Shelley Nagata
phone: +1-719-***-**** • *********@*****.*** • San Francisco Bay Area, CA
LinkedIn: https://www.linkedin.com/in/shelley-nagata/
Summary
Operations-focused professional with over four years of experience coordinating cross-functional initiatives, improving operational e:iciency, and supporting high-performing teams in fast-paced and sensitive environments. Skilled at developing process improvements, maintaining accurate documentation, and using data to identify opportunities that enhance productivity and operational performance. Recognized for strong research, problem-solving, and communication skills, with a collaborative leadership style and a commitment to delivering exceptional customer service while supporting team success and business objectives.
Work Experience
Quality Control Lab Support / Quality Control Analyst I 2021- 2025 LGC, Biosearch Technologies, Petaluma, CA
- Collaborated cross-functionally with Operations, Production, Supply Chain, and Customer teams to surface issues and improve platform performance.
- Promoted sustainable awareness as an ESG council member and green lab advocate. Sales Operations Deductions Coordinator 2019 -2020 Amy Kitchen, Petaluma, CA
- Managed complex client accounts and promotional allowances, coordinating cross-functional E-commerce operations through integrated sales software.
- Strong project management skills through enhancing account success by reconciling and closing high-volume customer deductions.
Graduate Volunteer Intern (Part-time) 2019
Institute for Environmental Solutions (i4es), Denver, Colorado
- Collaborated on environmental impact evaluations on Chemical Footprint Team, developing sustainability metrics.
- Coordinated documentation reviews and outreach and assisted communication outreach through digital initiatives. Universität Bremen Research Module Internship 2018- 2019 Alfred Wegener Institute (AWI) for Polar and Marine Research, Bremerhaven, DE
- Generated high-resolution bathymetric and geophysical maps to support marine spatial research.
- Contributed to palaeoceanographic reconstruction of Amundsen Sea. Naturalist Intern, Permanent Naturalist, Cabin Leader Coordinator 2011-2017 MCOE: Walker Creek Ranch Outdoor Education and Conference Center, Petaluma, CA
- Liaised between educators, guests, and venue management to unify program execution.
- Led, mentored, and developed volunteer teams while cultivating an inclusive environment. Sustainability Intern, Environmental Consulting and Solutions 2011 University of Colorado, Boulder, CO
- Strong written and oral communication skills developed through the Sustainable Printing Initiatives Project.
- Presented complex and impactful data results and report at the OIT Community Support Event. Education
Master of Science in Physical Geography: Environmental History University of Bremen, Bremen, Germany
Bachelor of Arts in Dual Degree: Ecology & Evolutionary Biology; Environmental Science (Policy Emphasis) University of Colorado, Boulder, CO, USA