plant servicing 4,600 customers.
• Oversaw routing, scheduling, delivery, and service operations.
• Maintained compliance with DOT safety requirements; trained teams On safe storage and handling of propane.
• Managed four plants, vehicles, equipment, and docks.
• Controlled budgets and operating expenses to meet corporate goals.
Farming Engineer
1988 - 1997
Bourgeois Grain Inc. Kankakee, IL
• Managed soil preparation, planting, crop maintenance, and harvest.
• Delivered grain to storage units and maintained grain storage systems.
• Operated and maintained farm equipment and machinery
EDUCATION & CERTIFICATIONS
Kankakee Community College — Continuing education in HVAC & Welding
University of Illinois — Chemical Applications Coursework
Class A CDL with Hazmat & Tanker Endorsements
Gas Piping Licensure
Illinois Propane Gas Association (IPGA) — Member, District 5 Director
North Carolina PGA Association (NC PGA) — Member
PROFESSIONAL & COMMUNITY INVOLVEMENT
• NC Propane Gas Association — Active Member
• Illinois PGA— District 5 Director
• Knights of Columbus — District Deputy, past Grand Knight (Momence Council)
• St. Patrick's Church — Parish Council Member
ATTRIBUTES
• Proven leader with decades of management experience in fuel and propane operations
• Strong commitment to safety, regulatory compliance, and customer satisfaction
• Skilled mentor and trainer, dedicated to building knowledgeable, dependable teams
• Excellent communicator with the ability to foster long-term client and cunmunity relationships
• Highly organized with expertise in budgeting. planning. and operational efficiency
• Demonstrates dedication and perseverance, with a long track record of professional growth and service
(1980)
(1988)
(1997 — present)
(2011 — present
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