Operations Generalist

MICHAEL MCNEA

********@*****.***

linkedin.com/in/michaelemcnea https://michael-mcnea.pages.dev

Bristow, Virginia 703-***-****

PROFESSIONAL SUMMARY

Operations and Technology Leader with 20+ years transforming process and technology in Fortune 500 companies. Most recently, the Chief Data Officer delegate for Freddie Mac's Legal Division, supporting $3 trillion mortgage portfolio operations. Proven track record managing $1.25M+ tech portfolios, delivering $18M+ in cost savings, and ensuring regulatory compliance in highly regulated financial services and semiconductor industries.

Core Expertise: Process Automation • Program Management • Technology Implementation • Enterprise Data Governance • Vendor Management • Regulatory Compliance (FHFA, GDPR) • Cross-functional Team Leadership • Human-Centered Design • Crisis Management • Supply Chain • Logistics • Procurement

KEY ACHIEVEMENTS SUMMARY

Financial Impact: $18M+ in documented cost savings and process improvements.

Scale: Enterprise solutions supporting mortgage portfolios and global semiconductor operations.

Leadership: Led teams of 5+ professionals across technical and business domains.

Innovation: Pioneered metadata management initiatives and automated process solutions. Recognition: Industry speaker and thought leader in data governance and legal operations.

Service: Volunteer firefighter bringing crisis management expertise to corporate challenges.

PROFESSIONAL EXPERIENCE

FREDDIE MAC Enterprise Data Strategy & Governance Manager - Legal June 2024 – May 2026

• Strategic Leadership: Serve as Chief Data Officer delegate for Legal Division, establishing an enterprise-wide data governance framework aligned with FHFA regulations and DAMA best practices.

• Process Transformation: Transformed annual records review process across 16 stakeholders, eliminating 45 manual steps and reducing cycle time by 60% while improving compliance accuracy.

• Risk Management: Developed and implemented risk-based data classification methodology, improving data security posture and regulatory compliance across mortgage operations.

• Technical Innovation: Built a custom Python application for automated document categorization and analysis, accelerating iManage migration by 300% and enabling intelligent pre-migration recommendations.

• Data Governance: Led comprehensive legal data lineage mapping using Collibra platform, establishing an end-to-end data governance framework supporting regulatory requirements.

• Process Design: Applied LUMA Human-Centered Design methodology with Mural and Visio to optimize knowledge management processes, ensuring user adoption and workflow efficiency.

• Stakeholder Management: Partner with C-suite legal leadership on data strategy initiatives, providing executive briefings and ensuring alignment with organizational objectives.

MICRON TECHNOLOGY 17 Years of Progressive Leadership

Strategic Portfolio Manager January 2023 – June 2024

• Portfolio Management: Managed a comprehensive 12-system, $1.25M legal technology portfolio for an enterprise legal department serving global operations

• Vendor Leadership: Led evaluation and selection process for Contract Lifecycle Management platforms, including Conga, Agiloft, and Ironclad; conducted successful proof-of-concept with Evisort AI platform

• Technology Assessment: Evaluated and recommended enterprise billing platforms, including Mitratech TeamConnect and Brightflag, providing gap analysis and implementation roadmap

• Process Optimization: Implemented NDA self-service solution, reducing processing time by 75% while avoiding $50K+ in additional license costs

• Standards Implementation: Created standardized legal subscription tracker using Corporate Legal Operations Consortium (CLOC) framework, improving vendor management efficiency by 40%

• Strategic Planning: Partnered with C-suite legal leadership on a 3-year technology roadmap and digital transformation strategy, defining business requirements and solution architecture

Senior Program Manager, Information Governance January 2021 – January 2023

• Program Leadership: Directed enterprise Information Governance modernization initiative and Microsoft Purview deployment planning across global semiconductor operations

• Vendor Management: Led comprehensive evaluation of Records and Information Management solutions, including AvePoint, Valora, and RecordPoint, managing vendor relationships and contract negotiations

• Cross-functional Collaboration: Facilitated legal information alignment across legal, compliance, and data governance functions, ensuring a unified approach to information management

• Compliance Assurance: Established governance frameworks ensuring adherence to international data protection regulations and industry standards

• Change Management: Developed and executed change management strategies for enterprise-wide information governance transformation

IT Lead, Metadata Management October 2017 – January 2021

• Team Leadership: Led global metadata management team of 5 professionals, supporting 1,000+ databases, ETL processes, and analytics pipelines using agile methodologies

• Platform Ownership: Owned ASG Data Intelligence platform implementation and maintenance, driving GDPR compliance mapping and data discovery initiatives

• Enterprise Impact: Supported metadata management for thousands of databases and analytics pipelines, reducing data discovery time by 60% and improving data quality

• Training & Adoption: Designed and delivered comprehensive training programs, achieving 95%+ user adoption across a global organization

• Strategic Advisory: Advised senior leadership on data strategy implementation, governance frameworks, quality management, and privacy initiatives

• Industry Recognition: Featured speaker at Data Governance & Information Quality Winter Conference 2017, sharing insights on enterprise metadata management best practices

IT Metadata Engineer May 2016 – October 2017

• Initiative Leadership: Pioneered Micron's $1.5M metadata management initiative from conception to full implementation, delivering on time and under budget

• Market Research: Conducted extensive vendor evaluation and proof-of-concept analysis, informing strategic vendor selection and contract negotiations

• Cross-functional Collaboration: Partnered with global teams to develop subject area models and mature data governance capabilities, engaging external consultants to accelerate organizational development

• Enterprise Training: Delivered comprehensive platform training, ensuring organizational adoption and compliance with new metadata management standards

Business Process Analyst August 2013 – May 2016

• Digital Transformation: Led global process improvement initiatives as a business analyst for SAP Ariba Network P2P integration, contributing to successful digital transformation.

