Multi-Unit Operations & Franchise Profit Leader

Budgeting / P&L Management

New Restaurant Openings

Continuous Quality Improvement

Identifying Operational Synergies

Vendor Management / Negotiations

Operations Management

Budgeting / P&L Management

New Restaurant Openings

Continuous Quality Improvement

Identifying Operational Synergies

Vendor Management / Negotiations

Operations Management

Signature Strengths & Achievements

Developed and led teams through 9 restaurant openings throughout New York and New Jersey. Achieved and/or exceeded all franchise and franchisor opening metrics.

Implemented and oversaw execution of strategic process plans for new and existing operations that consistently yielded lower operational costs while crystallizing revenue and profitability growth.

Recognized for exceptional performance, including Best of the Best in 2013, 2014, and 2015; Highest Market CER in 2003; and numerous Highest Sales and Top Performer distinctions.

Driving force behind culture of service and operational excellence, resulting in annual sales increases of 6-8% in intensely competitive market, for both new and existing stores. Career History

Edison, NJ 732-***-**** ********@*******.***

Multi-Unit Operations Leader

Building High-Performing Teams — Optimizing Operations — Driving Revenue & Profit Growth Top performing business operator with extensive expertise driving sales, productivity, and operational excellence in multimillion-dollar, multi-unit QSR businesses. US Citizen.

} Performance Improvement Strategist with a 20-year track record implementing training and measurement programs that spark measurable gains across KPIs.

} Entrepreneurial Business Operator with strong financial acumen who expertly handles design and optimization of inventory, systems, and audit procedures in high-volume branded fast food operations.

AMEROPAK, LLC., Edison, NJ • 2019 – Present

Independent Franchise Consultants for Taco Bell and Dunkin Donuts Advise franchise owners on negotiations, strategy, and business planning to achieve and sustain competitive advantage through service and operational excellence.

Spearheaded successful turnaround initiatives via cost/labor analysis and process overhaul.

Partnered with franchise owners on implementation of new training programs, communications, and messaging aligned with franchisee/brand deliverables.

Increased customer satisfaction ratings for client locations through focus on quality, adherence to standards, and a culture of measurement.

Rana L. Ali

$14.6M Sales Budget – 3 Consecutive Best of the Best Awards – Management & Front-Line Training

$7M Sales Portfolio – 4 Restaurant Openings – Multi-Unit & Multi-Brand Operations Training & Team Building – Franchisee Engagement – Operational Process Improvements Education

Multi-Unit Operations Leadership Rana L. Ali Page 2 MUY BRANDS, LLC., Jersey City, NJ • 2006 – 2018

One of the largest private restaurant employers Leading franchise restaurant corporation with over 25,000+ team members Area Coach

Set and executed against strategic plans to drive behavior change aligned with overall goals and objectives. Advised senior leadership on mission-critical initiatives to ensure capability and capacity of cross-functional team members for new, relaunch, and existing store projects.

} Grand Openings: Leading charge to achieve aggressive open targets for 5 new restaurants.

} Award-Winning Performance: Earned top awards, including 3 consecutive Best of the Best Awards, for driving EBITDA and operational excellence; produced 6-8% top-line increases at margin of 8-10%

} Process Improvement: Conducted systems and process audits to identify areas of opportunity within key targets. Gained consensus among cross-functional stakeholders to drive adoption and overall success.

} Leadership Development: Coached and developed Regional and Area General Managers on customer service, operations, and cost control measures to capture annual reductions of 3-4%. YUM BRANDS, NJ • 1998 – 2006

NYSE: YUM KFC, Pizza Hut, & Taco Bell Franchisor – 44,000 Restaurants in Over 135 Countries Market Coach 2003 – 2005

Collaborated with franchisee and corporate teams to introduce systems, processes, and best practices. Realized measurable gains in cost control and overall sales while maximizing attainment quality benchmarks for customer satisfaction, cleanliness, and operational efficiency.

} Operations Infrastructure: Guided teams through implementation of e-restaurant software for seamless management of financials, inventory, time and attendance, and audit reporting.

} Store Openings: Conducted all hiring, staff training, vendor selection, and operational for 4 new store openings, including 2 multi-brand locations.

} Team Building: Motivated, mentored, and supervised teams across multiple brands, communicating vision, mission, and strategy to achieve budget, cost, and quality KPIs. Training Coach 1998 – 2002

Devised and delivered high-impact training focused on all areas of operations for multiple brands. Initiated and maintained meaningful rapport with new regional and area general managers during onboarding training. Served as liaison between corporate office and field teams.

• Training & Development: Worked cross-functionally to optimize training content and recommended improvements

• Operations Best Practices: Instructed new managers on key profit drivers, including efficient management of scheduling, labor, and inventory.

UNIVERSITY OF PUNJAB, Pakistan 1998

Contact this candidate