Systems Safety & Reliability Engineering Leader

Muhammad Afzal MBA, MS (ME), MS (IE), LSMB, CRE

*** ****** ***** **; Burr Ridge, IL 60527 630-***-**** *********@*******.*** linkedin.com/in/muhammad-afzal-a6534616 / RELIABILITY ENGINEERING/Operational Excellence Leader Results driven transformational Lean Six Sigma/Reliability Engineering leader with excellent organization, conceptual, practical, and analytical skills with demonstrated ability to lead cross-functional teams to define and implement creative solutions to complex business problems with tight deadlines. Experienced working in industrial manufacturing, telecommunication, healthcare (medical device), financial services, and digital learning platforms. AREAS OF EXPERTISE

Reliability Testing Root Cause Analysis Preventive & Predictive Maintenance Cross-functional Team Leadership Statistical Analysis Reliability Growth Analysis Fault Tree Analysis Risk Assessment Data Analysis Process Improvement Reliability Modeling DFMEA FMECA ReliaSoft-BlockSim Training and Development AI Chatbot PROFESSIONAL EXPERIENCE

Rolls-Royce North- American Technologies Inc. June 2025 – to-date Lead Systems Safety and Reliability Engineer – LibertyWorks.

• Leading Systems Safety and Reliability of various propulsion systems including risk analysis of helicopter engines failed in the field.

• FMECA up-date for various propulsion systems/Aircraft and Helicopter engines. Cummins Inc. Engine Business Unit August 2022 – January 2025 Engine Business Unit (EBU), approx. $12 billion segment of Cummins Inc (~33B); designs and manufactures power solutions for on- highway and off-highway commercial and industrial customers. New Product Reliability Engineering Manager for Heavy Duty and Mid-Range – North America Led a team of five Reliability Engineers and four FIRG Leaders for the VPI New Products for the “X,” “L” and Mid-Range 6.7 Liter Engines, (15 Liter Diesel Engines, 15 Liter Natural Gas Engine, 6.7 Liter Diesel Engine for the Stellantis Model Year ‘25 (Pick Up & Chessie Cab-RAM Truck). Designed in Preventive Maintenance concept in New Products.

• Deployed Office Hours to help FIRG Issue Owners across all platforms.

• Managed training for four hundred Issue Owners in 7 Step Problem Solving.

• Led Design for Reliability, Parenting, RLRS, Reliability Modeling, Risk Assessment, Fault Tree Analysis, Reliability Growth Analysis for all New Products.

• Developed and led Field Testing Plan to demonstrate R90C90 for the Stellantis MY ‘25 Program.

• Led and rolled out Intentional Field Testing.

• Launched 15L Natural Gas Engine with 1.5 million Field Miles of testing.

• Launched 15 Liter Diesel Engine in 2024.

Omnicell Inc., Waukegan, IL May 2019 – August 2022 Reliability Engineer V

Led Field Failure and root-cause analysis. Led Preventive & Predictive maintenance of XT Products Installed in 5000+ Hospitals North America. Had a lead role in Corrective Maintenance of returned products being a part of Midwest Ops.

• Led a team of Mechanical, Electrical, Bioengineering, and Test Engineers.

• Developed Reliability Test Plans.

• Conducted reliability testing, quantification, and analysis.

• Collaborated with engineering, manufacturing, and supply chain to approve design and process capabilities.

• Addressed customer concerns regarding installed product safety and operational issues.

• Presented “Software Reliability Quantitative Aspects” at the Omni Cell Engineering Summit 2019.

• Received the “Quality Champion Award” at the Omni Cell Engineering Summit 2019 for improving Omni Cell’s highest-selling product.

• Expert in ReliaSoft, JMP, Minitab, and Isograph for statistical analysis, reliability analysis and modeling, safety, hazard, and fault tree analysis.

• Completed Omnicell DARR/DFSS Training from 10-14-19 to 10-18-19.

• Analyzed telemetry data of installed Omnicell XT assets in hospitals across North America (US and Canada).

• Led Reliability Growth Analysis and gravimetric error improvement for IVX Station to meet PDA requirements. Muhammad Afzal *********@*******.*** Page 2

• Completed recent courses in Artificial Intelligence Foundations: Machine Learning, The Essential Elements of Predictive Analytics and Data Mining, and Decision Analysis with Bayesian Networks for deploying AgenaRisk 10 in Omnicell’s Robotics and Automation Global Engineering.

Cobham plc, Mission Systems, Davenport, IA October 2018 – May 2019 Senior Reliability, Maintainability and Safety Engineer Led reliability engineering for Mission Systems, developing plans and ensuring compliance for commercial and defense programs.

• Developed a Reliability Enhancement Program Plan (REP) for the Mission Systems and one of its key customers.

