Technology Operations & Web Marketing Specialist

Muhammad Abdul-Mumin

Bronx, NY ***** +1-917-***-**** **************@*****.***

Professional Summary

• Innovative and results-driven technology professional with 7 years of experience in operations and IT systems. Skilled in managing cross-functional teams, implementing new technologies, and enhancing existing workflows to increase productivity and profitability. Possesses excellent leadership, communication, and problem-solving abilities to achieve business objectives in fast-paced environments.

Work Experience

Amazon Delivery Driver

Breakaway Courier 6 west 35st

March 2026 to Present

Amazon e-bike delivery driver: Eco-friendly courier on electric bike, navigating city streets to deliver packages efficiently and sustainably

Web Marketing Specialist

Vas media Manhattan, NY

February 2022 to January 2025

TECHNICAL SKILLS • Content Management Systems (CMS): WordPress, Joomla, Shopify

• Analytics Tools: Google Analytics, SEMrush, Ahrefs

• Design Tools: Adobe Photoshop, Canva

• Web Technologies: HTML, CSS, JavaScript (basic)

• Marketing Platforms: MailChimp, Hootsuite, Buffer, Google Ads, Facebook Ads Manager Delivery Driver

DoorDash Brooklyn, NY

March 2022 to May 2024

Picked up food orders from local restaurants and delivered them to customers_

- Navigated efficiently using GPS and knowledge of the area

- Ensured timely deliveries, handling multiple orders as needed

- Provided excellent customer service, communicating with customers about order status

- Managed cash and card transactions, handling tips and change accurately

- Maintained vehicle cleanliness and adhered to safety Special Operations

Citibike New York, NY

March 2017 to October 2023

*Troubleshooting kiosk upon arrival.

*Making sure kiosk is operational and performing.

*operating different system checks on on the kiosk Delivery Driver

Grubhub New York, NY

February 2021 to February 2023

Picked up food orders from local restaurants and delivered them to customers_

- Navigated efficiently using GPS and knowledge of the area

- Ensured timely deliveries, handling multiple orders as needed

- Provided excellent customer service, communicating with customers about order status

- Managed cash and card transactions, handling tips and change accurately

- Maintained vehicle cleanliness and adhered to safety standards Assembler Technician

CitiBike Brooklyn, NY

July 2016 to February 2018

* Using a variety of hand & power tools, fixtures, work instructions and test equipment perform a series of operations to correctly assemble devices.

*Essential Duties and Responsibilities Follow detailed assembly instructions, processes and procedures.

*Assembling metal plates at the location and setting up according to the planogram. Sales Manager

Cricket Wireless Authorized Retailer Brooklyn, NY April 2015 to June 2016

*setting up customer with plans and phone service.

*Assisting customers with phone issues.

*Cashing out customers with purchasing order.

Maintenance Technician

Diversco-Albany NY

February 2014 to October 2015

* Provided professional and detailed cleaning services.

* Monitored building conditions and notified management personnel of necessary repairs.

*Cleaning the facility with chemical products and keeping it sanitize. PRODUCT SERVICE ASSOCIATE

Lowe's Home Improvement Queens, NY

April 2005 to December 2013

* making sure product is displayed and label properly.

* assisting store with advertisement within the store.

* Assisting customers with purchasing products, and materials. Education

Upper secondary education

Skills

Defensive driving Organizational skills Service technician experience Individual consumer customer service Customer communication Teamwork Social media content creation Social media engagement Communication skills Logistics inventory management Photocopying Time management Attention to detail Inventory data entry Customer relationship building Sales strategy Driving experience in business districts Social media marketing Route driving Software troubleshooting Content marketing Sales Delivery record maintenance Interpersonal skills Call center Unloading Inside sales Data entry Inventory tracking Technical support Customer service Planogram implementation Courier Visual merchandising maintenance Inventory management Delivery driving SEO Driving experience in city centers Walking (transportation method) Delivery detail verification Vehicle check-in/check-out Inventory Driving Mechanical troubleshooting Shipping & receiving

Languages

English

Certifications and Licenses

Driver's License

Additional Information

Authorized to work in the US for any employer

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