Warehouse Operations & CDL Logistics Professional

MARSHA GRAVES

Euless, TX ***** • 972-***-**** • **********@*****.***

PROFESSIONAL SUMMARY

Detail-oriented and results-driven professional with 14+ years of experience spanning warehouse operations, logistics, transportation, and financial services. Proven ability to manage multiple responsibilities simultaneously — including picking, shipping, receiving, scheduling, and driving — while maintaining accuracy and high customer satisfaction. Forklift Certified. CDL Class A holder. Thrives in fast-paced environments and consistently meets performance standards. CORE SKILLS

Warehouse Operations (Pick / Ship / Receive) Data Entry & Record Maintenance Forklift Operation (Certified) Inventory Control

CDL Class A Driver Dispatch Support

Route & Schedule Management Scheduling & Resource Allocation Customer Service Compliance & Quality Control

WORK HISTORY

Warehouse Associate (Picker / Shipper / Receiver) 04/2025 – Present Airpower Arlington, TX (Arlington Municipal Airport)

• Pull parts accurately from inventory to fulfill customer and production orders.

• Process and ship outbound parts orders, ensuring accuracy and timely delivery.

• Receive incoming shipments and organize parts on shelves for efficient retrieval.

• Operate forklift safely to move and stage materials throughout the warehouse. DOT Courier 08/2024 – 06/2025

FedEx Grand Prairie, TX

• Picked up and delivered packages on time while maintaining high customer satisfaction.

• Compiled and verified data to resolve issues and streamline delivery efficiency.

• Managed quality control throughout the delivery process. Scheduler 03/2022 – 05/2024

Linq Transport Bedford, TX

• Reduced scheduling conflicts through proactive rescheduling and resource adjustments.

• Maintained high customer satisfaction by ensuring all deliverables met agreed timeframes.

• Tracked progress and reallocated resources to consistently meet deadlines. Driver 09/2020 – 04/2021

JB Hunt Transportation Haslet, TX

• Drove local containers to rail yard and made daily deliveries; verified BOLs for accuracy.

• Utilized GPS for route optimization; documented daily mileage, fuel, and trip data.

• Inspected vehicle before and after every trip to maintain safety and performance standards. Driver 03/2020 – 09/2020

FFE Transportation Lancaster, TX

• Completed dedicated solo routes (TX to GA to FL) after 6-week training program.

• Delivered goods on time; monitored traffic and applied defensive driving strategies.

• Maintained professional conduct with clients to deliver outstanding customer service. Fleet Service Clerk 11/2019 – 03/2020

Envoy Air Irving, TX

• Assisted with flight operations including marshalling, pushback, and de-icing aircraft.

• Loaded, unloaded, and transported baggage and cargo using handcarts and safe lifting protocols.

• Cleaned aircraft interiors and replenished lavatory and sanitation supplies. Service Center Associate 07/2018 – 11/2019

Hollingsworth Logistics Fort Worth, TX

• Expedited parts and served customer needs in a fast-paced logistics environment.

• Assisted customers with price checks, lifting heavy items, and addressing inquiries.

• Maintained store cleanliness and sanitation through cleaning and organizing loose parts.

• Answered questions and informed customers of current inventory, sales, and promotions.

• Recommended, selected, and helped locate merchandise based on customer needs and requirements. Claims Default Processor 10/2004 – 07/2018

CitiMortgage Irving, TX

• Performed data entry for loan and payment processing; verified claim data for accuracy.

• Maintained compliance with VA loan federal statutes and privacy/security requirements.

• Collaborated with cross-functional teams to meet deadlines and resolve issues. EDUCATION & CERTIFICATIONS

Associate of Applied Science — Computer Electronic Engineering Technology ITT Technical School Richardson, TX

Commercial Driver's License (CDL) Class A — State of Texas Forklift Operator Certification

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