Customer Service & Administrative Support Specialist

Marketta Bradley-Primus

*** ******* **.

Brooklyn, New York 11207

917-***-****

**********@*****.***

ㅡ

Skills

Excellent customer service and client relationship building Sales and product recommendation skills

Data entry and administrative support

ㅡ

Experience

Keurig Dr. Pepper Snapple/ Customer Service Representative Aug 2016 - Mar 2025, Maspeth, New York, 11378

Built strong relationships with a diverse customer base, ensuring high satisfaction and repeat business

Delivered personalized service by understanding customer needs and recommending products

Maintained accurate records and handled customer inquiries with attention to detail Collaborated with team members to meet goals and improve customer experience Applied upselling techniques, demonstrating strong sales and communication skills NYU Langone Reproductive Specialists

2002-2003 Mineola, New York

Created a welcoming and professional environment for clients Managed appointments, schedules, and client flow efficiently Demonstrated strong attention to cleanliness, organization, and presentation Provided excellent customer service by addressing questions and concerns Worked closely with team members to ensure smooth operations ㅡ

Education

Long Island Beauty School

Dec 2025 - Present, Cosmetology-, Long Island, New York Interboro Institute

Aug 1994 - Jun 1996-, Business Management, Manhattan, New York Orangeburg Wilkinson High School, South Carolina

Aug 1984- June 1988- High School Diploma

ㅡ

Certification

Cosmetology Licensed,

V-lightening

K-tip,

Keratin treatments

Barbicide

Operation PROMise

Contact this candidate