Dependable Warehouse and Customer Service Associate

Lamya Thompson-Lewis

Milwaukee, WI ***** +1-414-***-**** *******************@*****.***

Professional Summary

I have experience in customer service, warehouse operations, retail, food service, and security. Throughout my previous roles, I have developed strong communication, teamwork, time management, and problem-solving skills while working in fast-paced environments. My responsibilities have included assisting customers, managing daily operations, handling inventory, maintaining safety and quality standards, and supporting team goals. I am dependable, learn new tasks quickly, adapt well to changing priorities, and take pride in providing excellent service while consistently meeting performance expectations.

Willing to relocate to: Wauwatosa, WI - Milwaukee, WI - Menomonee Falls, WI Work Experience

Amazon Fulfillment Associate

Amazon Warehouse New Berlin, WI

January 2025 to Present

As an Amazon Fulfillment Associate, I was responsible for receiving, picking, packing, sorting, and shipping customer orders while maintaining accuracy, productivity, and safety standards. I operated warehouse equipment as needed, followed established procedures, and worked efficiently in a fast-paced environment to ensure orders were processed on time.

Walmart Stocker

Walmart Milwaukee, WI

May 2020 to January 2023

As a Walmart Associate, I assisted customers with finding products, answered questions, stocked and organized merchandise, maintained clean and safe work areas, and helped ensure shelves were fully stocked and properly displayed. I worked as part of a team to complete daily tasks efficiently while providing friendly and professional customer service.

McDonald's Team Member

McDonald's Milwaukee, WI

February 2019 to December 2020

I worked as a Shift Manager at McDonald’s, where I supervised team members during busy shifts, delegated tasks, ensured excellent customer service, handled cash and register operations, monitored food quality and safety standards, and assisted with training new employees. I also helped manage inventory, resolved customer concerns, and ensured the restaurant operated efficiently .

Education

High school diploma

Milwaukee Academy Of Science Milwaukee, WI

September 2018 to June 2022

Upper secondary education

Skills

Stocking Sanitation Food handling Team Member Cash handling Load & unload Retail math Customer service Order shipping Balancing cash drawers Retail sales POS Teamwork Packing Grocery store Order picker Order picking Warehouse experience Retail store experience Food safety Cashiering Food industry Customer inquiry handling Cash register operations

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