Administrative Assistant and Finance Support

Kerri A. Stango

Haymarket, Virginia

571-***-**** (h)

*******@*******.***

EDUCATION

Associate in Applied Science, Business Management, December 2003, Northern Virginia Community College

SKILLS

Customer Service and Interpersonal Skills, Calendar and Schedule Management, Prioritization and Multitasking, File and Document Management, Microsoft Office Suite, Data Entry and Basic Analytics, Travel and Event Coordination, and Office Errand Mechanics.

EXPERIENCE

National Cable Construction, Inc., 2004 – 2008

Administrative Assistant

Managed the filing, scanning, and retrieval of invoices, receipts, and financial documents, while verifying compliance with internal policies and regulatory standards to maintain audit-ready records.

Supported the finance department at a leading construction company by processing vendor invoices, and reconciling project-based expenses, ensuring accurate financial tracking for projects and contributing to on-time project completions.

Developed and managed financial spreadsheets using Excel to track and analyze project spend rates, generate weekly reports, and improve data accuracy for the CEO and the finance team.

Managed timesheets for the entire company which included, breaking down project jobs by hours vs. overtime, tracking and reconciling time allocations to ensure accurate labor cost tracking.

Columbia Gas Transmission Corp., 1995 - 1999

Administrative Assistant

Provided comprehensive administrative support to the District Superintendent, managing executive calendars, answering and vetting phone calls, responding to written and verbal inquiries/mail, and maintaining and filing corporate documentation in corporate’s system of record.

Managed end-to-end service ticket lifecycle for residential and commercial gas service requests, including receiving incoming calls and online submissions, prioritizing based on urgency (e.g., emergencies vs. routine maintenance), scheduling technician appointments, coordinating with field teams for efficient dispatching, and processing resolutions to ensure high standard completion rates. Tracked ticket progress through to closure, documenting outcomes, customer feedback, and follow-up actions to maintain compliance with safety regulations.

Collaborated with land surveyors and field employees to support gas infrastructure projects and ensure adherence to regulatory standards.

Received and processed high-volume of vendor invoices and payments, using our corporate ERP system, ensuring accurate coding, approval workflows, and timely disbursements.

Managed timesheets for two separate unions and nonunion employees for our district.

Central Intelligence Agency – (CIA) 1992-1994

Intern: Medical Record Retrieval Specialist

Efficiently operated automated storage systems and managed comprehensive medical records for a high-volume healthcare facility, ensuring compliance with HIPPA regulations and seamless data accessibility.

Spearheaded the migration of legacy medical X-rays to modern numerical platforms.

Handled filing, scheduling, and registration processes for incoming patients.

Managed the front desk phones, greeted patients as they arrived, and managed the delivery of equipment and unclassified documents to departments within the facility.

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