Customer-Focused Pharmacy Assistant & Shipper
Resume:
J E S S I C A
S C H R O E D E L
*************@*****.***
Lake Stevens, WA 98258
PROFESSIONAL SUMMARY
I would like to work in a positive and constructive environment that will enable me to use my strong personal and written communication skills. I enjoy working with a team to collaboratively meet organizational goals with the patient's experience as the sole purpose. WORK EXPERIENCE
Shipper, Fluke, Mar 2026 Sep 2026, Everett, WA Coordinated unloading of trucks and reloading transports with return packaging materials. Operated pallet jacks and hand trucks to move loads across warehouse. Produced proper documentation for hazardous goods and international shipments. Worked with shippers to expedite shipments based on customer demand or find solutions for problems.
Pharmacy Assistant, McKesson Pharmaceuticals, Aug 2025 Mar 2026, Everett, WA
*Worked in a Central Fill location processing hundreds of prescriptions a day to be sent to Costco Pharmacies across Washington, Oregon and parts of Idaho
*Followed HIPAA guidelines to insure the privacy and safety of patients
*Processed and packaged mail order prescriptions and made sure they were sent out on time
*Stacked complete bins of prescriptions on designated pallets and loaded into trucks for safe delivery
*Wrapped pallets and operated pallet jacks
*Maintained a Pharmacy Assistant License in accordance with Washington State Law
*Worked well with my team and communicated effectively to meet important deadlines Hair Stylist, Sport Clips, Jul 2024 Nov 2024, Lake Stevens, WA
*Performed Men and children's Hair Cuts in an efficient and skilled manner
*Performed relaxing shampoos to give a quality and relaxing experience to each guest
*Practiced safety and sanitation practices according to Washington State Laws
*Gave excellent customer service to each guest and made them feel special and wanted
*Kept an 80% retention rate of clientele
*Always early to my shifts so I could ensure timeliness and be prepared for first guest of the day Pharmacy Associate - Front End Assistant - Cashier, Costco, Apr 2019 Oct 2023, Kailua-Kona, HI Full-time associate at Costco working in different roles through my time there Ensured HIPAA guidelines were met for pharmacy and patient privacy Worked with technicians to collaboratively provide medication to costco Members in a timely manner
Proficient on the computer system for patient and pharmacy records. High-level of organizing to create efficient workflows Provided excellent customer service to all members and worked well in JS
Jan 2007
High pressure situations to diffuse any frustrations Punctual and dependable in all roles
Maintained flexibility in an ever changing environment Collected high amounts of cash and reconciled the cash register daily Cosmetologist & Customer Service Specialist, Northwest Beauty, Jul 2012 Feb 2019, Spokane, WA My role was a full-time cosmetologist and customer service specialist with Northwest Beauty
Highly efficient in many roles as the customer service specialist while also Maintaining a full stylist schedule
Efficient with a multi-line phone system and intricate scheduling System
Developed and implemented improvements to ensure customers Received high level service
High level of time management to ensure the salon ran smoothly And clients appointments were timely
Problem solving skills in real time to ensure customer satisfaction Maintained a high-level of education surrounding my field of beauty to stay Current on trends.
Developed strong relationships with long-lasting clients Manager & Cosmetologist, SuperCuts, Jun 2007 Jul 2012, Spokane, WA My role was a full-time salon manager and cosmetologist with SuperCuts Lead a team of 10 through many procedural changes over the years while Maintaining a positive outlook
Implemented a new scheduling system and ensured training was Adequate for our processes
Created standard operating procedures while documenting all new And improved processes
Worked with stylists on career growth and personal improvement within Their roles at the salon
Helped transition employees into and out of roles depending on Their goals
Hired and trained all new employees
EDUCATION
Cosmetology License
Glen Dow Academy of Hair Design Spokane
Continued Education Spokane
SKILLS
Creating new processes Implementing new procedures Adapting to changing environments Multi-tasking
Communication skills Interpersonal skills
Teamwork Meeting deadlines
Collaborating to achieve quality results Customer relations Warehouse safety Communication
Equipment maintenance Team collaboration
ADDITIONAL INFORMATION
I would like to explain the gap in my timeline, I had a daughter in August of 2023 and another daughter in November 2024.
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