• Large-scale Migration: Managed migration of 40,000+ documents from Documentum to SharePoint 2013 with zero data loss, designing new library architecture and permission structures

• Project Management: Administered 800+ site migrations from SharePoint 2007 to 2013 for Global Procurement, including comprehensive change management and training programs

• Process Innovation: Co-led enterprise Taxonomy project development and implementation of managed metadata within Information Management and Search Governance teams

• Analytics & Reporting: Developed SQL and Power Query dashboards enabling data-driven decision making and process optimization

• Professional Development: Completed Project Management Institute (PMI) Project Management Professional (PMP) certification course

Procurement Analyst August 2006 – August 2013

• Financial Impact: Achieved $17M reduction in silicon wafer inventory through implementation of LEAN/Just-in-Time practices, significantly improving working capital efficiency

• Negotiation Excellence: Negotiated a 25% increase in scrap solar wafer returns for the global silicon team, directly impacting bottom-line profitability

• Global Collaboration: Managed multiple raw material commodities in partnership with global commercial and engineering teams, executing price reductions and second sourcing initiatives

• Leadership Development: Trained and mentored new buyers in the Purchasing team while serving on the quality team, implementing the SAP-QM module for raw materials management

• Professional Certification: Completed APICS Certified Supply Chain Professional (CSCP) certification in 2008

• Expanded Responsibilities: Progressed to include Project Management, Business Analysis, and SharePoint Administration functions for global procurement operations

• Continuous Improvement: Led kaizen-approach process improvement projects across global operations, developing comprehensive reports and dashboards

EARLIER CAREER HIGHLIGHTS

Perot Systems Government Services Procurement Analyst May 2004 – August 2006

• Managed procurement operations and direct-to-contract charges for federal government services • Led implementation of Costpoint receiving module and provided comprehensive department training • Developed vendor evaluation database and online rating system, improving supplier performance tracking • Contributed to Deltek Costpoint migration team for purchasing department transformation

Spacelink International Purchasing Specialist February 2003 – April 2004

• Led procurement activities including vendor negotiation, purchase order creation, and delivery coordination for specialized satellite communication equipment • Designed Deltek Cost Point-based approval notification system and workflow optimization • Achieved U.S. Government Secret security clearance for sensitive projects

Veridian IT Services Lead Logistician June 2002 – February 2003

• Coordinated hardware and software installations for all 164 U.S. Senate offices in Washington, DC • Designed an innovative workflow database meeting strict Senate Sergeant at Arms delivery requirements. • Managed complex scheduling for installations, deliveries, and relocations while maintaining ISO certification standards

TECHNICAL EXPERTISE

Legal Technology & Contract Management: Conga, Evisort, iCertis, Agiloft, Ironclad, Malbek, LinkSquares

Matter Management & Legal Billing: Mitratech TeamConnect, Brightflag, Thomson Reuters Legal Tracker, Wolters Kluwer, Onit

Records & Information Governance: Microsoft Purview & SharePoint, RecordPoint, Valora, AvePoint, Documentum, iManage

Data Governance & Analytics: ASG Data Intelligence, Collibra, Tableau, Power BI, Cognos, SQL, Power Query

Enterprise Platforms: ServiceNow, Workday, SAP, Ariba, Salesforce, Azure

Process Design & Development: Python, Power Platform, LUMA Human-Centered Design, Mural, Visio, Jira, Team Foundation Server

CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

• Certified Data Management Professional (CDMP) – DAMA International • LUMA Practitioner - Human-Centered Design • Enterprise Content Management (ECM) Fundamentals • Agentic AI Governance - Dataversity • Fundamentals of AI & ML: Introduction to Artificial Intelligence • Implementing a Process Automation Strategy • APICS - Certified Supply Chain Professional (CSCP) • Project Management Institute (PMI) - Project Management Professional Course • Inclusive Leadership & Overcoming Unconscious Bias in the Workplace

VOLUNTEER EXPERIENCE

Volunteer Firefighter Nokesville Fire Department 2021-2024 • Emergency response and crisis management leadership in high-pressure situations • Team coordination and resource management during emergency operations.

• Community service commitment and public safety advocacy • Leadership training and crisis decision-making under extreme conditions

SPEAKING & PUBLICATIONS

• Data Governance & Information Quality Winter Conference 2017 - Featured Speaker "Enterprise Metadata Management: Insights and Best Practices"

EDUCATION

George Mason University Business Administration Focus: Management Information Systems (MIS) coursework.

Northern Virginia Community College Business coursework

Contact this candidate