• Developed qualifying test plans for sensors (Temperature, Pressure and Displacement) and Piston Valves.

• Analyzed field data for Restraint Sub-Systems and quantified its Operational Reliability.

• Developed FMECA and FMEAS for various programs.

• Led RMS activities for various commercial and defense programs.

• Developed and deployed FCA and PCA Process as a part of Kaizen event.

• Led development and submission of various SDRLs as per customer’s contract requirements. McGraw-Hill Companies, Burr Ridge, IL February 2007 – August 2018 Director Global Business Services/ Corporate Lean Six Sigma Master Black Belt Led global business services and Lean Six Sigma initiatives, driving process improvements, data unification, and cost-saving projects across multiple regions.

• Led a cross functional team to improve “Customer Master Data” for its robustness & accuracy. Leading “Data Lake” Project for unification of data from various platforms, social media & various other systems for a targeted marketing campaign.

• Led the successful global trial launch of Connect2 Product (22 courses) across Higher Education markets in International and Professional. These trials were conducted with educators and students across three regions (APAC, EMEA, LATAM) in key market countries as Canada, Mexico, Australia, India, UAE, Denmark, Norway, Italy, Netherlands, Singapore, and Spain.

• Led the successful global trial launch of ELLevate English (7-10th grade) learning product in three regions (APAC, LATAM, and EMEA) in key markets like Mexico, Dominican Republic, Thailand, South Korea, Myanmar, and UAE.

• Led the creation and transformation of world class services i.e., phone, email and chats and real-time customer experience metrics.

• Led the Scan Rate Improvement project for the Indianapolis and New Jersey scanning centers doubling its scan rate resulting in

$1.7M annualized savings.

• Reengineered Digital Customer Care Center for Higher Education improving all call center metrics (39% improvement in cases within 2 hours and on average 11% improvement in cost/case from the base year of 2011)

• Reengineered custom production process resulting in 21% improvement in PE (Production Editor) Time. Nearly doubled the number of reprints processed.

• Mentored and assisted in the School Education Group (SEG) Inventory Obsolescence Reduction resulting in 30% reduction in inventory and total annualized savings of $7.4M.

• Deployed Lean Six Sigma at McGraw Hill Education. Developed training material and conducted Black Belt and Green Belt training.

• Developed and Deployed Lean Training for transactional processes. Conducted Kaizen events resulting in rapid productivity improvement.

ADDITIONAL RELEVANT EXPERIENCE

U. S. CELLULAR, Chicago, IL

Director Quality and Process Improvement Director Supply Chain Services Eaton Truck Component Operations, Galesburg, MI

Six Sigma Master Black Belt

Nokia Mobile Phones Inc, Irving, TX

Six Sigma Master Black Belt, Americas Region

General Electric Medical Systems, Mt. Prospect, IL Six Sigma Master Black Belt/Design for Six Sigma

Muhammad Afzal *********@*******.*** Page 3

HONORS AND AWARDS

Omnicell Inc. Quality Champion Award with stock options U.S. Cellular: Irving Award Winner for Legendary Leadership, Business Support Services Nokia Mobile Phones: Management Spot Award for successfully Deploying Six Sigma Training General Electric: Business Excellence Award on the turnaround business achievement AlliedSignal: Special Awards; TQ Silver Award

Outstanding Achievement Award

ASQC: Reliability Division National Scholarship Winner General Electric Company: Six Sigma Master Black Belt Certification ASQC: Certified Reliability Engineer

Six Sigma Academy and AlliedSignal: Six Sigma Black Belt Certification AlliedSignal: DFSS Train-the-Trainer

EXECUTIVE COURSES

Building Relationship Versatility (BRV) course conducted by Wilson Learning at Omnicell DARR/DFSS Omnicell training

Six Sigma Black Belt, Operational Excellence Training, Six-Sigma Academy and AlliedSignal DFM/Lean Manufacturing Six-Sigma Academy and the Univ. of Tennessee Change Acceleration Process (CAP) for Six Sigma, General Electric Strategic Decision Making and Critical Thinking, Johnson Graduate School of Management Leading Product Development, Harvard Graduate School of Business Administration Design for Six Sigma (DFSS) Training, Six-Sigma Academy and AlliedSignal Accelerated Testing, Statistical Models, Test Plans, by Dr. Wayne Nelson EDUCATION

Executive MBA, Eli-Broad Graduate School of Management, Michigan State University, Lansing, MI Master of Science (MS) in Industrial Engineering, Reliability Design Optimization, Wayne State University, Detroit, MI Master of Science (MS) in Mechanical Engineering, Major Reliability Engineering, University of Arizona, Tucson, AZ Bachelor of Engineering (BE) in Mechanical Engineering, University of Karachi, Karachi

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